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“Lovely staff always. I accidentally dropped off a package in the 24hr drop box with the wrong label on it. Oh no! I came in when the post office opened to hopefully correct my error. The staff member (I forgot her name) was kind enough to go through all the packages to find mine. There were a lot... I had shipped four separate items, and she got them all for me. I found the one with the wrong label, and was able to put the correct label on it. Then shipped it off! This was totally my mistake. So I greatly appreciate all the help I received. Thank you!”
“Shout out to Shion (sp?) At FRG post office. This morning she appeared to be a one-man-show and totally handled it like a champ. A very unpleasant patron was in front of me and giving her a hard time. She kept her cool and was professional. Hard to work with the public but she does great!”
“Anna (Wauconda IL) is a knowledgeable, friendly and quick behind the counter worker - I am delighted to be able to ship packages through her as she never disappoints!”
“Laura is a lifesaver. Thanks for helping me track down my package. I told the Mail guy to give you a hug and/or a thank you from me. I wish there were more people like you.”
“Veronica was absolutely amazing. She not only went above and beyond to help us out, she caught several mistakes in our passport application that we were able to fix before it went out. Thank you!
Post office itself was clean and quiet. Loved it.”
“I was at this branch today to change my address and redirect all my mail to a new address. Very responsive employee. He helped, advised, explained everything, since this was my first time dealing with this, I was satisfied ??”
“Our mailman name is Pat. I never saw someone as energetic as Pat. We get our mail between 11:00 and noon. He’s friendly but does not stop to talk. When he’s not delivering mail we know there is a substitute. We get the mail later in the afternoon”
8:30AM - 2:30PM
440 W Colfax St, Palatine
Post Offices
“All the people that work here are extremely knowledgeable, friendly & helpful to those people that may require a little more help & understanding in how things work. So thank you Octavia & the mail man that works my route!!”
8:30AM - 3PM
255 N Buffalo Grove Rd, Buffalo Grove
Post Offices
“I was at the Buffalo Grove post office this morning to do various Postal Service activities. I was helped by a woman by the name of Shanice.
Shanice was wonderful. Very helpful. Explained in detail the steps in the process for the changes I made. Very articulate and professional.
I highly recommend Shanice for anyone who needs assistance with postal services.
Thank you Shanice!”
“Great employees here! I’ve shipped several items over the last few months through this location and the service is always top notch. Employees are informative, which helped me save money on shipping options. I will definitely continue to use their services :)”
8:30AM - 4:30PM
1515 S Grove Ave, Barrington
Post Offices
“Surprised by the negative reviews in general on this location. My team and I ship out thousands of ground and priority packages a week. Every other week we bring a bath of a few hundred here. We have never had a single package not get scanned or go missing. This location does their job and does it EXCEPTIONALLY. Name the location and I have a complaint about a staff members attitude or lack of accountability when packages disappear after not being scanned… but not this branch. They are friendly 95% of the time and I see too many 1 star reviews of people not realizing that maybe workers are stressed or having a bad day… this location is by far the best USPS location in the NW suburbs. I have been to 25-30 in the last 7-10 years and this is the only branch that does it right and I have nothing but good things to say.”
“Best USPS place on Earth where kind professional people process your mail for your local area
carrier to deliver. THERE IS NO ONE TAXPAYERS $$$$ PAYING FOR ANY THING for the USPS!!
Where do people get this idea???
Our services pay for our cost.
We deliver for you America every day everywhere!”
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“I had such a great experience at the Lake Zurich Post Office, thanks to Jerome! He was incredibly helpful, patient, and knowledgeable—especially compared to the experience I had at both Barrington locations. Jerome took the time to explain everything clearly and made the whole process feel easy and stress-free. It’s so refreshing to come across someone who genuinely cares and goes the extra mile. Thank you, Jerome, for your kindness and professionalism!”