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“Great friendly staff(Tamara/Amy) that know what they're doing with a smile on their faces. Not fake ones either, like Chase. Easy parking, smaller personal bank, convenient”
“I have had a few loans with Metro Federal Credit Union. They have always been exceedingly easy to work with and provide great rates. I do want to not that Alfonzo is an all-star! He was able to work quickly on a loan I needed and was amazingly responsive to my questions and always had a great and informative answer that led me in the right direction.”
9AM - 5PM
55 W Lake Cook Rd, Buffalo Grove
Banks
“Excellent service from Ms. Olivia Romo! The account opening and credit card application process was handled professionally and efficiently. She was courteous, knowledgeable, and always available to answer my questions. The experience was seamless from start to finish. Thank you for your outstanding customer service and dedication to helping clients.”
“Our experience with Alison at Barrington Bank was outstanding! Alison spent several hours with us over a couple of days helping us to open new accounts. She was competent, thorough, and extremely pleasant to work with. We are very happy to be at Barrington Bank and look forward to a long lasting relationship.”
“I'm a long-time member who more recently visits the Barrington branch. Lori and the staff greet you with a smile, are polite, and are very helpful answering any questions I have might have. There's something to be said for in person banking. Great job!”
“Palatine Bank exemplifies customer service! For years I wanted to change my 3 different accounts from the very inept bank I was with for over 30 years, to Palatine Bank, but kept putting it off because I thought it woild take hours! Chris Turner of Palatine Bank took care of each aspect of my different accounts and she did it so easily and quickly! Palatine Bank can do everything at their location! I don't have to wait hours, or many days like I did with my old bank! I cannot recommend Palatine Bank more highly!!”
“Michael Kasper was very helpful in helping me set up my new business account. He was clear in explaining all the details and patient with all my questions. I enthusiasticly recommend Barrington Bank and Trust.”
“My family and I have been going to this bank for many years. Everyone at this bank are always kind, thoughtful, and helpful and is willing to help you out with what you need.”
“Good afternoon. I wanted to relay just how wonderful all the employees are and have been since I opened up my Wintrust account several years ago. Jordan has been one of my tellers inside for several years and he is always so pleasant and remembers me, and what I like. Vic, she's been here, I think less than a year, and she is always so warm and welcoming, and she remembers me too, as Jordan trained her very well! Purva, has assisted me a few times, when needed and she is always welcoming every customer in with a hello, how are you today, when we walk into the bank and is a delight to get assistance with! Jhovanna, is there a lot and she is so terrific at everything and she does everything to, from being a banker to helping to be a teller when they get busy! Finally, the wonderful VP of the branch, Angela, she has been here to, since I opened my account and Angela has always been so very dedicated to her customers and a great leader for the banks staff. She sure deserved the promotion to VP. Thank you all and I hope my message will be shared as employee recognition is vital in employee's knowing and feeling appreciated!
Best, Keith Nathan.
Written, September 23, 2025.”
“Came in last minute, and Jay accommodated me. He helped me open a checking and savings account, was very kind, knowledgeable and overall made me feel great for joining the credit union, I think the guy deserves a raise honestly.”
“My experience at the bank was absolutely wonderful. Both staff members I worked with were thoughtful, kind, and very helpful. I am very satisfied with the service here.”
9AM - 5PM
195 Milwaukee Ave, Lincolnshire
Banks
“Very professional and efficient service every time I visit. The staff is friendly, helpful, and always makes the process smooth and stress-free. I really appreciate the level of customer care here. Highly recommend this Bank of America location!”
“Great business place! Easy and fast service. Amar was my bank teller and he made it a convenient and safe transaction for me. Would definitely recommend him! Will be coming back to this branch.”
“Worked with Iwona Horn on accessing my mother's accounts after her death. Iwona was wonderful - compassionate, responsive, helpful, professional - couldn't ask for more. Thank you, Iwona!”
“Had an outstanding experience with Joti, after a horrible time with a gentleman working at the Rolling Meadows branch. She is extremely friendly, knowledgeable, and provides great customer service. Highly recommended!!!!!”
“For once, an honest and caring bank to do business with. I didn't have anything but good experiences at Wintrust. I suggest switching over to them instead of BMO and Chase. Because for once, they're an example of how a bank should treat its customers.”
“I had a great experience with Brian Crary, who helped me with my finances. He was patient in answering all my questions and very thorough throughout the process. He took the time to walk me through each accounts in detail. I highly recommend him. Thanks, Brian!”
“Came into the Mundelein branch with a stack of Savings Bonds. Met Luis E. and he handled all of them promptly with a smile and a thank you! Appreciate the great service-”
“I’d like to express my heartfelt gratitude to Maryna for her professionalism and kindness. She helped us with incredible speed, guiding us through all the documents, opening the account, and preparing everything we needed. It was easy, clear, and unbelievably fast. Thanks to her efficiency, we secured a loan for our purchase within just two days!!”
“Barb and Emma were fantastic. The customer service that they gave to my Clint’s and me during my real estate closing was above our expectations.
Thank you for hiring such great employees.
I will definitely recommend this branch when possible.”
8:30AM - 4:30PM
One W Northwest Hwy, Palatine
Banks
“This is a great local bank for small business. Roy and Dorothy are very responsive and helpful with anything I have ever needed. I’m a happy customer.”
“When I lived in Mundelein this was my preferred bank. It was a bummer when I had to go to the bank on Maple, but it was only because this bank didn't have the printer to give me a new debit card. I assume because they're a smaller establishment? The employees were always very kind to me and my children (if they tagged along). Complementary coffee, water, and candy was sometimes available if there was a wait for a banker. If I ever did have an issue they were very apologetic and worked hard to resolve my problem. I know most are quick to leave negative reviews, but after moving away I miss this bank. I now frequent a Wintrust near my new residence and it can't hold a candle to this branch.”
“Ive been banking here for many years. Their personal banking services, and their customer services are absolutely great. Their tellers are always friendly and their personal bankers (especially Catherine and Denise) are super helpful. Their online bill pay works well for both business and consumer banking and allows transfers, etc. They always have good coffee and snacks/treats for the kids and in general it is a pleasure to stop by the bank. I've never tried to borrow money from Wintrust.”
“I had an excellent experience thanks to Tatiana and Dorothy. Both were professional, knowledgeable, and genuinely committed to providing outstanding customer service. They took the time to answer all of my questions, made the process smooth and stress free, and ensured everything was handled efficiently. Thank you!”
8:00 AM - 6:00 PM
1250 Village Dr, Arlington Heights
Banks
8:30AM - 6PM
201 S Hough St, Barrington
Banks
9AM - 5PM
1375 W Palatine Rd, Hoffman Estates
Banks
“I love this location -Hoffman Estates!
It’s clean and a cheerful vibe.
The teller supervisor Susie has been excellent and always recognizes me !!
Yasmine is a delight- helping me with banking tech on my phone!”
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“Beena at the Hawthorn Woods location is very nice & helpful, everyone we have talked to there is the same. Manager is personable & the place is inviting.”