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8AM - 7PM
1251 W Thorndale Ave, Itasca
Furniture Stores
“Maria met us at the door and asked if there was anything in particular we were looking for. We said we weren’t sure yet and just wanted to look around. She was never pushy, just checked in on us once She said she’d take your time and I’ll be around if you need anything. We ended up finding the perfect couch and she helped us through it all. Excellent customer service all throughout!”
“Very helpful staff (especially Anna) took plenty of time with us helping decide on a new mattress. The team also matched the same discounts as the brand’s own website. Thank you!!!”
“Salesperson Dennis was knowledgeable and personable. I appreciated the next-day discounted delivery and the fact that my old mattress would be fully recycled. The mattress is very comfortable for my guest bedroom.”
“Eric was knowledgeable, professional and pleasant. He showed us options and gave us privacy to discuss what we wanted to do. Due to our excellent experience, I will recommend your store! Thank you!”
“The team at Northwest Metalcraft provides expert advice and quality products at very competitive prices. Shane was patient and kind as he walked us through the selection process of our gas fireplace and patio furniture. Shane made my fireplace dreams come true with beautiful brick veneer (expert installation to meet fire safety requirements), bronze doors and conversion from wood burning to gas. The showroom is huge and filled with many made in the USA products to assemble your backyard retreat. I could not be happier with our purchases over the years. We are very thankful for the team of support and expertise in this niche market. Keep up the great experience and look forward to working with you again next year!!!! Wishing you and your family run business continued success.”
“My wife and I were happy with the experience. Adam was very knowledgeable about every mattress. I did not feel pushed to get any specific type. It was about our needs and what would be best for us”
“We had a great experience with Jorge! He asked so many questions and showed us plenty of options. Jorge was very patient with me and my husband through the entire process. Jorge was so friendly, knowledgeable and overall just fun to work with!
Thank you Jorge!! ?”
“Sales team, logistics and delivery team all worked hard for us to get what we needed. Very pleased with our purchase and the whole customer service experience. Great store!”
“La Peli Roja is super attentive, she is very patient with me because I couldn't make up my mind and the delivery is excellent on time. I recommend them to ?.”
“We recently purchased a new TV and were fortunate to have Josh Hoffman deliver and install it. He is top notch and it’s clear that he’s an expert in his field. Josh spent time ensuring that we fully understood the features of our new TV and patiently walked us through all the new components. We’re very pleased with our purchase and thanks to Josh, feel comfortable navigating the latest functionality.”
“If you look for modern furniture for your house, for living room, dining room or bedroom EQ Modern furniture is the place to go! Great customer service, very knowledgeable sales people. Our living room sectional looks amazing and most importantly very comfortable! Thank you EQ.”
“Francois was very helpful and every time I changed my mind or asked questions he was attentive. Since my mom could not be there to sample the mattresses he made sure I was satisfied with my final pick and even pulled out the tape measure so I was sure of the box spring height. He was very empathetic with my situation and the story behind my purchase. It meant a lot to me to have that type of service. By the way she loves the mattress and the height was perfect. Thank you!! ?”
“I newly moved here with my husband and I visited to buy a king mattress. Ben guided me through all the different types and firmness of the mattress. He recommended me to actually lay down and feel the difference of how I feel on my back because I am a back sleeper. Ben also showed me all the base systems. He was very quick in the process of purchasing which I loved. Lastly, he was really kind(:”
“I had such a great experience at Value City Furniture! The staff was helpful, patient, and made sure I found exactly what I was looking for. My furniture was delivered on time and looks even better in person. Highly recommend!”
10AM - 9PM
102 W Roosevelt Rd, Villa Park
Furniture Stores
“Simone is amazing... From the moment Mom & I walked in. She's the perfect example of customer service at it's best. She helped Mom pick out the perfect chair lift. And went above & beyond with helping with marked down stools that was still boxed up and saved the day by putting sold on chairs I wanted that customers was sitting on looking to purchase.. I will definitely shop there again ..... Hopefully I'm privileged enough to have Simone assist me again.”
“We had an excellent experience with Paul at the Schaumburg store. Paul was kind and took the time to explain the difference between the mattresses we were interested in. Thank you Paul great customer service!”
“Salesman Andy was a great help! Walked out with 2 mattresses and an amazing deal! Definitely the right choice of store! Andy was very good at explaining the differences, as well as listening to what my grandpa was looking for! Will for sure be purchasing here again the next time we need another mattress.”
“Zeb is the best! He did a fantastic job being patient with us. He answered all of our questions and he did not rush us at all. Most importantly he was honest and did not try to upsell us to a more expensive mattress.”
“Professionals at work. They delivered my dining room set and set up was extremely efficient. The one knock would be they did not take off their shoes or wear booties, and it was raining so that sucked. But they were great otherwise”
“Great service and prices plus they will take your old mattress and box springs after a complete set up ... Most of the other places we looked at would not do this”
“Purchased a Springfree trampoline and the entire process was easy. We went to the Carol Stream location, where I was able to see the trampoline and my kids were able to test it out. There was no pressure to buy and the order process was easy. It was delivered and installed quickly and efficiently.”
“Sheryl was an exceptional representative of Lazy Boy ~ she generously gave us a lot of time and suggestions to help us find just the right sectional . We are so appreciative of Sheryl’s professional customer service”
“Fourth time buying there. Got a TV stand, mattress set, dining table and 6 chairs plus credenza. This time it was 6 chairs to replace the other ones. It maybe used but it's in very good shape. Also had printed out a 10% off coupon. Worth you checking it out”
“Finding a new bed can be very stressful but this experience was stress free and this mattress firm was so welcoming and accommodating.
If you need a new bed please stop mattresses firm in Glen Ellyn!!”
“I had the best experience at Steinhafels! We just moved here from Maryland and needed a sofa for living room. Tim Deignan was awesome! He was professional and helped me not only select the perfect sofa but also a rug and fabric for a custom made ottoman. Tim never rushed me and took the time to move things around so I could get the feel and look of the selections! I would definitely recommend Steinhafels and will seek out Tim for additional purchases! Thank you Tim!”
“I have always had a great experience at Littmans. Dave is so responsive and helpful with light selection. This is a quality organization who has provided me with great service over the years when I wanted to replace the lighting in my home. I would highly recommend this company. I can pick up any product I order from them without worrying about shipping and delivery fees. They have assisted me in getting some existing lights repaired and for replacements as well. It’s been a great experience each time I worked with them. Dave is particularly responsive and helpful in finding me the best lighting for my space. I always think of them for my lighting needs.”
“Karla was extremely friendly and courteous. She was also very knowledgeable about mattresses. The whole experience of buying a new mattress was easy. I never felt pressured.”
“Hearth & Home helped us refresh our 1980s fireplace. They were extremely communicative and helpful throughout the whole process. The crew texted the day before with a time window and called us when they were on the way. The work area was kept tidy and we were thrilled with the outcome. A mismeasurement was made with our mantel, but Hearth & Home went above and beyond to ensure that everything was completed to plan. Thank you, Hearth & Home!”
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“We were so pleased with the excellent service we received from all the individuals that helped facilitate the purchase and delivery of a nightstand. Kudos to everyone!!”