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“John and Chris came out for a service call today on fireplace that NW had previously installed. Fortunately it was an easy fix. Both guys were on time, polite and knowledgeable. Thank you!”
“Been shopping at five star for 10 years. I always have the best experience . Rocio is fantastic and so sweet . She's has great taste in style for helping us always pick the best furniture.”
11AM - 7PM
555 E Townline Rd, Vernon Hills
Home Decor
“I went into Bob’s 2 different times. Godson and Rafael were the 2 salesmen we had assist us. They were AMAZING! They let us know they were there to assist us, but also let us check things out on our own without the pressure. They let us take our time and didn’t rush us, and were very helpful and knowledgeable on the pieces we were looking at. We were very happy with their service and are excited for our furniture to be delivered!”
“Used a groupon for the pyramid-making class. It was fun, interesting, and just hands-on enough to feel like what you created was truly yours. I highly recommend using the groupon to try it and I will definitely be returning for future classes.”
11AM - 7PM
16 E Golf Rd Ste B, Schaumburg
Home Decor
“Gerald, our salesperson was absolutely amazing! He knew all about the furniture, explained everything in detail, and was extremely patient with us. WE DEFINITELY RECOMMEND HIM!!”
“George at the Lake Zurich store was wonderful. He helped me make the decision on which firmness I need and had me try out the mattresses in the store.
Very pleasant gentleman”
“I'll be glad to give you a review when you refund the $99.00 charge for your so called white glove delivery service. They delivered the chair plugged it in and told me to read the brochure. I think they were in and out in less than 5 minutes .”
“I love that they have trained design staff available for free. Sometimes it helps to get another opinion or ideas that I didn’t think of. I didn’t like this hex in the store but the designer assured me it would look great with the rest of the bathroom and he was right!”
“Mary Dooley at the Schaumburg , Illinois store was wonderful. We walked in not knowing much about sleep number beds after trying other mattress brands in our search for a new mattress.
She taught us about the technology behind sleep number beds. She showed us the difference in our spinal alignments before and after adjusting the bed. We felt it in our bodies almost immediately.
She answered all our questions and gave us time to discuss what we felt and wanted.
It was a positive experience from the moment we walked in the door till the final purchase. We are looking forward to our bed arrival and better nights sleep with less aches and pains in the future.”
“Reclaimed Artisans is a gem of a business. Can't say enough good things. Eric and co. do a great job of finding sellers with a great selection of furniture and home items. Always find something great and my house is filled with items from RCA. Love finding excuses to keep going back even though I don't always need something. Love that there is a good mix of antique originals and rehabbed items. The perfect place to shop for unique gifts and for my home built in 1915. If you get lucky and go when a seller is working on their section, you can get some deals too.”
“Couldn’t be happier with my new table! From design to completion, Kyle worked with us to make sure we were satisfied with our custom live edge table. Highly recommend him.”
“The Pink Geranium & Co is my happy place! My mom and I are both big thrifters (treasure hunters) and we are obsessed with the Pink G. Why? Because they price things to move. They have an amazing eye. Their staging is so on point and because their inventory moves quickly, it's like they're re-building their shop every single week. I so appreciate what they do and love going there every week to see the new gems they've found. We've hosted client parties in the shop (we're Realtors) and we often buy gifts here. I can't recommend it enough!”
“Lots of stuff including good furniture. The books are well organized. Clothing is better than some places. Prices are sort of high but not the worst. You can spend your day here.”
“I want to give a huge thank you to Madelyn at Kirkland’s for her incredible kindness and effort! I had lost my Labubu, a very special gift from someone dear to me, and was heartbroken thinking it was gone forever. Madelyn went above and beyond to help me find it. She was patient, caring, and truly went out of her way to make sure we tracked it down. Her genuine kindness completely turned my day around.
It’s rare to find someone who cares so much about helping others, and Madelyn is definitely one of those people. I’m so grateful for her help and am looking forward to seeing her again next time we visit!”
“This place is beautiful. Thru quality of merchandise is A-1. The staff is so helpful and pleasant. The candles selection is top tier. They have candles and soaps that are locally available. I purchased a Coach bracelet and will be back for the necklace. Check them out - you won't be disappointed.”
“Bill provided an incredible experience at Apple Frame Studio. He framed a picture in such a short turnaround. Will absolutely only go to The Apple Frame Studio for framing needs.”
