Post Offices near Palatine, IL

22 locations found near Palatine

“Travon was awesome in the passport department! after making the mistake to trying to get it online, I went to Palatine post office.
It was incredibly fast and easy and alot cheaper.
Thank you Travon”

2.5 Average214 Reviews

“Mail pickup at the outside drive-thru drop box is at 6:30 p.m. Monday through Saturday. Wish I could add this information to the hours, or services but Google has no capability for me to do so.”

1.6 Poor137 Reviews

“Always a smooth experience here. The employees are hardworking and professional. I’ve never had an issue with my packages or mail from this branch. Definitely my go-to post office in the area!”

4.3 Superb98 Reviews

“For the first time, I had a really great experience with USPS. The customer service was excellent, and Matthew was incredibly helpful, proffesional, and friendly. He made the entire process easy and pleasant.”

4.3 Superb85 Reviews

“This USPO location in Schaumburg (behind Capital Grille) is a shining example of how a post office SHOULD work! Compared to the one on Schaumburg Rd. where every employee there is miserable and spreads the same misery to all the customers.

It’s a night and day difference. My recommendation is for you to drive the extra mile and go to this location for service. Yes, there was a little wait but the service is exceptional. I’ll be going there for my postal needs from now on!”

2.8 Average93 Reviews

“Malik is absolutely the best! He is attentive to details, very thoughtful, hard-working and a nice person all around. He sets the bar so high and deserves every raise/benefit there is!”

2.6 Average125 Reviews

“I want to share my experienced with the customer service at Arlington Heights . On August 17 , 2026 we were at this facility for our passport renewal . It was a stellar service, friendly , accommodating and took time to review our application form . I want to thank you , the one who took the time to send to me my check book that , I unknowingly left at the counter . Yes , I recd the fedex with my check book intact and I am so grateful , thankful for your honesty and time to send this to me for I did not even know that I left it in the post office counter . Many thanks !!! Thelma”

2.5 Average206 Reviews

“The customer service is impeccable, knowledgeable and courteous. The negative reviews are posted by self-centered morons that don't understand how the post office works.”

2.7 Average43 Reviews

“I had the pleasure of working with Gale on a package of mine that was having issues being shipped from my post office. She followed up with me everyday on updates and eventually got it worked out to be delivered. She was so great to work with, almost would'nt mind if another package was delayed going to her location! haha. Thanks again Gale!”

2.6 Average33 Reviews

“Staff is always friendly whenever I come to sent out mail or if I have questions they are happy to help, and self service drop offs are easy too. Not sure why this place is rated so poorly, I haven't had a single bad experience yet”

2.3 Poor159 Reviews

“Today my parents applied for their U.S. passports, and we are extremely satisfied with the experience. The staff was very kind, professional, and helpful. The whole process was quick and smooth.

The Vernon Hills USPS truly stands out compared to other locations. I have never experienced unfriendly service or any difficulties there.”

2.3 Poor96 Reviews

“Veronica was absolutely amazing. She not only went above and beyond to help us out, she caught several mistakes in our passport application that we were able to fix before it went out. Thank you!

Post office itself was clean and quiet. Loved it.”

1.7 Poor22 Reviews

“I was waiting for my package this afternoon. A female customer walked in, and even though there were other customers waiting in line—including me—she went up to a female employee who was assisting another customer. She asked about an “international package,” demanded a label, and even after the employee explained that the machine wasn’t working, she kept asking the same question three times... That female customer really has no regard for public etiquette—doesn’t she see that other people are waiting in line? She’s talking about “professionalism,” but she should practice what she preaches first... Please—she didn’t even stand in line properly and cut in front of others, while a single female employee was handling all the waiting customers by herself. Everyone else saw it too, yet she’s acting like the employee didn’t help her… It seems like she came here just to stir up trouble. She’s talking as if she were the one who was wronged… wow...”

2.1 Poor129 Reviews

“The lady (6/27 @11am) was helpful & kind + knowledgeable. And a gentleman (on a different day) was very helpful!
Unfortunately ran out of Mohammed Ali stamps. Location is clean and organized.
Highly recommend”

2 Poor90 Reviews

“Went in today and Mary behind the counter was so pleasant and helpful. Some of the best customer service I have seen in a long time. She was very kind to an older gentleman as well in helping him to get his package all set.”

2 Poor178 Reviews

“I had a great experience shipping a few packages with Kendra today. Some of my items had incorrect addresses, and instead of just handing them back to me (which has happened at other locations), Kendra immediately pulled up her phone to help me find the right information. She suggested the best shipping options and went above and beyond to ensure I was taken care of. I really appreciate finding people like her who prioritize a great customer experience. Highly recommended!”

2 Poor179 Reviews

“I recently needed to set up a PO Box and visited this post office. The paperwork seemed a bit confusing at first, but the manager, David, was absolutely wonderful. He was incredibly patient, took the time to help me fill everything out correctly, and made sure I got my keys without any stress. Excellent customer service! Thank you so much, David!”

1.7 Poor71 Reviews

“I would go out of my way to come to the location because of Sheena! She’s so personable w/ exceptional customer service. She a gem, give her a raise.
—Khara”

1.8 Poor177 Reviews

“Both of the people working there were amazing, friendly and did their best to help everyone who walked in. I've been to the Barrington USPS many times, and have always had a good experience”

1.7 Poor113 Reviews

“Today I went to this post office to get a letter certified. I was greeted by Ms. Mia. She was very polite and welcoming. As I stood in line, I observed her greeting each customer as they came and went. Prior to going, I read the reviews which were very negative. I was prepared to experience what I had read in the reviews, but I prayed before I went and my experience was good.”

1.6 Poor237 Reviews

“I’ve always had great experiences with this post office. The people are super friendly and always treat me with respect unlike other government owned places like the dmv. To be honest I would think this is a private owned business with how good the service is compared to other public businesses.”

1.4 Poor231 Reviews