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“Kelly saved the day. This is always a good, reliable, convenient store but I had a horrific Amazon return involving 84 boxes & a messed up Amazon return process yet KELLY made it happen with minimal expense. She was calm, charming, helpful, never stopped smiling when I was about to lose it, and made the whole mess as efficient as possible so I could get my large amount of money back. She is an absolute treasure.”
“Dan is the man at the UPS store #3922 On 9923 Ridgeland Avenue In Chicago Ridge Illinois!I had more than a handful of Amazon returns, and he was super helpful and kind. Greeted soon as I walked in and there were a line of people and he was flying solo on a Saturday during peak hours. I can’t stand post offices on the weekend due to the attitude of most employees. That’s why I go to the UPS store and he was super efficient and quick and nice to everyone including myself.I managed to get all my returns from Amazon and even managed to pack two big items in boxes and he was super helpful with all of it and even with the email labeling components of the more challenging returns.Dan did not ask for me to leave this review in fact if he did I never would have. I get my eyebrows done and I go to salons and make up services and they are always asking me to leave them reviews and just the suggestion alone is a turn off, and I tend to resist. People want to leave good reviews without being asked to. He probably already forgot who I am and I don’t care. I hope he gets to be the manager if he isn’t already or a franchise owner or something because he makes UPS look good and Amazon returns that much easier. Thank you for all that you do, Dan!!”
“This is an Amazon return point. The folk here are the best. They are always courteous, helpful, friendly, and serve with a great attitude. I go out if my way to do business here because of the superb people who serve here.”
“I have a family member who lives out of state. I bring my gifts here for special packaging!! Leo, and all the employees do a exceptional job taking special care of my gifts and getting them sent on their way.”
“It's heartbreaking to see how such amazing, patient, and kind staff have to deal with such unbelievably hot headed customers. Most of the time there's only ever one or two of them taking on so much. All of them deserve whatever bonuses ups has to offer!!!”
“Shipping during the holidays is always a nightmare, I was fortunate enough to come across Marlene . She was extremely helpful and patient with helping me ship my packages. Prices are also super affordable. Will definitely be going back!”
“I went on my lunch break to return something I bought on Amazon. There was a problem scanning the QR code off my phone and since the Amazon account is under my husband I don’t get the emails. I texted my husband to forward me the email but he was at work, so who knows when he would have the time to send me the email. Luckily the employee that was helping me had the idea of emailing a copy of the QR code to the store email and scanning the code from there. It worked! Now my package is on its way back to Amazon and I was able to check this off my list of errands.”
“The owner personally helped me with a DHL return that I was apprehensive about after a terrible experience at another DHL carrier nearby. He took the time to make sure the return would be in proper order then spent the time to engage in a brief, friendly conversation. This place is an example of how a family run business can be a benefit to the community.”
8:30AM - 7PM
242 N York St, Elmhurst
Mailbox Centers
“Nice UPS location with nice people there.■Parking is all over the place, best to be in the lot under the apartment complex.■Small storefront, but good for normal business including Amazon returns. (Only if Amazon directs you to UPS*)”
“I like this location because I am always treated with courtesy and efficiency. They’ve notarized for me, helped with packing and I am pleased with the service.”
8:30AM - 7PM
900 Ogden Ave, Downers Grove
Mailbox Centers
“The owner / manager is extremely helpful and very customer focused. Always willing to help and I love coming here even if it's a littlemore expensive. A+++++”
8:30AM - 7PM
805 Lake St, Oak Park
Mailbox Centers
“I’ve used this store twice in the last two weeks and i couldn’t ask for more. Very friendly young men helped me, they were fast and polite. And they knew all the answers to my questions. Thank you.”
9AM - 5:30PM
3 Grant Square, Hinsdale
Mailbox Centers
“Sorry for the inconvenience, this is the manager of the UPS Store in Hinsdale. We are currently short staffed and are working to get the hours changed on google through corporate. For now hours are as follows:Monday - Friday 9AM to 5:30PMSaturday 9AM to 3PM.Thank you for being understanding, and have a great day”
8:30AM - 7PM
4 E Ogden Ave, Westmont
Mailbox Centers
“I am surprised to see this location has only 2.5 stars. Every time I stop by there is a younger guy working. He is so knowledgeable, professional and efficient. I would go out of my way to go to this location for how easy they make everything! I often have to print labels and return through specific companies like happy returns and they always know what to do.”
8:30AM - 6:30PM
7156 W 127th St, Palos Heights
Mailbox Centers
“Have used this UPS store for over 20 years. Great service. Elizabeth is an extraordinary employee. She is very knowledgeable and so cheerful and welcoming. Any business would be fortunate to have someone like her!”
“When in had to get a label printed, both ladies in the store took care of me immediately and I was out of there in 5 minutes. Very painless, very helpful place. They are very courteous. Glad to go there Roosevelt road location.”
“The stars are for our local postal carrier, Mr. Thorn, he is awesome. He's been our mailman for 2 and a 1/2 years, and we absolutely love him. He is so kind and goes above and beyond. He interacts with our children and has built a friendship with our family and the families on our block. He not only looks out for our neighborhood and neighbors, which includes safety; example suspicious cars/activities/people who don't live there, but he interacts, makes conversation, takes the time to get to know the community. Recently, he found out about a recent diagnosis with one of our children. He bought and dropped off balloons for her. It put a smile on her face. She loves balloons and she likes smiley faces. One of the balloons was a smiley face. I know this may sound cheesy but he really is the Mr. Roger's of our neighborhood. There's no gift that would ever be a good enough thank you gift for his daily kindness. I hope that he would get a raise, bonus and whatever time off that he desires! Love, the Lopez Family in North Riverside, IL.”
“This location has workers that every storefront would like to have. They are so helpful and make things go so easy every time I go. They are bilingual and some of the best workers I have encountered. Would really like to have them work for my storefront at a really good pay. Jenifeer, Noemi, Eric, and Frankie are the reason customers come back to this store. I wouldn't be shipping UPS if it wasn't for them.”
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“I absolutely love everything about this location, especially the guys that work here.Danny always, always goes above and beyond with a smile on his face! So helpful and kind!!We love Nick too!!! There's another guy too that works there, can't think of his name but he's great too!!Highly recommend this location!!”