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“Shout out to Shion (sp?) At FRG post office. This morning she appeared to be a one-man-show and totally handled it like a champ. A very unpleasant patron was in front of me and giving her a hard time. She kept her cool and was professional. Hard to work with the public but she does great!”
“Friendly employees. Clean office. Modern equipment. Always stocked with supplies. I've been to other post offices that fail on any one and often all of those criteria. Great post office location.”
“This USPO location in Schaumburg (behind Capital Grille) is a shining example of how a post office SHOULD work! Compared to the one on Schaumburg Rd. where every employee there is miserable and spreads the same misery to all the customers.
It’s a night and day difference. My recommendation is for you to drive the extra mile and go to this location for service. Yes, there was a little wait but the service is exceptional. I’ll be going there for my postal needs from now on!”
“We're midway between Lake Zurich and Mundelein but we almost always go to Mundelein because we feel the service is better and we don't have confidence in the Lake Zurich office. We lived in Long Grove for 25 years and weren't impressed with the lake Zurich branch, we are much happier with Mundelein and especially our delivery guy Andrew.”
“Travon was awesome in the passport department! after making the mistake to trying to get it online, I went to Palatine post office.
It was incredibly fast and easy and alot cheaper.
Thank you Travon”
“I want to share my experienced with the customer service at Arlington Heights . On August 17 , 2026 we were at this facility for our passport renewal . It was a stellar service, friendly , accommodating and took time to review our application form . I want to thank you , the one who took the time to send to me my check book that , I unknowingly left at the counter . Yes , I recd the fedex with my check book intact and I am so grateful , thankful for your honesty and time to send this to me for I did not even know that I left it in the post office counter . Many thanks !!! Thelma”
“Today my parents applied for their U.S. passports, and we are extremely satisfied with the experience. The staff was very kind, professional, and helpful. The whole process was quick and smooth.
The Vernon Hills USPS truly stands out compared to other locations. I have never experienced unfriendly service or any difficulties there.”
“Staff is always friendly whenever I come to sent out mail or if I have questions they are happy to help, and self service drop offs are easy too. Not sure why this place is rated so poorly, I haven't had a single bad experience yet”
“Veronica was absolutely amazing. She not only went above and beyond to help us out, she caught several mistakes in our passport application that we were able to fix before it went out. Thank you!
Post office itself was clean and quiet. Loved it.”
“Great employees here! I’ve shipped several items over the last few months through this location and the service is always top notch. Employees are informative, which helped me save money on shipping options. I will definitely continue to use their services :)”
“Both of the people working there were amazing, friendly and did their best to help everyone who walked in. I've been to the Barrington USPS many times, and have always had a good experience”
“Mail pickup at the outside drive-thru drop box is at 6:30 p.m. Monday through Saturday. Wish I could add this information to the hours, or services but Google has no capability for me to do so.”
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“Malik is absolutely the best! He is attentive to details, very thoughtful, hard-working and a nice person all around. He sets the bar so high and deserves every raise/benefit there is!”