“I was here 1/10/2026 picking up food I ordered online, and I decided to check the store. Shout out to Nathaniel for going above and beyond with his kindness and hard work. I was looking for something and I was walking around at first, but I decided to ask. Nathaniel was the one that look for the item and was able to find one for me. All the staffs I met were helpful and kind. Thank you, guys
Thank you very much!”
“I highly recommend Vernon Hills T-Mobile. I could not get my google assistant to work. Something I've never had a problem doing. I came in frustrated and was helped by a young lady named Jennifer. The problem stumped her at first as well. But she diligently and patiently went through all the troubling shooting steps and then some to help me. I am a combat Veteran and try to stay away from stress. The ability to use the assistant when i'm driving and concentrate on the road is very important to me. The assistant helps me and relieves alot of driving stress. Thank you Jennifer, for your patience, your experience, and your great personality.
Semper Fi
Vail Smith
USMC”
“Man I was going thru it yesterday with my phone and my boy Oscar Galeas was real cool and able to help me sign up to a new plan and a brand new phone with no hassle at all. Much appreciated!”
“AJ helped my husband and me with the purchase of a washer, dryer, and refrigerator at the Vernon Hills Best Buy, and I wanted to recognize him for the excellent service he provided.
He was knowledgeable, patient, and made the entire process easy. There was no sales pressure—just honest answers and helpful guidance. It's refreshing to see a young person who takes pride in their work and knows their products so well.
Thank you, AJ, for making what could have been a stressful purchase a really positive experience. I hope your manager knows what an asset you are to the team.”