“I had work done in my garage and porch and needed storage while the work was completed. The storage pod was delivered on time but the work on the porch was delayed several times resulting in the pickup of the pod being delayed twice. I had to reschedule the pick up twice. Dave at Mobile Storage Solutions was easy to work with and the pickup of the pod also went smoothly.
The pod was in great condition and I would use them again when the need for a storage pod arises.”
“We’ve been very happy with our experience at this storage facility. The location is convenient, the rates are reasonable, and it has been a great solution for our storage needs.
Whenever we’ve had a question or needed assistance, Wendy and Jessica have been wonderful to work with. They are always friendly, professional, and quick to help, making everything simple and stress-free.
We would absolutely recommend this facility to anyone looking for a convenient location, fair pricing, and outstanding customer service!”
“I've been very happy with Metro Storage. Clean, safe, well maintained, nice amenities like the indoor dock, and the friendliest service from Kim the manager.”
“This Mundelein storage facility is well lit, clean, solid brick, and easy for me to access but the main reason I rent here is Sammy. He is knowledgeable and attentive, and his upbeat personality turns StorageMart into a pleasant place to visit. Outstanding service is rare these days so it’s good to know I can count on Sammy.”
“I had the best experience talking with Tom today. The best customer service I have had in a very long time. He was very helpful and the place is extremely clean.”
“I recently had an extraordinary experience with this location, Ms. Kari was very helpful showing me where my unit was at, cleaned it almost right before I got a chance to move in. They use a very interesting combination of Fabuloso to ensure the storage facility stays smelling great and maintaining an extremely high level of cleanliness. Besides that I also got to meet Ms. Berly who very enthusiastically waved hello to me while I was getting a couple tools from my unit, she also came out to introduce herself and even helped me with a couple of things. Overall it was a very rare experience for a storage facility to have such high levels of client interaction and amazing client experience.”
“The lady working there was a great help and assisted us with everything we needed no complaints, the facility was clean and smelled good looking forward too keeping this unit for a while here”
“Excellent service and advice from, Wendy, the front desk person. She was great helping with everything I needed to know about the entire process, from online rental to walking me through the ins and outs of accessing my unit and using my app!”
“Cassia was extremely helpful in getting us set up with our storage unit. She made the process easy and took the time to answer any questions I had. Really appreciated her friendly and helpful service. Great experience overall!”
“Very clean and well-maintained place. Easy access and plenty of space to pull in and out. Friendly staff and great service. Very convenient and comfortable. Highly recommend!”
9AM - 4:30PM
520 W Colfax St, Palatine
Self Storage
“Came to view a unit and Joel was super helpful and helped me find the perfect one for me. Explained the process and the numbers, showed me around and I Cant wait to move into my new unit!!”
Open 24 hours
1385 East Dundee Road, Palatine
Self Storage
“I was moving out of my storage unit it and needed help moving a few things instead of saying no Rick came right out and helped no questions asked. His customer service was the best I have seen in a while! Thanks Rick!”
“The storage complex is very clean and everything is in great working condition. But even more impressive is the assistance provided by Kevin and Cassia at the front Office. We highly recommend this storage facility.”
“From start to finish this company was fantastic. Emily in the office was very helpful getting us setup. Omar and his crew were amazing. Very nice and professional, no messing around, and went above and beyond to help our needs. Highly recommend this company. Thanks again”
“I chose this Life Storage location a few weeks ago because of the reviews, and the reviews were NOT just hype. Marty is a helpful and courteous man who is a wealth of information and always friendly. This place is clean, well-lit, and the atmosphere feels safe. The only thing I think could be changed a little is that the overhead garage door stays open longer than it should after the eye has been cleared, but I am new to this storage stuff, so maybe there is a good reason for that. Otherwise, Marty is truly an asset to the company and this location is bright, clean, and wonderful.”
“It’s a very big facility and clean. The carts are very helpful for big loads. And elevators are nice size to fit a couple carts in at one time. It’s secure and the property is well maintained.
Glad I chose Public Storage for my stuff.”
