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“Valerie is the one of the most helpful people at chase. She greets everyone when entering and assisting everyone with a smile on her face. Keep up the great customer service..”
8:30AM - 6PM
533 N Milwaukee Ave, Libertyville
Banks
“I highly recommend signing-up for the webinars that Jan and her team present. I've attended three of them and while the information presented is great, it's the questions from the attendees and the responses from Jan and her team that really make the presentation valuable as attendees ask questions I would never think of!
I have just started my journey in the home-buying process which has caused me some sleepness nights and I've considered not moving forward in the process. However, it has been great to be able to call Jan (multiple times) and she has been wonderful in answering all of my questions.”
9AM - 5PM
55 W Lake Cook Rd, Buffalo Grove
Banks
“I had a great experience here. Olivia was fantastic in helping me access my rewards and guiding me with opening up a savings account and what strategies to use with it.”
“Stacey was awesome. She is always so fast and efficient. I get in and out quickly every time as a satisfied client. Thank you for always being nothing less than great!”
10AM - 5PM
863 N Milwaukee Ave Unit 500, Vernon Hills
Banks
“Jay Montoya made the experience very pleasant and professional. I'm extremely grateful for his service and expertise to all my questions and concerns! I highly recommend everyone to go see him in person!”
9AM - 5PM
195 Milwaukee Ave, Lincolnshire
Banks
“Great customer service! I was greeted right away. I didn't look very presentable since it was hot and I was coming from a salon appointment, but the staff still treated me with respect. I would highly recommend this location. I drove 20 min to this branch due to the reviews . Everyone on staff is very knowledgeable of their products and services. I had a terrible experience at the location at Foster and Harlem so I decided to drive to this location due to the reviews. They did not disappoint. They were very customer centric.”
“Been here since 2009 and I have had the best service along with information, help with my accounts and gratifications. I’m glad to be part of Wintrust community banks.”
“The employees at Deerfield Bank & Trust are wonderful. They go out of their way to help you. I have had interactions with both Liliana and Irina and they are very knowledgeable, kind and helpful. I highly recommend this bank.”
“The teller (? Jarvana) at the drive up window went above & beyond to assist my mom with ordering a new debit card. Her help & extra time/phone call was greatly appreciated.”
“Friendly and helpful employees make my banking experiences pleasant and easy. I have had accounts here since they first opened in another location and then built this building. I highly recommend them for all your banking services, mortgage, HELOC, new and pre-owned car loans.”
“I called Barb Kubas needing a letter written and notarized. She was so very helpful got me what I needed in under an hour. This is a perfect example of why we bank with Lake Forest Bank. Excellent customer service!”
“I recently opened an account with Associated Bank and have been extremely impressed with their level of customer service and convenience. The staff is friendly and knowledgeable, making the account opening process seamless. Their online and mobile banking options are user-friendly and provide quick access to my account information. I also appreciate the variety of convenient locations and ATMs. Overall, I am very satisfied with my experience with Associated Bank and highly recommend them to anyone looking for a reliable financial institution.”
“I have made this my favorite bank now. After being with Bank of America and being affected by the COVID Pandemic i no longer had direct deposit. Jose the teller at this bank went above and beyond my expectations when I was using their coin machine ( BTY no fees being a customer already) I accidentally dropped a sentimental medialian. Jose took the initiative to open it that same day and retreats it for me. Amazing customer service and they know my name every time I come in. I get greeted by my name by Marlene.”
“I absolutely love LFB. I don't even live in Lake Forest, but my sister does and LFB is her bank so I'm a devoted customer. The personal relationships that they form with their customers is such a refreshing way to do business. Shilpa and Tom are just fantastic - they seem to know everyone who walks in and they have the same professionalism and friendly demeanor with each and every customer, every time. Also, I've been to the drive thru at the other branches when I have my dog in the car with me and they always send a dog treat out for him with my deposit slip. Such a small gesture sets LFB from the other massive banks who have to seek out government assistance because their ridiculous fees aren't enough to keep them afloat. If you are tired of being just another number at your bank and not being able to talk to a human when you call, go see Shilpa or Tom!”
“Ive been banking here for many years. Their personal banking services, and their customer services are absolutely great. Their tellers are always friendly and their personal bankers (especially Catherine and Denise) are super helpful. Their online bill pay works well for both business and consumer banking and allows transfers, etc. They always have good coffee and snacks/treats for the kids and in general it is a pleasure to stop by the bank. I've never tried to borrow money from Wintrust.”
10AM - 4PM
1 Marriott Dr, Lincolnshire
Banks
“I have been banking at BankFinancial since 1987 and I absolutely love coming to the Lincolnshire branch. All the staff is very friendly and super helpful especially Dorothy. I have been working with Dorothy for years and years and I am so lucky to be a customer of this bank and particularly of this location. Highly recommended this bank”
“Donya was so very helpful to me today! I had a big coin stash to cash in and she assisted me even though I do not have an account at Northbrook Bank. I will honestly think about going to this bank now because of the amazing level of customer service she provided. Both ladies at the front were very welcoming and helpful. I cannot thank them enough! It is so nice to go in and be helped to this degree.”
“Love the atmosphere in the bank. Everyone gets greeted with a smile and they make you feel like family. Morena has been wonderful to work with, and so have the other lovely women!Thanks for all you do!”
8:30AM - 5PM
1835 1st St, Highland Park
Banks
“One of the few banks that actually does personal banking. This bank is very service oriented. They are more than happy to help you, and don't tell you to do your transaction online like some other banks.”
“I have been doing business with Huntington Bank in Waukegan for four years. The people who work there are such a pleasure to deal with. They are always polite, personable and professional, which is why I choose to go into the bank rather than use the drive through or the ATM. The longest I have ever waited to see a teller was five minutes at most and it is typically less than two.”
8:30AM - 5PM
633 Skokie Blvd 3rd floor, Northbrook
Banks
“This is a small community bank, the northbrook location seems more tailored for the private banking arm, but they do take all customers. This bank may not be as technologically advanced as big guys, but it's a real community bank, with actual people working there, I know my banker, and get services not possible at big banks, although at times they may be a little slower. Seems like they are most focused on retail and commercial banking services, not sure they are desperate to make loans like some places, so I would elsewhere for anything than home equity lines. Overall nice to have a small old fashioned bank, in a day where it seems like most other branches dont even have personal bankers, even if their app are behind the curve of the bigger banks.”
“I bought a house recently and the process was very fast and efficient. contact sara cruz for your next morgage loan. She will guide you through the entire process.”
“Nice customer service and friendly staff. I just wish the teller behind the counter were a bit loud coz it was really hard to hear them over. Else, nice local bank. Would surely recommend.”
“I have been a customer at Libertyville Bank and Trust since they opened many years ago. I really appreciate the small-town vibe of the bank and the exceptional customer service they provide. I have recommended the bank to many friends who have had to pay fees to withdraw their own money from their banks. :)”
10AM - 4PM
630 N, Waukegan Rd, Deerfield
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“I have never dealt with a bank where the customer service is so amazing. The tellers are friendly, the receptionist is so welcoming and the personal bankers are knowledgeable and understanding! I have dealt with many banks in the past but nobody can compare to the Lake Forest main bank! I will do as much business with LF bank as possible. Thank you for keeping the personal touch.”