“Great instore experience, the staff were great. I have been skeptical about buying a sleep number, now I am happy that I did. Great product! Start saving your money now and buy a Sleep Number bed!”
“This whimsical store is an absolute delight! From the moment we walked in, my preteen daughter was captivated, exclaiming she wanted to own 'the whole shop!' It's a place where you can happily lose yourself for hours, as every shelf and display is brimming with character and holds a charming new discovery. The local jazz band Quintessence was playing this particular night which was an extra treat :)”
“If I could give Jason 10 stars, I would. He has been such a wonderful help, getting the guys that reassembled my bed this morning, back to my house, to put the mattress up against the headboard, as it was several inches away. Your customer service is a nightmare, when my issue was not relative to any of the prompts. That is why I reached out to Jason.. He made follow-up calls to make sure that the guys would be back by end of day, and he was so nice to keep me updated. I am truly grateful for his help!”
“We had a fantastic experience working with Bob! He is incredibly knowledgeable about furniture and took the time to truly understand what we were looking for. Instead of rushing us, he patiently showed us all the different pieces that fit our style and needs. His expertise made the whole process seamless and enjoyable. If you’re looking for someone who genuinely cares about helping you find the perfect pieces, ask for Bob Berman.”
“Its my personal happy place. Excellent staff that are incredibly wonderful, helpful and knowledgeable. Chic, stylish, and ready to take home make this my favorite go to place when decorating. Pretend you are in Paris at the flea market and head over!”
“We headed to RH Outlet on a Saturday in search of a king sized bed frame. We were greeted and helped by Howard, who was wonderful - polite and helpful. We found a bed we liked for a great price and we used one of the 3rd party delivery recos they provided. The transporit movers were excellent and everything went extremely smoothly! The gallery and selection are huge and this is definitely worth checking out. Just remember you'll have to pay a bit extra for delivery if you don't have a large vehicle. Totally worth it in my opinion!”
11:30AM - 5PM
1213 E Rand Rd, Arlington Heights
Home Decor
“Janice is fabulous to work with she’s so personable. They have a great variety of furniture to choose from as well as custom. Will be sending all my friends and family there! Thanks crest”
“Lucille really helped me out by taking a bedroom set donation. The scheduler and the pick up guys were great! The pick up crew was very nice and careful. Much appreciated!”
“Exceptional service and great customer experience. Michael was so helpful and treated me so kindly. After a day to think things over I went back and met Taylor the showroom manager and the fun continues! Her knowledge and hospitality along with Michael I ordered a new mattress, sofa and recliner. So happy and cannot wait for delivery!”
9:30AM - 9:30PM
3000 W Illinois-60, Mundelein
Home Decor
“This has to be the best TJ Maxx/HomeGoods in the nation. It's always incredibly clean and organized, and they have a great variety of items. Kudos to the team!”
“We had an 11 o’clock appointment with Valerie We’re there 10 before 11 and she was waiting for us
Extremely professional with a big smile
We were interested to buy a queen size bed with storage
Valerie took us around and show us all the styles all the colors everything that was available at the store
We finally purchase a beautiful bed
And we can’t wait to see it in our home
Valerie made our shopping experience very enjoyable. She’s a big asset for your store.”
“We recently had a piece of stain glass that we made but needed some repair. In addition to repairing the glass he also correctly installed a proper lead frame so that we can hang it without causing damage again. This guy is the real deal. He does beautiful work.”
“I recently stopped in to look at lighting and found a wonderful display of ceiling fans and track lighting along with other lighting. . I had looked at a few other lighting stores and found Northwest had the best selection. Because of the selection and service I received, I purchased two ceiling fans and track lighting with beautiful pendants which Jessica suggested. I will go back when ready to order floor lamps. Jessica was a wonderful salesperson and was very helpful. She had great suggestions and was very good at getting back to me with questions I had. When the manufacturer of the track lighting sent an incorrect part, Northwest expedited the reorder of the part and had it delivered to my home.Also, late one evening when I called the store about the incorrect part, Jessica was with another customer and Thelma went out of her way to help me and called back well after the store's normal hours. She, too, offered exceptional customer service skills. I highly recommend this store.”
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“You can find some very unique items, from furniture, food and kitchen and dining wares. However, I do find them to be a bit pricy unless you get it on sale. Otherwise I live this place, my mom and I bond when we go there.”