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“Had an excellent first experience at Grand Appliance in Round Lake! Bruce was incredibly welcoming and patient while helping us choose our washer and dryer. He made the whole process easy and enjoyable. Highly recommend!”
“Another Verizon store is much closer to me than this location, but the difference in customer service is definitely worth the drive. I really appreciated the thorough explanation of my bill and eligible discounts and promotions that I received. Jason and other store staff were courteous, friendly, and accommodating. I initially thought to buy the new phone outright although decided to purchase it over a three-year service commitment and not go directly to the manufacturer because doing it that way felt right based on how I was treated at this Verizon store (in Long Grove).”
“Anna was Excellent. We will go to her whenever we have a need for a new appliance. I have already started spreading the word about her Great service to my friends and co-workers.”
“It’s good when you can sit down with someone and they genuinely want to help and Sebastian did just that and answered my son questions when he called to follow up on my order because I’m on his plan. Thank you for getting me set up.”
“Anna & Amber have the best customer service any store could ask for. I’ve been to a few different EZ Pawns and this is my favorite location because of these to. I highly recommend you coming to this location and trust me these 2 women will answer all the questions you have and with a smile on their face. 10 OUT OF 10 to these two and this location.”
“We got there and the moment we entered we were greeted and asked if we needed any help, we were planning to switch so we asked what offers they had. We picked out our 2 iPhones and Samsung and they were activated quickly activated. Citlali answered any questions we had and assured us that the cricket wireless service was great and reliable. I would definitely be coming back, and I will definitely be recommending to family and friends”
“Thank you Brian ( the owner) for a wonderful experience at your store. Super friendly staff ( and dog) …. Terrific service and awesome inventory of cool items.. LOTS OF STUFF!!
Fair prices and knowledgeable appraisals.
Highly recommended ?”
“Erick and the whole team are truly amazing! Everyone is incredibly responsive and supportive, the best service we’ve ever received. They took time to explain everything in detail, offered us the best deals, and walked us through the entire process step by step. Erick is exceptionally professional and highly experienced in his field. Thank you so much for all your help and support. T-Mobile customer service at its best, highly recommend!”
“Came back disappointed from “ubreakifix” after they said to get it replaced from apple care . My I-phone had a little water damage which was diagnosed in 5 mins and fixed in 10 mins.Outstanding service by brother Abby . Also very competitive rates.”
“I recommend this store 100%. The girls there are very kind and very patient. I recommend going to this store in particular to go and get good service from the workers.”
10AM - 7PM
1403 N Lewis Ave, Waukegan
Electronics
“Staff here are friendly and helpful and go out of their way to make sure your purchase is what you want. If there are problems with an item they make good on it. Delivery men are great Diessa Jessica and Geisel are fantastic! Highly recommend this store”
10AM - 8PM
1007 S Rand Rd, Lake Zurich
Electronics
“My son’s phone was stolen while on vacation and it was quite a mess. When we got back, we came to this store and Wes was amazing at letting us know all the options available, getting the phone replaced, and restoring the data from his stolen phone. He turned a bad situation around into a good experience. I’m grateful for the support he gave us.”
“Came in looking for a ps4 and Andres gave the most amazing service showing me the ps4 works well as well as great prices and very good environment very welcoming !!”
8AM - 10PM
3050 N Lewis Ave, Waukegan
Electronics
“When I went to Starbucks for a little treat Yesenia was so nice and took the time with my drink. It was one the best made coffees I had in a while.
I felt truly special as a customer and will come back soon :)”
“I've been to this store twice to sell jewelry. On both occasions, from the time I walked in the store, to the time I walked out, absolute professionalism! While going thru the process, the entire staff showed empathy, but also showed excellent customer service. At no point did i feel pressured like you see on those hack TV shows. These guys, and girls, are the real deal! They are human, just like the rest of us, and they show it. 5 stars for sure in my book!! Im going to keep going back!! Thank you again! Wish these Bills wouldn't keep coming up!! :-)”
“I’ve been having issues with sending messages, spent over 3 hours with customer service and they could not help. I went to this store and this guy Witek fixed it in less than 5 min. Thank you so much”
“This T-Mobile has the best service! The person that helped me was John and he’s very helpful! Thank you John! Much appreciated! I got this beautiful outdoor blanket for my Tuesday freebie!”
“Im not a professional Target critic like kelly. Can get help when asked for. Store is clean. Can’t ask for much more. I give it 5 stars instead of 3 for exceptional service.”
