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“I had a great experience with Brian Crary, who helped me with my finances. He was patient in answering all my questions and very thorough throughout the process. He took the time to walk me through each accounts in detail. I highly recommend him. Thanks, Brian!”
“I was here because BG chase was awful, martha was specifically unhelpful.
At Lake Zurich Barbara was extremely kind and was truly concerned about the issues we were going through. Laura was also really kind and helpful.”
“I have been a customer for a few years and i must say the staff has always been friendly or at least seemed to be. This last time i was in there was a new girl working, i think she said she has only been there for a week or so and i can't say enough about her customer service skills. She greeted me with a very genuine smile, was very friendly yet efficient and really made my banking pleasurable which i know is very hard to do since normally it is all bussiness. She did not have a name tag but i think she said her name was Anka. Really great addition!!!”
“I highly recommend Senior Banker, Sonia Irizarry Rodriguez of the PNC Lake Zurich branch. I came in to open an Estate account after my Mom's passing and Sonia walked me through the entire process with patience and clarity and continues to help me as I deal with probate court. She is knowledgeable, transparent, and genuinely cares about finding the best financial solution for PNC clients. I recommend Sonia and PNC Bank without reservation.”
“I had a great experience working with Hema Bharucha at Bank of America. She was very attentive, patient, and truly took the time to understand my situation. Hema explained everything clearly, gave me helpful advice, and guided me through the process of opening a new account.
I really appreciate how much she did for me — she made everything easy and comfortable. It’s rare to meet someone so professional and genuinely caring. Thank you, Hema, for your excellent service!”
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“Had an outstanding experience with Joti, after a horrible time with a gentleman working at the Rolling Meadows branch. She is extremely friendly, knowledgeable, and provides great customer service. Highly recommended!!!!!”