“We work as movers and deal with storage facilities all the time, and the service we got here was on another level. Micheal helped us find the right unit and walked us through everything with a smile on his face the entire time.
That kind of attitude really stands out because we don’t get it at every storage place. He was patient, knew his stuff, and made a stressful move day feel easy.
If you end up at this facility, ask for Micheal. We appreciate people like him who actually care. Highly recommend.”
Open 24 hours
2401 Lois Drive, Rolling Meadows
Self Storage
“I stopped in the office to ask questions about storage I will need in November. Denise was friendly and patient and gave me my answers. She even had suggestions to help my packing. I will be back here in a couple mo the because of her”
Open 24 hours
2401 Palmer Dr, Schaumburg
Self Storage
“I had a great experience with Easy Storage Crystal Lake. The facility was clean, secure, and easy to access whenever I needed it. The staff was friendly and helpful throughout the process, making renting a unit quick and stress free. I would definitely recommend them to anyone looking for reliable storage in the area.”
“Julie was incredibly helpful throughout the entire process. She went above and beyond to help get our storage matter resolved quickly and made everything easy to coordinate. Her responsiveness, professionalism, and willingness to assist were truly appreciated. Excellent customer service—thank you, Julie, for all your help!”
“I have had issues with this facility. There are never enough carts and when you finally come across one four buildings down, it only goes in One Direction, which is diagonally. I accidentally left my phone on my desk at work. I needed to get into my unit. This facility does not have anyone in the office, but you can speak to someone through the kiosk. The person who helped me was very friendly, patient, and was able to get me into my unit, even though I didn’t have my passcode. I am very grateful I was able to get in.”
Open 24 hours
2400 Palmer Drive, Schaumburg
Self Storage
“Renee was very fast and friendly
Edit: I love that Renee is always smiling and says Hi! EVERY time I see her.. makes me feel more like a person than a number or you’re taking my money to store my junk!”
Open 24 hours
903 East Algonquin Road, Arlington Heights
Self Storage
“It's nice to control your own options through the app highly recommend deal with Maria only. She was able to take care of all issues and concerns that I had. Just had a couple small issue with one of the other staff members making me feel like I was at fault for something that I wasn't at fault for so I think I'll come back and change it to five star when I move out and things go smoothly. Rates are really fair and good And they have a great price lock feature prior to moving in with updated security got to love it.
Ps.
The photo of the inside of the storage unit was cleaner it was raining those are my footprints from the water .”
“Brent was very friendly and extremely helpful getting my storage space squared away. The facility has easy access, including optional 24/7. Make sure you see BRENT when you RENT your next storage space.”
“It took me quite some time, but I was finally able to find a storage location that is worth it. I called many places. MANY. When I called this location, Jesse absolutely blew me away! He was kind, extremely informative, very welcoming, and just wonderful. Compared to many other places, I was astonished. I don’t think I have ever had a more pleasant interaction. Based on his customer service alone, I chose this location. I drove an hour from Chicago just because of him. Thank you, Jesse! I appreciate you and your help!”
“Mary & James were friendly, informed & helpful as we evaluated which storage locker would best serve our needs. James accompanied us to each of the lockers & demonstrated how the closing & locking mechanisms worked & also demonstrated how to access the secure portions of the building. Mary clearly understood our goals as she guided our decision making process & setup our account. We appreciated their assistance.”
“Brent went above and beyond fixing billing details creating a new account , being around when I was there to move , answered my questions around promotion and where best to park . He made the transaction very smooth , the process was smooth he and I appreciate the way the day unfolded for me in ways I can’t express. Thank you Brent !”
“We had a great experience! Mr. Bill is very kind, patient, and attentive. He offered us reasonable prices and the best prices compared to other places around. We highly recommend him!”
“Boyer-Rosene Moving & Storage was the most professional moving company we interviewed, and it wasn't even close. Very happy and pleased with the service they provided, and would use them again in the future.”
“We’ve had a great experience renting several units at the Kildeer location. They went out of their way to be helpful and extremely accommodating. I highly recommend this location of Cube Smart.”