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“We went looking to get new phones, upgrade our WiFi device and check on our bill. Divine (I hope I’m spellinghis name correctly) Solved one issue right after the other, guiding us through all the processes with patients. He was extremely knowledgeable. He explained everything thoroughly and guided us to the resolution of each of our issues. He was truly a joy to work with!”
“I had an amazing experience with Krissy today! I was having a frustrating issue with my phone not charging and my data. Krissy handled it with incredible patience and expertise. She explained everything clearly and got me back up and running in record time. Highly recommend! 5 STARS!”
“Sagar exceeded expectations with excellent performance and outstanding service. He consistently delivers high quality work and truly cares about providing the best experience for his clients. I highly recommend this place, ask for Sagar!”
“An amazing experience, went in to upgrade my wife's phone, came out saying the better pay off$100 a month between switching my son's phone and closing out Xfinity in favour of Verizon home Internet”
“Emaile, your representative “went the extra mile” in taking care of my issue.
I thought that I had damaged my screen on my iPhone16. Emaile determined that all that I damaged was my screen saver. Upon replacing my screen saver she was not pleased with how the new screen saver was fitting. She proceeded to replace the newly installed screen saver with the Liquid Glass option! I really appreciated her professionalism.
Verizon can be very proud to have an employee of Emaile’s character and quality of service to all your clientele. Please pass along my appreciation to Emaile again!
Best Regards,
Bruce W. Weeks”
“Favi and Ani were amazing. They stayed after closing to make sure everything was taken care of and showed real extra effort. Super personable, helpful, and easy to work with. Great experience overall.”
“Santos and the whole store was great. He helped me follow the insurance claim directions and was very helpful. They fixed my screen in 90 minutes. Excellent experience.”
“Just need to share the great experience we had today at this store. We appreciate how patient Sean and Adrian were with transferring our phones. They are very professional and were willing to take the time to do it right. Thanks”
“I want to take a moment to recognize AB at Boost Mobile for delivering truly exceptional customer service. From the minute I walked in, he was professional, patient, knowledgeable, and genuinely focused on helping me find the right phone.
What stood out most was how confidently and clearly he explained my options, answered every question, and made sure I felt comfortable with my purchase. His attitude and work ethic are the reason I chose to buy a phone today he represents Boost Mobile better than anyone I’ve dealt with.
Employees like AB are rare. His dedication, customer care, and ability to create a positive experience directly drive sales and make customers want to return. Boost Mobile should absolutely recognize his efforts he has earned it.
Thank you, AB, for going above and beyond. I hope management sees the value you bring, because it truly made a difference.”
“Jeremy was busy with another customer but took the time and in between helping the other customer he took care of me very pleasant very thorough. Very efficient great service.”
“Needed to get a new phone for my husband, although we were a little hesitant, we decided to step into the AT&T store, our experience was the best ever!! Alejandra was kind, personable helpful and very knowledgeable. If you are ever in the need for anything, go and ask for her, you won’t regret.”
“Came in to upgrade 2 phones on my Verizon acct, Mahmoud helped me upgrade to a Business acct , get 3 new phones and lower my monthly bill $50 per month. Great Service definitely recommend you see Mahmoud”
“Oscar is always a pleasure to work with when it comes to handling my needs about my account. He is very knowledgeable and professional. He always makes the experience very comfortable and easy. All my friends and family will be coming here from now on. Thank you Oscar!”
“Mike and Cassie were absolutely awesome! They helped resolve an issue in the matter of 5 minutes caused by a separate location. Thank you to Mike, Cassie, and the DG team! I’d recommend this location to anyone looking for new service or prompt assistance!”
“Diego was phenomenal! I am so excited to tell you about my experience with this young man. He should be the Nations teacher to how one conducts himself through both knowledge and the care he provides is unquestionably best experience I have had in a very long time. Young You deserve a raise. Thank you again for all ??”
“Izzy is very friendly knowledgeable and helpful! He was able to answer all my questions and helped me decide on what products to get. He also helped me reduce my bill by 20% and informed me of other promotions I can take advantage of with my new purchase. He is the GOAT!”
“They were great! Jose and Destin were very helpful and helped the process of switching over go smoothly! We appreciate all their help and the time they took to make sure everything went well!”
“I had the best experience at Russell Verizon on Ogden.The sales associate was very fast and knowledgeable. I upgraded to a iphone 16 promax and got the best deal..Thanks again and will definitely be back for more stuff”
“I recently had my phone repaired by Amer, and I couldn't be more impressed with the service. Not only was the repair completed incredibly fast, but it was also very affordable. Amer took the time to explain the issue and gave me a great quote upfront, with no hidden fees. The turnaround time was quick—my phone was as good as new in no time. I highly recommend Amer for anyone looking for fast and reliable phone repairs.”
“Great help from Ahmad the manager gave me a great deal I couldn't refuse he helped me transfer my contacts and data as well as gave me a free case thanks again”
“Awesome experience, got the phone I wanted Samsung s21 with 128gigs of space. New client and staying for a long time. Nick thank you for all the help on transfering us over to Cricket!”
“The staff is always so friendly and helpful! They offer a straightforward and transparent experience anytime. I definitely recommend coming in for your cellphone service and accessory needs.”
“Went in there to switch from T-Mobile since they were charging me a ridiculous amount of money for one line. Very affordable plans and so far I love the service. Both the sales reps were courteous and attentive.”
“Rafael is an excellent customer service individual. I have 60% disabled an 80 old senior with less patients. This gentleman has been very helpful and have me solved a lot problems. We were with ATT close to 40yrs but dropped you because of lousy customer service Verizon is worst wife say go back to ATT with promotion. If you have people like Mr Rafael we would never left seems no one gives a boy for good service. Thank you. Roy Mraz”
“Brought in 2xApple watches for battery replacement to avoid Apple’s “replace not repair” policy…and they are both working perfectly and holding a charge! Great shop, great owner, excellent resource. Thanks Yaz!”
“Absolutely love the energy, the customer service, and how helpful they were. Got some great deals to upgrade my phone. Absolutely love my new phone and glad they answered all my questions”
“Oniyette made my experience amazing! She really cares about the customers. She cared for every detail and every other person in the store. She is very personable and made the process easy. So glad I ended up going to the Willowbrook store!”
“Amazing customer service, the absolute best service in any industry, Brian was so knowledgeable and professional. I wish he could be my customer service rep everywhere i go”
“Spanish Manager was a lot of help, glad my mom went here and got her new phone with out hassle. She liked the Dog speaker he showed her and He offered to give her a discount along with the car charger. Incredible”
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“I will only come to this location. I’ll drive the extra 20 minutes from the one by me. Jadin is by far the best employee. He has helped me with so much. With multiple things. From helping me with a screen protector, device issues, new phone and iPad. I will be going back to get a watch once my is paid off soon. This is the Verizon to go to. Lots of knowledge and very friendly! Best Verizon I’ve ever been to!”