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“Roy was knowledgeable, helpful, and great to work with. We hit it off right away! I’ll definitely be back and will recommend Grand to my friends. Install crew was awesome also!”
“It’s good when you can sit down with someone and they genuinely want to help and Sebastian did just that and answered my son questions when he called to follow up on my order because I’m on his plan. Thank you for getting me set up.”
“Many thanks to Jeanette, who helped me solve my problem. Her work day was already over, but she stayed and completed the activation of my lines. She helped to save my old number. A very nice and kind girl. I recommend this store.”
“The last couple weeks have been really hard for me, I walked into EZ Pawn with a chip on my shoulder. Let's just say that chip is no longer there... all because I met Amber. She is a breath of fresh air! She was attentive, straight to the point and HONEST. The world needs more people like her. She doesn't sugar coat anything and gives it to you like it is... Thank you Amber's for brightening my day!! She deserves a raise!
Ohh yea one more thing... anyone that has anything bad to say about her really needs to take a good long look in the mirror!! Don't get mad she gave it you the same way you gave it to her!”
“Staff here are friendly and helpful and go out of their way to make sure your purchase is what you want. If there are problems with an item they make good on it. Delivery men are great Diessa Jessica and Geisel are fantastic! Highly recommend this store”
“Grand Appliance was great service from start to finish! Robert was an awesome salesman and Jose who delivered and set up our new refrigerator was very knowledgeable, and all at a great price!”
“I recommend this store 100%. The girls there are very kind and very patient. I recommend going to this store in particular to go and get good service from the workers.”
“I went here to buy a Shure SM57, XLR cable, and a stand. The owner was very friendly, knowledgeable, and helpful! Sent me on my way with everything I needed at a great price! Now I know where to shop for all my recording needs.”
10AM - 8PM
3900 Fountain Square Pl, Waukegan
Electronics
“I visited the shop today with a moisture-damaged phone and was unsure what to do. The man in the store did an initial check on my phone and gave me multiple options from full repair, partial repair, and a replacement phone that I got to test in store right away. He was open about the costs of each and did not intimidate me in making a decision. The respect and honesty made an impression on me and I will definitely return with any electronic repairs I will have in the future.”
11AM - 6PM
141 Skokie Blvd, Northbrook
Electronics
“I had a problem with my account . Went to the T-Mobile store in Northbrook IL on Skokie Blvd . I am writing to tell you how helpful Anthony V the store manager was . He listened to my problem and took care of it . He was polite , attentive and made me feel he cared about me and my problem .
He was knowledgeable and got my problem taken care of . It’s because of employees like Anthony that I will continue to use T-Mobile for my cell phone service .
He is a valuable employee !”
“I want to express special thanks to Alison for taking her time resolving my phone problems and educating me with phone operations as well. Appreciate for work that get done well.”
“It's a bit of a mess in this Super Target (recovering from Black Friday I guess). I could not find any holiday tablecloths. A Target team member directed me to the area and I later found a few vinyl ones in the Magnolia section but they were too small. The store is pretty quiet now and I found the ginormous candy bars for my white elephant exchange! Lots of candy, feathery friends, so many gingerbread houses (even a Target one - how meta!), and plenty of ornaments, etc.”
“My husband and I came here after the holidays looking for storage for our Christmas gifts. We found an underbed storage container that will fit our needs. We were able to get in and out quickly. I highly recommend Target, especially going at night when it's not as crowded.”
10AM - 7PM
6525 Grand Ave, Gurnee
Electronics
“I was looking for a new 4TB HDD, and the main staff member helping me did his best, along with his colleagues, to ensure I got the right product. They even assisted in checking if we could price match with Amazon, but we already had the lowest price at $104.00. - Coach”
“Nice electronics store. I try and stay out because i always find stuff i wanna buy when i do go in and I really shouldn't. Sales staff is very nice. My only beef is that last time I went in for an Apple Watch they hard sold me on a best buy card I didn't really want or need. Oh well. If I am in the market for electronics that I can't order online and wouldn't have delivered, this is my go too. As infrequently as possible for the sake of my budget. I will also never ever go around Christmas, as the day after Christmas and the black Thursday/Friday/Monday whatever, is insane.”
“I'm happy to say that with today's visit I reclaimed the Dukedom of Target, Highland Park. You may now address me as Your Grace. I surveyed every corner of my duchy, and I must say, it was in fine form today. I particularly liked how the Easter confections and bakery items were prominent and upfront. The coolers and freezer cases were well-stocked. I found the Royal Beverage, thee Diet Coke, in its usual place. I also perused thee Easter Squishmallows down yonder thoroughfare and marveled at the marvelous selection of Messrs Hershey, Ferrero, Ghirardelli and Reese. Hear Hear! Actually, there there! My loyal retainers, thee Target employees, were resplendent in their red livery. They did a fine and efficient job of scanning my merch. In the event my title is stripped from me before my next check-in, I bid you farewell. Karyn M, Dukedom of Target, in thee suburb of Highland Park, Lake County”
8AM - 10PM
6601 Grand Ave, Gurnee
Electronics
“Very nice employee helped me today, her name was Heather. She looked up a price on a book for me and helped me save some money .
She is truly the best and I really appreciated her doing that for me. A+++”
“We got there and the moment we entered we were greeted and asked if we needed any help, we were planning to switch so we asked what offers they had. We picked out our 2 iPhones and Samsung and they were activated quickly activated. Citlali answered any questions we had and assured us that the cricket wireless service was great and reliable. I would definitely be coming back, and I will definitely be recommending to family and friends”
8AM - 10PM
975 Rockland Rd, Lake Bluff
Electronics
“I love how well stocked this location can be versus other, it’s close to the house, as well (swim tops/bottoms- hit or miss, today a miss).
They are short staffed-
Checking out, was a negative turned positive- It was unfortunate, I was in line 7, and “Faith” was unwilling to assist us, pushing us to the back for this really long self check out. Gwen was able to assist us next. She had a professional, willingness to assist, and built rapport with us, through explaining our negative experience. She put a smile on our faces leaving, she and the curly head pharmacist are the reason, this review isn’t a 1…”
“I came to buy a phone and Ana helped me, best customer service I have ever had! I'm sooooo happy with my purchase. Not to mention that she helped me recover all my contacts and pictures. I could not be any more happier. I 100% recommended coming to this location all the workers here have great attitude and now what they are doing. I will forever stick to this company”
“The team went out of their way to provide excellent service in a timely manner and this is the TMobile store to go to in this area.Both the service rep and even the store manager who went way above and beyond.”
“Waited 20 minutes just to be told to call a number. No effort of providing information aside from just the phone number. Ozzie literally said he doesn't know anything. Complete waste of company resources to have a brick and mortar store if its sole purpose is to just call a number.”
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“Stopped in for a coffee on my way to Milwaukee. Very easy on and off the interstate. They do offer truck parking but very rare to get a spot I’m sure during the week. I’m wanted to go in to the actual service plaza but I didn’t have time. The store was cleanish very busy. The guy working at cashout was very nice.”