The AT&T Store in Lemont, IL provides a positive and helpful customer experience. Customers praise the staff, particularly Douglas, for their attentiveness, patience, and ability to resolve issues efficiently. The store offers a range of services, from helping with new phone purchases to troubleshooting existing devices. While the store may not have all the latest phone models available for hands-on testing, the friendly and knowledgeable staff make up for it. Overall, the AT&T Store in Lemont is a reliable and customer-focused location for AT&T services.
Douglas is always so professional and helpful! I will only do business with him!!
January 2024
Douglas was incredibly helpful. He was very pleasant to interact with, and helped me with the process of getting a new phone. He also helped me on the Saturday before this visit by answering my questions about replacing my phone with a newer model and giving me all of the necessary info.
November 2023
Not AT&T directly but a good affiliate store. They didn't have any working sample phones to play with before deciding, so we went to homer glen. But the staff was nice.
