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“Had an excellent first experience at Grand Appliance in Round Lake! Bruce was incredibly welcoming and patient while helping us choose our washer and dryer. He made the whole process easy and enjoyable. Highly recommend!”
11:30AM - 7:30PM
1700A N Lewis Ave, Waukegan
Appliances
“Karla treated me very well, she is very kind and I love her way, she is very charismatic, and honestly everything is nice at Américan Freight and the prices are great.”
“Grand Appliance was great service from start to finish! Robert was an awesome salesman and Jose who delivered and set up our new refrigerator was very knowledgeable, and all at a great price!”
“Staff here are friendly and helpful and go out of their way to make sure your purchase is what you want. If there are problems with an item they make good on it. Delivery men are great Diessa Jessica and Geisel are fantastic! Highly recommend this store”
“****** was professional, easily available, knowledgeable, helpful and patient....in this day and age with the demise of customer support it is sooo comforting to have had him available as soon as our need arose. I think he deserves a well-earned raise!”
“Awesome service. The lady at the online pickup area was so helpful and friendly. I wish I remembered her name to give her recognition in this comment—five stars on selection, value, and service.”
“Staff are nice, place is easy to navigate and well stocked
Usually decent sales
Good parking lot, good sales people and I always have gotten what I needed and sometimes even more
Don’t sleep on the food sales here too…”
“The place to go when you need common annuals, bushes, or trees. Great sales after the main planting season has passed.
Also the place for Simpson Strong Tie connectors which are the thing to use in construction.
They also carry manila rope handy for lashings projects.”
“VS menards well stocked but what sets it apart is it's employees are every where and most knowledgeable. Most are from a trade which is invaluable! Plus being a vet i don't have to jump through hoops mailing in receipt or as they count on it forgetting to get 10% off. Do not like current return policy. Even if they stock item you can't even get a store credit if over i guess 30/35$. Unless you have the credit card or receipt. If I kept every receipt I'd need a accountant!”
“I went to this Home Depot on my way home from work to get some electrical things. I did not really know what I was looking for but Kevin came to the rescue. Kevin was very knowledgeable and friendly! GIVE KEVIN A RAISE!!”
“Ramiro from plumbing was a great help today. He helped me find all the pieces I needed. He is A1. Great employee you guys have there appreciate him. He’s a nice guy.”
6AM - 8PM
670 S Rand Rd, Lake Zurich
Appliances
“Tom at the Lake Zurich Rental center really helped me out. I was planning on renting a sewer rodding machine because my shower was backing up. After listening to my issue tom suggested the issue was in my septic field. Turns out I took the cover off and the tank was totally full. Tom chose to help me solve my problem over the phone instead of just trying to rent me a piece of equipment. I will think of this rental department whenever I need another tool to rent. Thanks again TOM!”
10AM - 9PM
6525 Grand Ave, Gurnee
Appliances
“I was looking for a new 4TB HDD, and the main staff member helping me did his best, along with his colleagues, to ensure I got the right product. They even assisted in checking if we could price match with Amazon, but we already had the lowest price at $104.00. - Coach”
“Only reason why I give Home Depot 4/5 Stars is due to their unwillingness (on a corporate level) to accept NFC Payments (Apple Pay, etc.).
For the record… at this point, ALL three of Home Depot’s direct big-box competitors; Lowe’s, Menards, and Ace Hardware; accept Apple Pay. HD is one of the few-remaining retail companies who continue to take this stubborn stance.
I know this is a corporate issue, but it’s still a bit ridiculous that there are places where I can’t pay with my digital wallet in 2024.
Otherwise, great selection, clean store, and friendly service. The usual to be expected at HD. ?”
“See this place for excellent products and pricing. Try loading the cart with stuff you like and ask the manager will give you a price on the cart as apposed to individual pieces.Worked for me?”
“Had an emergency and tried calling three times. The gentleman called me back and was willing to get the part I needed even though the store was closed. I couldn’t be more thankful to him for his kindness and helping me when I needed it most. I am beyond grateful for him going above and beyond to help me.”
“I had a fantastic experience at the Home Depot in Gurnee. The store was well-organized and had a wide variety of products available. The staff was incredibly helpful and knowledgeable, assisting me in finding exactly what I needed for my home improvement project. The checkout process was smooth and efficient. Even though I went into the self check out, the cashier was very helpful to scan all my items too! Overall, a great place to shop for all your home improvement needs.”
6AM - 10PM
6625 Grand Ave, Gurnee
Appliances
“Joshua helped me big time in a bind. He knows the store inside and out and I was in a hurry to weigh down my kids trampoline and he wasted no time with the perfect suggestion. Thank you Joshua”
“I had a fantastic experience at the Home Depot in Gurnee. The store was well-organized and had a wide variety of products available. The staff was incredibly helpful and knowledgeable, assisting me in finding exactly what I needed for my home improvement project. The checkout process was smooth and efficient. Even though I went into the self check out, the cashier was very helpful to scan all my items too! Overall, a great place to shop for all your home improvement needs.”
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“Roy was knowledgeable, helpful, and great to work with. We hit it off right away! I’ll definitely be back and will recommend Grand to my friends. Install crew was awesome also!”