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“The team here is incredible and on point! Words cannot describe how thankful I was to have their customer service and willingness to go above and beyond to get our company order out in such a short of time! Thank you both very much last night (11.7.24)! ?”
“Can’t say enough good things about this place. Mac was awesome, so friendly and ready with tasty beverages throughout the day. Plenty of space, quiet, and fantastic prices. My wife and I worked there all day long to give my parents and the grandkids some time together. We will absolutely return without any hesitation!”
“This store is hands down top notch!!! I pick up print jobs multiple times a week for our clinic. Tasha is so friendly and helpful and my orders are always ready right away. She also helped me straighten out some billing issues with our account. I would recommend their team for any of your office needs.”
“Quick response to call to put in a new mailbox. Island Lake is changing the requirements of height of mailboxes. Removed old mailbox and installed a new one. Great work and would recommend.”
“I love this place because they always help and even print and attach labels. Employees always try to help and assist in every matter. They are always kind and respectful! Thank you guys!!!”
“I can’t say enough good things about this UPS Store! Every time I visit, I’m impressed by the exceptional level of service they provide. The staff is not only knowledgeable and efficient but also incredibly polite and approachable. They truly go above and beyond to make sure every customer feels valued.
I recently needed help with packing a fragile item for shipping, and they handled it with utmost care. They used high-quality materials and ensured my package was secure. The item arrived at its destination in perfect condition, which speaks volumes about their attention to detail.
The store is always clean, well-maintained, and organized, making it easy to find any supplies you might need. Whether it’s shipping, printing, or just needing guidance on the best options for your needs, the team here delivers with professionalism and a smile. It’s rare to find such a seamless combination of efficiency and friendliness these days.
I’m happy to recommend this location to anyone who values excellent service. A huge thank you to the team for consistently exceeding expectations!”
“The two guys in there working are some really cool guys awesome to deal with That's how it should be when you go to a UPS location and they take care of you I would highly recommend the store at 21720 West Long Grove road two guys in there are awesome and I think they deserve a raise and I don't even know these guys is my first time in there thank you very much”
“The staff and service at this UPS store in Buffalo Grove is consistently top notch. If you’re ever in need for a speedy drop off, or assistance w packaging, I highly recommend this UPS location.”
“Good service helpful helped me pack my Amazon returns but made me pay a few bucks for packaging when it’s supposed to be free Amazon states no box required just a QR code which I had so idk maybe the employee was new but he was still professional and nice and helped me out but think he didn’t fully understand how the Amazon returns work guessing he’s new”
“Outstanding and prompt notary service! Nancy was not only professional but also incredibly friendly and kind. I truly appreciate her excellent assistance and highly recommend her.”
8:30AM - 4PM
872 S Milwaukee Ave, Libertyville
Mailbox Centers
“We’re doing lots of remodeling which results in lots of product returns. This UPS store is so helpful knowledgeable and friendly. They relieve a lot of stress for me.”
“These guys were incredibly knowledgeable and helpful in printing a mosaic photo poster and mounting it on foam board. It was fast, easy, and very economical. I didn’t even know UPS had printing services, and it’s clear this store is THE place to get it done!”
“Got my passport renewal done here!!! Very frustrated and worried about security until I came here and worked with Natalie. Fast, reasonable and a pleasure to work with!”
9AM - 4:30PM
738 E Dundee Rd, Palatine
Mailbox Centers
“THIS IS BY FAR THE MOST 'PROFICIENT', EFFICIENT AND PROFESSIONALLY BASED UPS LOCATION IN ALL OF ILLINOIS!!! THE STAFF & DRIVERS HANDLE ALL PARCELS WITH THE UTMOST CARE AND THEY DELIVER PACKAGES EXPEDITIOUSLY...! OUR BLDG. IS A SENIOR FACILITY AND DRIVERS' DELIVERIES ARE LEFT AT THE RESIDENTS' DOORSTEP!!! WHAT AN ASSET TO OUR COMMUNITY...ACCALADES, MY FRIEND/S! PLBENDA”
“I was bringing 17 pounds of papers to shred in my annual clean-out. As soon as I brought one bag in, the man behind the counter saw me with a cane and told me he would go get the other one. Then he assured me that the next time I might have something in my car difficult for me to handle, to just come in the store and ask for someone to get it out of my car. THAT'S customer service!”
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“My wife and I wanted to express our appreciation for this store and James for helping us out and printing our son’s birthday invitations with short notice. Thanks for the help man!”