Car Glass Repair near Libertyville, IL

“We got Bonnie’s number from Subaru dealership and she has been amazing from the start. After the heavy snow days and pretty much our Subaru was not safe to drive anymore. Bonnie instructed me on what steps I need to take for insurance claim and our windshield replacement was done within two days. My husband also showed up bit late but she was patient and understanding of situation. I can’t recommend her enough. If you need to replace a windshield, call this place up and ask for Bonnie!”

“Caliber was recommended to me by the Audi dealer and I have nothing but beyond positive things to say about them. The work was excellent.Everyone at Caliber was so friendly. Tina and Jocelyn at the front desk were super kind and responsive. The two guys I spoke to were knowledgable and answered any questions. Their facilities are also really nice in comparison to the other shops I got estimates from. Makes you feel like youre leaving your car in good hands.I had a rental car through Enterprise and I was able to leave the rental at Caliber when I picked up my actual car. I don't know if that's a standard thing but it was SO convenient.I hope my car is never hit again but if it is, im definitely coming back here. Can't recommend them enough.P.S. the other two estimates I got were effectively the same as Caliber with much lower quality facilities and cars they were working on. There was 0 benefit in trying to go with a smaller shop to save money - don't take the first body shop your insurance recommends”

“They successfully replaced the windshield of my Bolt EUV 2022. Active safety features like adaptive cruise, pedestrian detection, rain sensing wipers are all working fine. If the replacement is not done right, the car may need calibration for these features which requires a dealer visit this about $200.The price was competitive and the service was excellent. The crew was great to work with. Thanks Judith, Juan, Isaiah.One minor downside is that the office is rather spartan. There are sofas to sit on but not but there is no work desk. However, there is a Dunkin' donuts right across the street. The service took about 90 minutes.”

“After being in aAfter being in a car accident that was not my fault I had extensive damage to my car. I I decided to take my car to Caliber Collision where I was met by Jonathan. That was my lucky day. He not only was very professional, but very caring. I got updates daily on how the repair was going. He told me he would take good care of me and that he did. My car looked better than new when I went to pick it up. The repair was perfect. If you ever need your car repaired be sure to go to Caliber Collision. You won't be sorry.”

“None of the phone numbers worked :( I didn't know if they were still in business but thankfully they got back to my Google review and explained the phones were out. Thank you for being so responsive!”

“Gerber is great. They did a wonderful post accident repair. And when one aspect was not addressed appropriately by a staff (who has since been let go), Joel, the manager personally handled it with kindness and professionalism. And their front desk person is friendly, courteous, and so personable. Would highly recommend Gerber Vernon Hills!Services: Painting”

“Not only does this place have the most affordable oil changes, it has one of the nicest lobbies I have ever been in. The couches are comfy, the wifi and coffee are good, bathroom is decent, and it is pretty spacious. Most importantly, all of the auto work is honest and high quality.”

“I recently found myself needing my 4th new windshield on my vehicle. Of course they cost exactly what my deductible is, so it adds up in 18 months. Being new to the area, I decided to Google auto glass repair and came across Glass Doctor. I asked for a quote and they came back over 20% less than the national competitor I previously used. Well my install was today and not only did I get great customer service, I was in and out in 45 minutes. They even reset up my dashcam for me. Well unbeknownst to be, it comes with a warranty that to me is beyond generous and absolutely made the entire experience that much better. I will definitely be a repeat customer when the need arises.”

“I stopped by to have some paint touch up work done on my 4Runner after hearing how great of a job they did repairing a car for my family member.Their production manager Nick was incredibly knowledgeable and friendly as he walked around my car to talk through the spots I wanted addressed. He told me the car would be available to pick up around lunch time and cost about 2 hours of labor, which was totally acceptable for me.The best surprise was that when I picked it up, they said I didn't owe anything at all since I supplied my own touch up OEM paint and the job was easy. They obviously didn't have to do that, but it was great to see a business doing quick favors like that and was so appreciated. Can't be at free!I recommend Nick and the team and have confidence in their quality work and service.”

“Staff was honest, courteous and kind. They found a buff mark on the first piece of glass. I was given the choice to take it at a discount or reschedule. They have a comfortable waiting room. I got to check the work before leaving. I would definitely use them again.”

“Saturday appointment at 10am. Dropped off on-time. Lady named (Karen) at front desk said takes 2hrs. for front 2 windows and 6" windshield visor strip on a 94' Blazer. (No prior tint had to be removed). Arrived at 2pm thinking it would for sure be ready. Left at 2:45pm!! Guys do superb work but I wouldn't plan on getting your vehicle back "on-time". Overall cost: $154.25 Was it worth it?Service: Vehicle window tinting”

“Unfortunately, I have had to use the services of this Gerber many times. They have always done a great job with the repairs over the 4-5 times I have used them. They work with all the big insurance companies which makes it really easy. This last time there was a long wait for the part on my door. They insisted I needed a new door when other body ships though it could be fixed with just a new “skin”. Gerber was right and it was worth the wait on the part. I believe the other body shop was just trying to get a repair done now with what they could instead of waiting to do it properly. Julian at Gerber communicated perfectly with me in this matter and he was 100% correct.Kevin Vargas really handles himself well too. I had scheduled to pickup my vehicle that was ready at 8:00am on Saturday and nobody was there. I called the number and Kevin was in back and came out to talk to me. Apparently the other estimator who had the keys and was supposed to be here, was running 45 minutes late. Given my schedule, this really messed me up and I was not pleased. I should have handled my reaction better. Yet Kevin stepped up, handled himself perfectly and figured out a way to make it happen and went to someone’s house close by and got another set of keys!He could have just as easily said I need to wait and done nothing, but apologized for the inconvenience. Honestly, that’s probably what I would have done if I were him. He didn’t, instead he took it in stride and solved the problem. When things get tough is when businesses and their people are really tested and their true colors come out. Today, Gerber shined bright.Kevin (who can take a situation like that and turn it around at 8:00am on a Saturday morning), combined with Julian (who is always extremely professional and communicative about the repair process and timeline) and Lianna (who is also fantastic to schedule interface with throughout the process), makes Gerber my absolute go to for the inevitable body work that needs to be done.Thank you Gerber Team!Here are before and after pictures of the most recent repair.”

“they took amazing care of my car and got it fixed very fast. the cleaning and detailing was done incredibly. the staff is all friendly and super helpful with dealing with getting a rental and made the process so much easier. definitely would recommend to anyone needing their car fixed!”

“I was very happy with my window repair; it definitely saved me a lot of money by not replacing the entire windshield. The staff was very nice, the time it took for the repair was reasonable. I would definitely recommend their service to anyone.”