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8AM - 7PM
1251 W Thorndale Ave, Itasca
Furniture Stores
“Very helpful staff (especially Anna) took plenty of time with us helping decide on a new mattress. The team also matched the same discounts as the brand’s own website. Thank you!!!”
“From the moment I walked into the store, the purchase and delivery, everything was absolutely perfect! Shout out to Ron for making me feel comfortable in my purchase! He is super knowledgeable about furniture, and price points—it wasn’t an overly pushy or complicated experience. Then this morning (12/20) their delivery team was prompt, FAST, and super professional! I’ll be back to make another purchase soon from this particular store soon!”
“Needed new queen mattress for our guest room. Store associate was very helpful sand helped me to find a good mattress within my budget. I'd recommend Mattress Firm to friends and relatives.”
“Eric was knowledgeable, professional and pleasant. He showed us options and gave us privacy to discuss what we wanted to do. Due to our excellent experience, I will recommend your store! Thank you!”
“The team at Northwest Metalcraft provides expert advice and quality products at very competitive prices. Shane was patient and kind as he walked us through the selection process of our gas fireplace and patio furniture. Shane made my fireplace dreams come true with beautiful brick veneer (expert installation to meet fire safety requirements), bronze doors and conversion from wood burning to gas. The showroom is huge and filled with many made in the USA products to assemble your backyard retreat. I could not be happier with our purchases over the years. We are very thankful for the team of support and expertise in this niche market. Keep up the great experience and look forward to working with you again next year!!!! Wishing you and your family run business continued success.”
“Amazing customer service! Go see Jorge for the best advice and expertise on mattresses. His knowledge was top notch and helped us feel confident in our decision. He works really hard to get you the best deal. Will definitely return to this location and see Jorge next time we need another mattress.”
“My wife and I were happy with the experience. Adam was very knowledgeable about every mattress. I did not feel pushed to get any specific type. It was about our needs and what would be best for us”
“Caesar was friendly, knowledgeable and very professional. He answered all of our questions without any hesitation. He was truly a pleasure to meet and do business with.”
“I had a great experience with mattress firm at the Addison Illinois location. They were extremely helpful. I highly recommend anyone looking for a mattress in the northwest suburbs of Chicago to hit up the Addison location. The guy was honest and direct to the point. He made shopping for a mattress very informative and easy.”
“Sales team, logistics and delivery team all worked hard for us to get what we needed. Very pleased with our purchase and the whole customer service experience. Great store!”
“La Peli Roja is super attentive, she is very patient with me because I couldn't make up my mind and the delivery is excellent on time. I recommend them to ?.”
“We recently purchased a new TV and were fortunate to have Josh Hoffman deliver and install it. He is top notch and it’s clear that he’s an expert in his field. Josh spent time ensuring that we fully understood the features of our new TV and patiently walked us through all the new components. We’re very pleased with our purchase and thanks to Josh, feel comfortable navigating the latest functionality.”
“If you look for modern furniture for your house, for living room, dining room or bedroom EQ Modern furniture is the place to go! Great customer service, very knowledgeable sales people. Our living room sectional looks amazing and most importantly very comfortable! Thank you EQ.”
“I had such a great experience at Value City Furniture! The staff was helpful, patient, and made sure I found exactly what I was looking for. My furniture was delivered on time and looks even better in person. Highly recommend!”
“I newly moved here with my husband and I visited to buy a king mattress. Ben guided me through all the different types and firmness of the mattress. He recommended me to actually lay down and feel the difference of how I feel on my back because I am a back sleeper. Ben also showed me all the base systems. He was very quick in the process of purchasing which I loved. Lastly, he was really kind(:”
“Simone is amazing... From the moment Mom & I walked in. She's the perfect example of customer service at it's best. She helped Mom pick out the perfect chair lift. And went above & beyond with helping with marked down stools that was still boxed up and saved the day by putting sold on chairs I wanted that customers was sitting on looking to purchase.. I will definitely shop there again ..... Hopefully I'm privileged enough to have Simone assist me again.”
“Professionals at work. They delivered my dining room set and set up was extremely efficient. The one knock would be they did not take off their shoes or wear booties, and it was raining so that sucked. But they were great otherwise”
“Great service and prices plus they will take your old mattress and box springs after a complete set up ... Most of the other places we looked at would not do this”
“Purchased a Springfree trampoline and the entire process was easy. We went to the Carol Stream location, where I was able to see the trampoline and my kids were able to test it out. There was no pressure to buy and the order process was easy. It was delivered and installed quickly and efficiently.”
“Lauren is a bright spark and a lovely person to work with.She is everything that you want in a sales person. Knowledgeable but not bushy or over selling Give her five stars for me ?????”
“Sheryl was an exceptional representative of Lazy Boy ~ she generously gave us a lot of time and suggestions to help us find just the right sectional . We are so appreciative of Sheryl’s professional customer service”
10AM - 7:30PM
336 W Army Trail Rd, Bloomingdale
Furniture Stores
“We had an excellent experience with Paul at the Schaumburg store. Paul was kind and took the time to explain the difference between the mattresses we were interested in. Thank you Paul great customer service!”
“Fourth time buying there. Got a TV stand, mattress set, dining table and 6 chairs plus credenza. This time it was 6 chairs to replace the other ones. It maybe used but it's in very good shape. Also had printed out a 10% off coupon. Worth you checking it out”
“I had the best experience at Steinhafels! We just moved here from Maryland and needed a sofa for living room. Tim Deignan was awesome! He was professional and helped me not only select the perfect sofa but also a rug and fabric for a custom made ottoman. Tim never rushed me and took the time to move things around so I could get the feel and look of the selections! I would definitely recommend Steinhafels and will seek out Tim for additional purchases! Thank you Tim!”
“I have always had a great experience at Littmans. Dave is so responsive and helpful with light selection. This is a quality organization who has provided me with great service over the years when I wanted to replace the lighting in my home. I would highly recommend this company. I can pick up any product I order from them without worrying about shipping and delivery fees. They have assisted me in getting some existing lights repaired and for replacements as well. It’s been a great experience each time I worked with them. Dave is particularly responsive and helpful in finding me the best lighting for my space. I always think of them for my lighting needs.”
“Great customer service. We were shown different options and suggestions for what our needs were.
Heather was amazing.
We would definitely recommend this store.”
“Karla was extremely friendly and courteous. She was also very knowledgeable about mattresses. The whole experience of buying a new mattress was easy. I never felt pressured.”
“Product I ordered won't be delivered until later in the month but the sales experience overall was excellent. Very friendly, engaging but not high pressure. Store was clean. My first visit here so plan to return when I have new sales needs.”
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“We were so pleased with the excellent service we received from all the individuals that helped facilitate the purchase and delivery of a nightstand. Kudos to everyone!!”