“Gabit was very helpful and had a great recommendation. So glad that I listened to his advice. I was looking for computer speakers and he recommended the Insignia soundbar. It is very reasonable cost and great quality. I returned a very expensive speaker system that I had purchased at ABT. My son liked it so much that he bought one for himself. Kudos to Gabit..it was very late in the evening maybe 30 minutes from store closure. Great customer service.”
10AM - 9PM
6525 Grand Ave, Gurnee
Electronics
“I purchased all new kitchen appliances a few months ago with the extraordinary help of the Gurnee BB sales person, Paul Sereno. It had been a few decades since I'd purchased new appliances so I was starting from scratch with no knowledge of what's available now. Paul never tired of my questions. His knowledge base is the best I've ever experienced. He not only did a home visit to see my kitchen's needs but he also met me a few times in the store. Additionally, he walked me through my BB reward options so that I got the best deal possible. My experience with Paul was a SOLID 5 star experience. Thank you Paul!”
“I went here to buy a Shure SM57, XLR cable, and a stand. The owner was very friendly, knowledgeable, and helpful! Sent me on my way with everything I needed at a great price! Now I know where to shop for all my recording needs.”
“They are the Best. They hand wash. They are know for protective coating to shield your paint from life on the road. The owner, Gino is a car enthusiast who rebuilds 1970s GM brands for fun. He treats your car like it his car.”
“I went to get phones for 2 of my children. Karina was AWESOME. She helped me get two new lines, 2 new phone cases && 2 screen protectors for an AMAZING price. She was very informative and could multi task very well so the whole purchase was very quick. She is the best.!”
“I just wanted to give a review for the metro.T mobile store in Mundelein on lake street. There is an employee there named Moe , he help me get a good deal on some phones.Because it was time for me to upgrade for a new phone.And he was very helpful in helping , get in everything all set up. Moe makes it his business to take care of his customers and make sure that they understand the product that they are getting and how to use the services. Anytime I have any problems or questions about my phone services or internet.I always stop into the store and see if he can help me out. He's a great guy and a hard worker”
8AM - 10PM
975 Rockland Rd, Lake Bluff
Electronics
“The Lake Bluff Target is honestly one of the cleanest stores in the area, with aisles that are actually organized instead of looking like a clearance bin. The staff there aren't just hovering; they’re genuinely helpful, especially in the Optical department where they’ll tell you the truth about which frames actually look good on you. Even when the store gets busy, the team stays friendly and keeps the energy positive. It’s rare to find a big-box store that feels this well-maintained and personal. Whether you're grabbing a coffee or doing a full grocery run, the environment is consistently calm and tidy. It’s the kind of reliable experience that makes you actually enjoy running errands. Plus, the Drive Up team is incredibly fast, usually beating their own timers.”
“I was here 1/10/2026 picking up food I ordered online, and I decided to check the store. Shout out to Nathaniel for going above and beyond with his kindness and hard work. I was looking for something and I was walking around at first, but I decided to ask. Nathaniel was the one that look for the item and was able to find one for me. All the staffs I met were helpful and kind. Thank you, guys
Thank you very much!”
“I'm happy to say that with today's visit I reclaimed the Dukedom of Target, Highland Park. You may now address me as Your Grace. I surveyed every corner of my duchy, and I must say, it was in fine form today. I particularly liked how the Easter confections and bakery items were prominent and upfront. The coolers and freezer cases were well-stocked. I found the Royal Beverage, thee Diet Coke, in its usual place. I also perused thee Easter Squishmallows down yonder thoroughfare and marveled at the marvelous selection of Messrs Hershey, Ferrero, Ghirardelli and Reese. Hear Hear! Actually, there there! My loyal retainers, thee Target employees, were resplendent in their red livery. They did a fine and efficient job of scanning my merch. In the event my title is stripped from me before my next check-in, I bid you farewell. Karyn M, Dukedom of Target, in thee suburb of Highland Park, Lake County”
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“Yesterday we made it in time for the last day of their 4th of July sales. We had stopped by there over the weekend and worked with Roy to pick out three appliances and that prices. He was very patient and knowledgeable of all the appliances. He was also very thorough and answered all of our questions and we never felt pressured when other customers walked into the store. We were very impressed how willing he was to price match other prices we had gotten and gave us the best deals! Now we can also look forward to $800 worth of 4th of July rebates they were giving toward purchases. We were very please with the service and will continue to shop there even though we live in richmond, il, even though it is quite a distance from Libertyville, IL. We feel like Roy went over and beyond his job ... way to go!”