9AM - 5PM
60 E Main St, Cary“I have been going to this bank since it opened. They're extremely nice and customer service oriented. It's a really friendly neighborhood feel when you go in there and the same people have been in there for a very long time and they know who you are when you walk in.”
“I have had an account there since it opened there..Ive had no fees..so I'm not sure what the other reviewers are talking about! All the ladies are super sweet & helpful!”
9AM - 5PM
455 W Northwest Hwy, Barrington“Susan Kalendr and all staff are very helpful, always friendly and they assist right away. Can not ask for a better financial institution. Rates are great. My daughter finished college and Partnership became her source for all her needs as well.”
7AM - 7PM
218 W Main St, Dundee“Pamela Miehle walked me through the entire process, constantly staying in touch with updates and guidance. I was ignorant of how much was involved in this process but with such great support and reassurance everything came together perfectly and painlessly because of all of the people involved.Thank you so very much.”
“i banked here for years and they treat you just like family. i became friends with them and we talked far more than just banking. i was so blessed to have margaret train as my banker-she was one of the nicest people I've ever met. I don't know if she still works here. You'll love this bank”
“What attracted me to this bank was the friendly staff. While some of my favorites may have changed over the years, one constant is that the staff remains very knowledgeable and pleasant. Presently, my new favorite is Cheryl Miller at the HE Community Bank on Palatine Rd. Great job Cheryl!”
“Wow - very impressed with their customer service at this location! The bank teller was very helpful, warm and attentive. This location and Gurnee are always wonderful. Steer clear from the branch in Libertyville! A complete nightmare there!!On a brighter note, this location deserves 5 stars and more. The bank teller went above and beyond leaving very pleased with my banking experience.”
8:30AM - 4:30PM
One W Northwest Hwy, Palatine“I have worked with Brian Klingenberg for my marketing business as well as personally. He is great to work with, quick to respond and very knowledgeable. I was able to make hard business decisions with his guidance and will refer anyone to him in the future.”
8:30AM - 5PM
201 S Hough St, Barrington“Jennifer was fantastic and made the process for us, as first time homebuyers, so easy and simple. She was friendly, efficient, available and explained everything in a straightforward and easy to understand way throughout the process. Our experience was truly so easygoing! We will - and already have - recommend her to friends!”
9AM - 5PM
218 W Main St, Dundee“The customer service rep I spoke with was friendly, patient, helpful and thorough. He also gave me additional info that I had forgotten to request. All customer service should be like this. I would definitely recommend First American in Buffalo grove to friends and family.”
“Carl Oguamanam is great to work with! He has a highly professional team and closing loans together is a breeze! I look forward to many more opportunities to work together. Thanks, Carl!”
“Very highly recommended bank, especially Palatine branch. Oksana provided great customer service. She was very helpful, understanding, and professional. I greatly appreciate all the help that she provided. I also communicate with Lilya a lot. She is always happy to assist me with all my questions and needs. Generally speaking, Selfreliance has great credit cards and mortgage rates. They have multiple locations all over Chicago and US. They extend their services every year, adding more and more new options for their customers.”
“When I lived in Mundelein this was my preferred bank. It was a bummer when I had to go to the bank on Maple, but it was only because this bank didn't have the printer to give me a new debit card. I assume because they're a smaller establishment? The employees were always very kind to me and my children (if they tagged along). Complementary coffee, water, and candy was sometimes available if there was a wait for a banker. If I ever did have an issue they were very apologetic and worked hard to resolve my problem. I know most are quick to leave negative reviews, but after moving away I miss this bank. I now frequent a Wintrust near my new residence and it can't hold a candle to this branch.”
“My Debit Card had been hacked by a very bad person (vbp) and the SBOTL Fraud Security Group put a Hold on my account. So I stopped by the Center Street Office on my way to the Vet with my Puppy, and Allison, one of the Many Wonderful Women who works there, took care of Everything, and on the way back from the Vet, I picked up my new Card and EVERYTHING on my Account was Safe, Secure and, as Usual with SBOTL, taken care of Extremely Professionally!”
“Dan Pagano is a top notch LO! It's always a pleasure working with Dan and his team. I strongly recommend giving Dan a call for your next real estate transaction!!!”
“I've been a First American customer for over 30 years, and I continue to be amazed by their excellent customer service. I need to give a special shout out to Kathy Murray who works at the Round Lake Beach branch. She went above and beyond to help me right before the 4th of July holiday. Her efforts for me were a fine example of what customer service is all about.Thanks again, Kathy.”
“Tom Plonowski and the entire staff at the Wauconda, il branch did an outstanding job, they were efficient, well trained and actually answer phones LIVE everytime with care and follow up. In addition they by far had the best savings rates, highly recommend as true customer service is so hard to find, but so appreciated! Thanks again, Mike from ING is good apparel.”
“I really like this Bank and all the people that work in it. They are very efficient and friendly. My biggest gripe is that at the drive-in window they don't make the far left window for business transactions. Somebody simply depositing a check should use any other lane. I typically have large Bank envelopes filled with deposits for my business. And I sit in line and wait for Joe average when there are other lanes open and available that I simply cannot use. This is an inconvenience to another wise great bank to do business with.”
9AM - 5PM
3266 Kirchoff Rd, Rolling Meadows“I went to the Rolling Meadows Branch, looking for help to transfer money from my Share Credit Union account to a local bank. The branch manager, Iwona, helped me. She educated me on steps to take and gave a recommendation. The situation was resolved. All went well. I enjoyed spending time with Iwona. Super personality, caring, knowledgeable! Thank you, Mary Meyerhof”
“I've been a First American customer since 1988. For the past few years, I have worked with the fine people at the Lake Zurich branch. They are wonderful, customer-oriented employees that go above and beyond to meet all of your banking needs. I would definitely recommend this branch for all your banking needs.”
“I've had the best banking experience with CCU over the past few years. When my account was targeted with fraudulent checks last year, I was promptly refunded and their team helped me quickly update my account information. Their customer service is excellent and their office is modern. I have never felt uncomfortable here!”
“I had a fantastic experience with Mario who assisted me with all of my banking needs over the phone. He was professional, courteous and extremely helpful. I even had to call him back a second time and he didn't hesitate to help me again. He genuinely made me feel like a valued customer. I will definitely continue to bank at this location in the future.”
8AM - 5PM
800 IL-83, Mundelein“I used to bank at the local xxxxxxxxxxxx Bank and Trust but was unhappy with the service so I switched to Northside Community Bank. They are amazing. Opened my account and was given personal service by their AVP. She even called a few days later to see if we were satisfied with the service. When does that happen with other banks?!?!?! Truly amazing. I am soooo glad I changed banks.”
9AM - 5PM
685 IL-83, Mundelein“I had a great experience here, the teller Ang, was really helpful and very polite.. and able to get everything done I needed. No pushy sales pitches or aggressive spending tips. It's busy Sat. Morning, so plan accordingly!”
9AM - 5:30PM
525 Newport Ct, Island Lake“Great staff, attentive! Nicole recently helped me with a really stressful issue; I made a mobile deposit to my account that had an invalid hold on it and the money wasn't available.. She helped contact the correct people and always kept in touch until it got resolved. Last year, Terry reached out to me after I moved into”
“Great friendly staff(Tamara/Amy) that know what they're doing with a smile on their faces. Not fake ones either, like Chase. Easy parking, smaller personal bank, convenient”
“I refinanced 2 houses this year through Robert Jones and had an excellent experience. Communication was great and completely transparent. Rob is a creative loan officer that offered me several options until we found one that met my needs for the properties. The first place I would go if I need to finance a loan again.”