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“From the first time I walked in they were extremely accommodating. They answered all of my questions (of which there were many) and helped me set up my account. I've been back to the branch a couple more times and they are always eager to help and have a great attitude.”
“Went here to get cash out for the first time last week, and they had 2 drive-up ATMs open and I believe 1 teller window opened around 5:15PM (don't quote me on that), and the drive-up ATM I went to had cash available for withdrawal. Overall great experience, except the intersections attached to the parking lot-area are a complete fiasco - but not a big deal at all, will be back.”
“Jim and the team at this branch are incredible. They have helped me numerous times with all sorts of requests. If you are looking to actually have a relationship with you banker, this is the place.”
“I had a great experience working with Hema Bharucha at Bank of America. She was very attentive, patient, and truly took the time to understand my situation. Hema explained everything clearly, gave me helpful advice, and guided me through the process of opening a new account.
I really appreciate how much she did for me — she made everything easy and comfortable. It’s rare to meet someone so professional and genuinely caring. Thank you, Hema, for your excellent service!”
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“Had an outstanding experience with Joti, after a horrible time with a gentleman working at the Rolling Meadows branch. She is extremely friendly, knowledgeable, and provides great customer service. Highly recommended!!!!!”