“I cannot say enough great things about this UPS Store team. If I could give them 10 stars, I would. From day one, they have consistently delivered exceptional service with quick turnaround times, incredible attention to detail, and a personable, approachable, and professional attitude that makes every interaction a positive experience.
As the owner and principal designer of J'Miracle Designs, I rely on trusted partners who can help me deliver a polished experience for my clients. Whether it's design presentations, marketing materials, large-format prints, or time-sensitive documents for commercial projects, this team consistently delivers with excellence. Most recently, they played an instrumental role in printing materials for a large-scale commercial project, ensuring every piece was produced accurately, professionally, and on schedule.
What I appreciate most is that they don't simply fulfill an order—they take ownership of the final result. They are proactive, solution-oriented, and genuinely invested in helping their customers succeed. That level of service is rare and has made them a valued extension of my business.
What truly sets them apart, however, is how they care for their customers beyond the transaction.
On a personal note, when my family unexpectedly lost a dear and close family member, I reached out to the team with my vision for an obituary program and a very tight timeline. During one of the most difficult moments for our family, they responded with compassion, patience, and genuine care. They listened attentively, guided us through the process, and paid close attention to every detail to ensure the final program reflected exactly what we had envisioned.
What could have been a stressful experience during an emotional time became seamless because of their professionalism and support. They understood the importance of the moment and handled the project with the sensitivity, urgency, and care it deserved. The final product exceeded our expectations and was something our family was truly proud to share.
This team has supported me both professionally and personally, and for that I am incredibly grateful. Their commitment to quality, customer service, and genuine care is truly best-in-class. I highly recommend them to anyone looking for a printing partner they can trust.”
“I’m an old guy and I had a heavy box to send back. You should have seen my wife and I trying to get it in the car. So I got to the UPS store and asked for help to get that big box out!
ALEX said sure, I can help. You know he went right out picked it up and I never had to touch it again.
Alex was the best, go see him if you have packages to send out.
Thank you so much Alex!!”
“I wanted to update my review on this store, I am extremely happy that the issues they had have been resolved. They have a new printer and they have knowledgeable, and a very helpful staff. Jimmy, the Print guy is amazing. It was the best service I have received. I feel like they have finally redeeming themselves from a couple issues. I had in the past with their service. I have removed the other review. Just because I feel that they definitely deserve another opportunity especially when they have staff that provides the type of service that Jimmy did.
I am really excited about it because it is the most convenient UPS store for me! I can’t thank them enough.”
“Jenny was amazing. We were rushing to get a letter notarized, and she answered the phone and got to it before they closed. Really appreciate her help and she has always been amazing! Be here more than once!”
“I have come in with questions about shipping costs and how it is calculated for my business and the manager, Nick, who's card i have, is extremely knowledgeable and patient. I did not know where to start and he explained any questions i had and options. Great people there.”
“AMAZING team at this location!! Lumi was so kind and helpful with my custom printing project, she took my vision and made it a reality with the most above and beyond service!”
“Aviv is awesome. My daughter rented a U-Haul truck to move into her apartment. All went well until I locked the keys in the truck. I called the next morning to explain this fact and he said he was able to use another key to get in and also that I had left the power on (to take a photo of odometer and gas gauge) but he jumped it and said we got lucky and all was good!
Anyways, I thought it was important to not only publicly thank Aviv but point out the effort he exercised to solve the problem. All without calling attention to himself or the extra effort he put into solving MY error! Made my smile after a strenuous moving day. Thank you Aviv!”
“I cannot thank this UPS Store enough! I was in the middle of prepping for an Open House and ran into a printing nightmare—another location had me waiting over 30 minutes before finally telling me their printers were down, leaving me with almost no options.
In a bit of a panic, I called this UPS Store, and Jenna was absolutely amazing. Even though it was last minute and a larger print job, she was so kind, friendly, and willing to get it done right away instead of making me wait until the next day. She went above and beyond when I needed it most.
That level of customer service is rare these days, and I truly appreciate how Jenna saved me and my Open House. I’ve found my new go-to UPS Store!”
“Loveleen went out of their way to show me customer service that was above and beyond.
I needed to print, cut, and packages some assets for a job. I was running behind schedule and stressing out, but after receiving timely and professional assistance I was back on track.”
“We use this store all the time for our business shipping needs. Staff is great and never had a problem! Will continue to use them and recommend their store to others!”
“I’ve been using this UPS for years, primarily for returns but also to ship items. They are always super polite and helpful not only with me but all of the customers.”
“I was a Lil irritated due to UPS was supposed to pick up a heavy box 5days ago. I asked my neighbor to put 2 boxes in the car. I got to the Westchester office around 820a. I went in and asked if there was a cart to bring them in. Ash and Loyal immediately went to my car and both carried a box in with no hesitation. To say they went over and beyond for me is an understatement. My wrist was messed up and I couldn't have done it myself. Big Kudos that real gentleman works at the Westchester office.”
“Fantastic Service and Speedy Solutions: I stopped by the UPS Store today to mail a package and was thoroughly impressed by the staff.
I ran into a minor snag when I realized UPS couldn't ship to the PO Box I needed. Before I could even get annoyed, the fantastic team stepped in. They quickly let me know the issue and immediately offered an alternative shipping solution through them, providing the prices and shipping speed right away without me even having to ask.
After sitting in heavy traffic to get there, I was so grateful for their efficiency and proactive help. Although there were other customers in the store, I was greeted by really nice staff and helped almost immediately.
Thank you so much for turning a potential hassle into a smooth experience! I highly recommend this location for their outstanding customer service.”
“I’ve been coming here for quite some time and have always had great service. They are in a location that seems to be rather busy and yet everyone I have encountered here have been pleasant. When I have shipping needs or print needs I will go out of my way just to come and see the helpful folks here! Thank you for all you do!!”
“The location is good, parking is a bit tricky as it's right next to the pizza place. So if you have a heavy box park up front and unload.
The process was quick once you get up there.”
“The service I receive at the UPS Store in Homer Glen is truly exceptional—it has become my second office. From printing all of my business materials to purchasing shipping supplies and handling every package I send, this location has consistently met my needs with speed and professionalism. The convenience of being able to take care of everything in one place, including quick and easy Amazon returns, makes it an essential part of my daily operations.
What really sets this UPS Store apart is the outstanding staff. They are efficient, friendly, and always ready to help with a smile. Whether it's assisting with a large batch of copies, recommending the right shipping option, or just making sure everything runs smoothly, their attention to detail and customer care is unmatched. Their support makes my job easier, and I’m truly grateful for the reliability and warmth they bring to every interaction. They’re more than a team—they’re a trusted extension of my business.”
“Jeff went above and beyond to assist me in shipping an item that a customer left in my store. 10/10 experience. I would highly recommend checking out this UPS store if you are in a crunch. Thanks again !”
“Very sweet girl Their she helps me so much. She’s very nice every time I’m there. She spends time with the customers and helps them out the middle eastern girl so sweet.”
“Briana helped me with getting my passport! She was super kind and made the process so easy! Unfortunately there was a rude customer in there at the same time as me, she handled the customer with grace and much better than I would have!”
“I’ve had to come in here about 5 times in the last two weeks and the gentleman behind the counter has been absolutely amazing! Unfortunately, his coworker came down with pneumonia and he’s been working nonstop. He’s always pleasant even when the customers are unnecessarily snippy. He’s so professional and gets the job done.”