Verizon at Cellular Sales offers a welcoming and supportive environment for customers seeking wireless solutions. Located at 12320 S Il Route 47, this store is known for its exceptional customer service, provided by knowledgeable sales consultants. Customers have praised the staff, including Alfonzo, Josh, and Krzysztof, for their professionalism, patience, and willingness to assist with various needs, from troubleshooting phone connectivity to addressing billing issues. Many reviews highlight the helpful nature of the employees, who take the time to ensure that customers feel comfortable and well-informed about their purchases and plans. For instance, one customer appreciated Alfonzo's assistance in pairing their phone with a new vehicle, while another commended Josh for resolving a billing mistake swiftly. Additionally, Bryan's dedication to helping a customer through a challenging situation has left a lasting impression, leading to a decision to switch carriers on the spot. Overall, this Verizon store stands out for its commitment to customer satisfaction, making it a recommended destination for anyone looking to buy a new phone, upgrade their service, or seek support with their Verizon plans.
Sara was very encouraging when it came to helping with an email issue from another carrier. Although the issue couldn't be resolved, she patiently took the time to figure out an alternate solution. Her professionalism was wonderful and her friendliness was very much appreciated.
March 2026
Sara was very helpful! She was very knowledgeable which made the experience even better.
March 2026
Sara was an amazing person to have help us out! She was friendly, knowledgeable, and honest with everything product wise. The process working with her was easy and stress free. I would highly recommend going to this location and asking for Sara!
