10AM - 2PM
1251 W Thorndale Ave, Itasca
Furniture Stores
“Very helpful staff (especially Anna) took plenty of time with us helping decide on a new mattress. The team also matched the same discounts as the brand’s own website. Thank you!!!”
“From the moment I walked into the store, the purchase and delivery, everything was absolutely perfect! Shout out to Ron for making me feel comfortable in my purchase! He is super knowledgeable about furniture, and price points—it wasn’t an overly pushy or complicated experience. Then this morning (12/20) their delivery team was prompt, FAST, and super professional! I’ll be back to make another purchase soon from this particular store soon!”
“Needed new queen mattress for our guest room. Store associate was very helpful sand helped me to find a good mattress within my budget. I'd recommend Mattress Firm to friends and relatives.”
“John and Chris came out for a service call today on fireplace that NW had previously installed. Fortunately it was an easy fix. Both guys were on time, polite and knowledgeable. Thank you!”
“Eric was knowledgeable, professional and pleasant. He showed us options and gave us privacy to discuss what we wanted to do. Due to our excellent experience, I will recommend your store! Thank you!”
“Amazing customer service! Go see Jorge for the best advice and expertise on mattresses. His knowledge was top notch and helped us feel confident in our decision. He works really hard to get you the best deal. Will definitely return to this location and see Jorge next time we need another mattress.”
“My wife and I were happy with the experience. Adam was very knowledgeable about every mattress. I did not feel pushed to get any specific type. It was about our needs and what would be best for us”
“Caesar was friendly, knowledgeable and very professional. He answered all of our questions without any hesitation. He was truly a pleasure to meet and do business with.”
“Sales team, logistics and delivery team all worked hard for us to get what we needed. Very pleased with our purchase and the whole customer service experience. Great store!”
“I had a great experience with mattress firm at the Addison Illinois location. They were extremely helpful. I highly recommend anyone looking for a mattress in the northwest suburbs of Chicago to hit up the Addison location. The guy was honest and direct to the point. He made shopping for a mattress very informative and easy.”
“We recently purchased a new TV and were fortunate to have Josh Hoffman deliver and install it. He is top notch and it’s clear that he’s an expert in his field. Josh spent time ensuring that we fully understood the features of our new TV and patiently walked us through all the new components. We’re very pleased with our purchase and thanks to Josh, feel comfortable navigating the latest functionality.”
“La Peli Roja is super attentive, she is very patient with me because I couldn't make up my mind and the delivery is excellent on time. I recommend them to ?.”
“Professionals at work. They delivered my dining room set and set up was extremely efficient. The one knock would be they did not take off their shoes or wear booties, and it was raining so that sucked. But they were great otherwise”
“If you look for modern furniture for your house, for living room, dining room or bedroom EQ Modern furniture is the place to go! Great customer service, very knowledgeable sales people. Our living room sectional looks amazing and most importantly very comfortable! Thank you EQ.”
“I had such a great experience at Value City Furniture! The staff was helpful, patient, and made sure I found exactly what I was looking for. My furniture was delivered on time and looks even better in person. Highly recommend!”
10AM - 9PM
102 W Roosevelt Rd, Villa Park
Furniture Stores
“Simone is amazing... From the moment Mom & I walked in. She's the perfect example of customer service at it's best. She helped Mom pick out the perfect chair lift. And went above & beyond with helping with marked down stools that was still boxed up and saved the day by putting sold on chairs I wanted that customers was sitting on looking to purchase.. I will definitely shop there again ..... Hopefully I'm privileged enough to have Simone assist me again.”
“I newly moved here with my husband and I visited to buy a king mattress. Ben guided me through all the different types and firmness of the mattress. He recommended me to actually lay down and feel the difference of how I feel on my back because I am a back sleeper. Ben also showed me all the base systems. He was very quick in the process of purchasing which I loved. Lastly, he was really kind(:”
“Purchased a Springfree trampoline and the entire process was easy. We went to the Carol Stream location, where I was able to see the trampoline and my kids were able to test it out. There was no pressure to buy and the order process was easy. It was delivered and installed quickly and efficiently.”
“Lauren is a bright spark and a lovely person to work with.She is everything that you want in a sales person. Knowledgeable but not bushy or over selling Give her five stars for me ?????”
“Sheryl was an exceptional representative of Lazy Boy ~ she generously gave us a lot of time and suggestions to help us find just the right sectional . We are so appreciative of Sheryl’s professional customer service”
“We had an excellent experience with Paul at the Schaumburg store. Paul was kind and took the time to explain the difference between the mattresses we were interested in. Thank you Paul great customer service!”
“Fourth time buying there. Got a TV stand, mattress set, dining table and 6 chairs plus credenza. This time it was 6 chairs to replace the other ones. It maybe used but it's in very good shape. Also had printed out a 10% off coupon. Worth you checking it out”
10AM - 9PM
16 E Golf Rd Suite B, Schaumburg
Furniture Stores
“We had such a wonderful experience with this store. Tom was incredibly kind and genuinely helpful as we worked to find a lift chair for my dad, who is currently facing terminal cancer. We were visiting from Montana and on a tight timeline, and they went above and beyond to expedite delivery for us. The assembly was excellent, efficient, and handled with real care. We are so grateful for the compassion and support we received during a really difficult time. Highly recommend.”
“I’ve never been to Steinhafels, but my first experience was very nice. The sales staff was excellent Very helpful, but also allowed me to browse for what I was looking for. I was looking for an area rug and they have a large selection.
Anyway, I found a perfect rug and got a nice discount. I was very happy thanks to Mohammed for helping me out. I’ll be sure to keep them on my list for future purchases!”
“I’ve been meaning to write this review for a long time. These guys are the best! I purchased a fireplace insert from H&H and initially had issues with its operation, (it was a new design) Ed felt they were important enough to put me in touch with the manufacturer. Who listened and actually modified the design for their inserts going forward. They retrofitted my unit and it made such a huge difference.
None of that would have happened if Ed hadn’t taken the time to make sure that the customer was happy. I can’t endorse them enough.”
“I have always had a great experience at Littmans. Dave is so responsive and helpful with light selection. This is a quality organization who has provided me with great service over the years when I wanted to replace the lighting in my home. I would highly recommend this company. I can pick up any product I order from them without worrying about shipping and delivery fees. They have assisted me in getting some existing lights repaired and for replacements as well. It’s been a great experience each time I worked with them. Dave is particularly responsive and helpful in finding me the best lighting for my space. I always think of them for my lighting needs.”
“Great customer service. We were shown different options and suggestions for what our needs were.
Heather was amazing.
We would definitely recommend this store.”
“Karla was extremely friendly and courteous. She was also very knowledgeable about mattresses. The whole experience of buying a new mattress was easy. I never felt pressured.”
“With the professional, attentive and friendly assistance of Senior Designer, Nancy Dell’Ape-Carbone, our Florida home is coastally cozy! We are very pleased with our beautiful new furnishings. We highly recommend Walter E. Smithe Furniture. We thoroughly enjoyed our experience with Nancy!”