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“Outstanding service every time I visit this UPS Store. The owner, is welcoming and attentive, and his team is always friendly and helpful. They go above and beyond to make sure everything is handled smoothly. It’s rare to find such consistent and positive customer service these days. Five stars all the way!”
“I’m not sure who manages this location or who is responsible for training the team, but one thing I can say with complete confidence:
I visited during what seemed to be peak hours—around 5:30 PM—when the place was very busy. Despite that, the line moved almost immediately, and the entire team operated with remarkable efficiency.
What stood out even more was the professionalism combined with a genuinely friendly and welcoming attitude—something that, unfortunately, is not always common these days.
My sincere congratulations to everyone working there, especially the young team members. You are doing an outstanding job.”
“I had to make several Amazon returns at this ups store location around 11:30 am today. The employee that helped me was very patient, friendly and kind. Very hard to find people like this anymore. I will definitely go back for future Amazon returns and any other service I might need.”
“I have been using this company for many years to send shipments to Europe. Their service is always reliable, efficient, and completely trouble-free. I also know they handle various types of transport, including vehicle relocations. I highly recommend them for their professionalism and excellent customer service.⭐️”
“I had some issues with my Amazon return because of the Amazon retailer, guys at this location tried their best to help me and solve it as quickly as possible. Thanks”
“I always go to this location for my Amazon returns. They are always so friendly and they get you in and out. Today I went to do another return but was also looking for big binder clips.
It looked like they only had the small ones BUT Kevin was very kind to go look in the back to see if they had some.
Luckily he found a couple for me. He didn't have to do that but he did.
I love their service all the time I'm lucky I'm close enough thsg I can even walk there.”
“I had the most wonderful experience at this FedEx location! Ty helped me send a package to my best friend in Canada, and she made the entire process so easy, quick, and genuinely enjoyable. She was caring, thoughtful, and went above and beyond to make sure everything was just right. It’s rare to meet someone so passionate and personable, she truly made me feel comfortable and cared for the entire time.
I’ve visited other FedEx locations before, but this one stands out by far. You can tell the team here really takes pride in what they do. Ty and the amazing ladies at this location deserve all the recognition, they make shipping feel personal, not stressful.
Ty, you’re an absolute gem! Keep shining bright, you made my day and definitely earned a lifelong customer.”
“I highly recommend this FedEx location for printing services. I designed products on Canva and ordered them through Canva for pickup at FedEx. FedEx printed my product for me, but there was a small issue with the paper type when I went to pick it up. They were actually the ones that brought the issue up to me to make sure what they printed was what I wanted, and they corrected it right there for me. Not only that, they answered another question I had about a Canva design I was going to submit through the online FedEx order form (less expensive to print that product through FedEx than Canva) and printed it for me while I waited. The employees were all incredibly friendly and went out of their way to make sure I was satisfied with the products I was having printed. I would absolutely recommend them for printing services!”
“I deal with the Elgin terminal alot and they answer their e-mails quickly and provide on board dates. I really appreicate the information. Thank bunches to Maritza Guevara.”
7:00 AM - 5:00 PM
1051 E Main St suite 105, East Dundee
Shipping Centers
“I been driving almost 7yrs ,I been here right at 6months and im telling yall this is A GREAT COMPANY ,gooood miles,respect,the equipment is superb,the people here treat u really well. Thank you Steve,Ms Nadia,Dan and Ms Olga,and Alex and crew ❤️”
“Bree was so helpful! I was having a printing crisis at home and came in where she greeted me with the best attitude and a smile. She was able to accommodate my last minute project despite me coming in so close to closing. Thank you Bree!”
“This is a shoutout to Owen at the UPS store in Fox River Grove. He was two weeks on the job and running the place ALONE! We brought him five large boxes three of which he had to pack. He was handling incoming patrons, trying to finish our boxes and answering phones and questions. It was a super busy day and he handled the work and himself very well. Shame on management for not having two people in the store. One for additional help and one for your employees safety.”
“I had an issue with a business card order that came from another location, and I came here looking for help. I was honestly a bit stressed, but the team was so kind and understanding.
Even though the order wasn’t printed at this store, they still took the time to help me and reprinted my cards right away with much better quality.
I really appreciate their care and professionalism. Thank you so much for turning a stressful situation into a great experience — I’ll definitely be coming back!”
“Megan, the store manager, was very attentive to me each time when I inquired about printing booklets for our high school 40th class reunion. She was so patient with my many questions and never made me feel like a nuisance. Everything published and printed was completed to perfection and done so very promptly. I would go back to this Algonquin location in a heartbeat for future productions. Megan, you're the best! Our Class of '85 thanks you, too.”
“Nice lady at the counter. She let me know my package is not recommended to be placed at the drop off Fedex container, that is located outside because of potential damage to my medical diagnostic package.”
“Brought my package to deliver not realizing I have to take to USPS. The person behind the counter printed out my return label at no charge! Thanks you guys are great!!”
“I had to get a mailbox when we were traveling, so I found this place and I couldn't be happier. The fact that you can reach the owner is amazing. His customer service is on point. Thank you!”
“Super helpful and friendly couple. Never experienced any issues with packages being delayed or otherwise! And that’s essentially all I’m looking for! Thank you both for getting the job done!”
8:30AM - 6PM
115 E Irving Park Rd, Streamwood
Shipping Centers
“I arrived at Streamwood United States Postal Service. I went to my mom's house and my mom said please mail my box and also my mail. If customers bring boxes the staff will weigh the package and ask customers is there any valuables inside the box. The staff will offer a receipt and on the receipt will show where the package is being delivered.”
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“Today I had the pleasure of meeting a very helpful staff member at one of the stores in Carpentersville, IL. An employee named Amit assisted me with shipping a package that I was having trouble handling on my own. He demonstrated professionalism, patience, and great empathy toward customers. He is an excellent employee, and I would like to sincerely thank him for all of his help. His outstanding customer service made my experience very positive. Thank you again for the excellent assistance.”