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“I'm a long-time member who more recently visits the Barrington branch. Lori and the staff greet you with a smile, are polite, and are very helpful answering any questions I have might have. There's something to be said for in person banking. Great job!”
7AM - 7PM
218 W Main St, Dundee
Banks
“Pamela Miehle was great, she did everything in her power to work out any obstacles we came across. The process was quick but still very careful to make sure everything was understood. I recommend Pamela and First American Bank to everyone.”
“My experience at the bank was absolutely wonderful. Both staff members I worked with were thoughtful, kind, and very helpful. I am very satisfied with the service here.”
“Eddie has been our banker since we started our business earlier this year. He’s been an amazing part of our team! He’s very responsive and has helped us reach out to the people we’ve needed to get things done for our business. If you need a banker, he’s your guy! Thanks Eddie!”
“Saya was a great help to me opening my checking and savings account, her customer service skills are wonderful always smiling and answering any questions i had thanks again Saya your the best Go open up an account ask for Saya!”
“Worked with Iwona Horn on accessing my mother's accounts after her death. Iwona was wonderful - compassionate, responsive, helpful, professional - couldn't ask for more. Thank you, Iwona!”
“For once, an honest and caring bank to do business with. I didn't have anything but good experiences at Wintrust. I suggest switching over to them instead of BMO and Chase. Because for once, they're an example of how a bank should treat its customers.”
“Carl Oguamanam is great to work with! He has a highly professional team and closing loans together is a breeze! I look forward to many more opportunities to work together. Thanks, Carl!”
“When I lived in Mundelein this was my preferred bank. It was a bummer when I had to go to the bank on Maple, but it was only because this bank didn't have the printer to give me a new debit card. I assume because they're a smaller establishment? The employees were always very kind to me and my children (if they tagged along). Complementary coffee, water, and candy was sometimes available if there was a wait for a banker. If I ever did have an issue they were very apologetic and worked hard to resolve my problem. I know most are quick to leave negative reviews, but after moving away I miss this bank. I now frequent a Wintrust near my new residence and it can't hold a candle to this branch.”
“Every staff member was attentive, welcoming and outgoing upon entering…and that’s so refreshing and quite the opposite of most “big banks” these days. It’s easy to see and feel that customers matter here and that the staff genuinely enjoys the work they do. Kylie was very personable and thorough throughout my visit, and the overall positive energy and vibe in the bank was evident immediately. Highly recommend this bank.”
“Wow - very impressed with their customer service at this location! The bank teller was very helpful, warm and attentive. This location and Gurnee are always wonderful. Steer clear from the branch in Libertyville! A complete nightmare there!!On a brighter note, this location deserves 5 stars and more. The bank teller went above and beyond leaving very pleased with my banking experience.”
“From the first time I walked in they were extremely accommodating. They answered all of my questions (of which there were many) and helped me set up my account. I've been back to the branch a couple more times and they are always eager to help and have a great attitude.”
“I reached out to the customer service via email about a simple log in issue and I received a phone call within 5 minutes of emailing. The person who reached out couldn't have been any more helpful and my situation was resolved in minutes. I am very appreciative to find customer service like this. Thank you.”
“Cheryl Miller at the bank is top notch to work with. She is a great listener, offers top notch service and has a very pleasant demeanor. I highly recommend working with her at this bank!”
“We moved our accounts to Hawthorne Wood Community Bank 3 months ago from a credit union we were with for 30 years. I am so happy we did, we love Rosey and her team! The service is wonderful. Everyone in the branch looks happy. It feels welcoming at a time when when so many businesses are moving away from that personal touch, they are running towards this! Love it!”
“What attracted me to this bank was the friendly staff. While some of my favorites may have changed over the years, one constant is that the staff remains very knowledgeable and pleasant. Presently, my new favorite is Cheryl Miller at the HE Community Bank on Palatine Rd. Great job Cheryl!”
“This group of people are amazing! Fun and Real as it gets! They are always more than their job title! I love seeing their faces and will only go to this affiliate !”
“Lilya was a huge help and very knowledgeable in the banking products offered by selfreliance. She knows what she is doing, she is passionate about it, and pays attention to the details.I love coming to this branch because I am always treated well, always greeted warmly and always helped by friendly people.I highly recommend this branch, and think it's the best out of all branch.”
“I've been a First American customer since 1988. For the past few years, I have worked with the fine people at the Lake Zurich branch. They are wonderful, customer-oriented employees that go above and beyond to meet all of your banking needs. I would definitely recommend this branch for all your banking needs.”
“I really like this Bank and all the people that work in it. They are very efficient and friendly. My biggest gripe is that at the drive-in window they don't make the far left window for business transactions. Somebody simply depositing a check should use any other lane. I typically have large Bank envelopes filled with deposits for my business. And I sit in line and wait for Joe average when there are other lanes open and available that I simply cannot use. This is an inconvenience to another wise great bank to do business with.”
“Only experience I have is a boat loan with no problem. Had a question/issue and Amy H from the bank was all over it and extremely nice. Very good experience based on her response, knowledge, timeliness, and great personality. Thank you for the help!”
“Nimisha is the best! Professional, reliable, patient, and offers a quick turnaround whenever I have a request. I go to her every time because she is more helpful than so many other bankers that I have worked with in the past.”
“I visited the Cary branch where Jacob informed me about a couple of promos.With his help, I immediately made some changes to take advantage of them. Jacob was very professional and helpful!”
“Wife and i started using CCU during the pandemic and have had no issues, always wonderful service with knowledgable associates. Ricky Bueno was awesome in helping my wife and i with a secured credit card application. Awesome service and outstanding employees.”
“This BMO branch delivers flawless service every time I visit. Kevin processed my request effortlessly.
The lobby has plenty of room with a welcoming interior.
Highly recommend!”
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“I refinanced 2 houses this year through Robert Jones and had an excellent experience. Communication was great and completely transparent. Rob is a creative loan officer that offered me several options until we found one that met my needs for the properties. The first place I would go if I need to finance a loan again.”