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“I went in there probably during their busiest time of the day yesterday to get copies made. Despite me being unprepared on having my file ready to print the patience and service I received was second to none.
Thank you to a friendly, helpful staff on getting me my copies.
George I will remember next time to email you guys my file first!”
“I’m an old guy and I had a heavy box to send back. You should have seen my wife and I trying to get it in the car. So I got to the UPS store and asked for help to get that big box out!
ALEX said sure, I can help. You know he went right out picked it up and I never had to touch it again.
Alex was the best, go see him if you have packages to send out.
Thank you so much Alex!!”
“I have come in with questions about shipping costs and how it is calculated for my business and the manager, Nick, who's card i have, is extremely knowledgeable and patient. I did not know where to start and he explained any questions i had and options. Great people there.”
“This UPS store is outstanding. Always pretty quick even with many people in line. They will package your box and have it ready And out the door. Is one of the comments mentioned the fact that the same service represent this have been there for years is a good sign that people like their job”
“The employees at this store go above and beyond at every visit. Exemplary customer service and genuine attention to detail. The best UPS Store in the Chicago area.”
“i’ve had to come here a few times to drop off online return orders, including some from amazon. the front desk people are very helpful. one woman helped me last time and she walked me through how to get amazon on the phone promptly so that i could get more return labels (they hadn’t sent me enough) and then she helped me quickly print those labels in the store. parking out front is somewhat difficult due to limited street parking and busy street but i’ve been lucky every time i’ve come.”
“All of the employees here are so helpful with all the services they provide. They are efficient and knowledgeable. I highly recommend visiting this UPS city centre store in Elmhurst!!”
“I was a customer for 11 years. Aviv and Tammy are an incredibly helpful couple who will go out of their way to help you.
Even before I moved to the area, when I contacted them by phone, Tammy was incredibly helpful setting up a mailbox for me and my parents.
On day 1 in Westmont, I lost my wallet during the chaos of the move, and Aviv and Tammy went out of their way to help me retrace my steps. They even pulled up security footage so I could check for my wallet both in the store and in the parking lot.
And finally, on the last week of my move out of Illinois, one of the most stressful periods of my life, both Aviv and Tammy went above and beyond. They helped me package some bulky items that wouldn't fit in my car or in the cargo container (this was a joint effort that involved quite a bit of muscle), offered me different options for rentals that in hindsight would have saved me money, and were just there for me with support and reassurance to the very last day.
Thank you, Aviv and Tammy.”
“I was a Lil irritated due to UPS was supposed to pick up a heavy box 5days ago. I asked my neighbor to put 2 boxes in the car. I got to the Westchester office around 820a. I went in and asked if there was a cart to bring them in. Ash and Loyal immediately went to my car and both carried a box in with no hesitation. To say they went over and beyond for me is an understatement. My wrist was messed up and I couldn't have done it myself. Big Kudos that real gentleman works at the Westchester office.”
“We had a great experience with Lilia at this location. She was attentive to our concerns and was able to assist us with the changes needed. We definitely recommend this location and Lilia's services. Thank you again for going above and beyond!”
“Sorry for the inconvenience, this is the manager of the UPS Store in Hinsdale. We are currently short staffed and are working to get the hours changed on google through corporate. For now hours are as follows:Monday - Friday 9AM to 5:30PMSaturday 9AM to 3PM.Thank you for being understanding, and have a great day”
“Your delivery guy tall bald supper nice always asking if we have pickups, and your 2 front desk guys abinash and Krishna, rally nice guys, and friendly, and always smiling”
“I went to this store today to have several items return shipped. I screwed up on my end in not having the correct bar codes. Abby was super helpful in getting my mistakes corrected. Thank you Abby for your patience :)”
9:30AM - 5PM
900 Ogden Ave, Downers Grove
Mailbox Centers
“I am a frequent UPS customer and visit different ones at different times depending on where life takes me that day and even in Chicago area. I have to say Lucas at this Downers Grove location went above and beyond and definitely exceeded my everyday expectations. No other location has provided the service and positive attitude that he displayed at this location. We live in a world of quick negative feedback to be shared and not enough positive feedback. I told Lucas I was leaving one, I keep my word. It felt great to walk into a business that values your business and wants you to walk out with a positive experience.”
8:30AM - 4:30PM
7156 W 127th St, Palos Heights
Mailbox Centers
“I’ve been coming here for quite some time and have always had great service. They are in a location that seems to be rather busy and yet everyone I have encountered here have been pleasant. When I have shipping needs or print needs I will go out of my way just to come and see the helpful folks here! Thank you for all you do!!”
“The service I receive at the UPS Store in Homer Glen is truly exceptional—it has become my second office. From printing all of my business materials to purchasing shipping supplies and handling every package I send, this location has consistently met my needs with speed and professionalism. The convenience of being able to take care of everything in one place, including quick and easy Amazon returns, makes it an essential part of my daily operations.
What really sets this UPS Store apart is the outstanding staff. They are efficient, friendly, and always ready to help with a smile. Whether it's assisting with a large batch of copies, recommending the right shipping option, or just making sure everything runs smoothly, their attention to detail and customer care is unmatched. Their support makes my job easier, and I’m truly grateful for the reliability and warmth they bring to every interaction. They’re more than a team—they’re a trusted extension of my business.”
“The location is good, parking is a bit tricky as it's right next to the pizza place. So if you have a heavy box park up front and unload.
The process was quick once you get up there.”
9:30AM - 3PM
4 E Ogden Ave, Westmont
Mailbox Centers
“This is no doubt THE BEST location I’ve ever been to. The owner has trained his team well. The staff are always professional and attentive. I appreciate the service with a smile. I’ve been in the store when there have been a lot of customers and they still manage to keep everything flowing. Jacky and team, keep up the great work!”
“This location has workers that every storefront would like to have. They are so helpful and make things go so easy every time I go. They are bilingual and some of the best workers I have encountered. Would really like to have them work for my storefront at a really good pay. Jenifeer, Noemi, Eric, and Frankie are the reason customers come back to this store. I wouldn't be shipping UPS if it wasn't for them.”
“I stopped coming here for years. BUT April the associate, her customer service was beyond helpful! & I will be continuing to return to this location because of this. I’m so thankful! Thank you for your help April! :)”
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“I only go to this UPS store. The owners (I think) Kate and Michael are hustlers! :0). If there is a line they keep it moving. They are efficient, knowledgeable and kind! Mike is currently helping me ship something odd shaped and is going above and beyond trying to help me find the most cost effective way to ship it. It's a huge (UPS) company with a small boutique feel and costumer service. Thank you ?”