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“Richard and Joanne were knowledgeable, thorough, and a true pleasure to work with. Joanne’s thoughtful questions and patience were greatly appreciated! Cant recommend enough!!”
“Thomas & Michael were so friendly, they took their time showing us the different types of beds. Thank you for your clear explanations and answers to each of our questions.”
10AM - 8PM
6447 Grand Ave Suite F, Gurnee
Mattress Stores
“JR was a gem who kept the store open long enough for us to purchase two new beds and frames. He was patient with us and explained everything that we needed in detail and gave us a great deal. Thank you so much JR, we totally appreciate it!”
9:30AM - 6:30PM
3364 Grand Ave, Waukegan
Mattress Stores
“Such an amazing staff, Yvette helped me pick out the cutest couch that matched the aesthetic of my new apartment! She was so patient and sweet and made sure I loved it before I took it home. There’s so many great options to choose from and I’ll definitely be back!”
“Bill spent a lot of time with me. He asked all the right questions so that he could show me the mattresses that would suit each member of my family. I let him know what my budget was and he helped me get the most value from that budget. I can't say enough about Bill. He was helpful and professional. I could tell he wanted very much for each of us to get just the right mattress. Prices were great, service was excellent.”
“Buying and setting up delivery was very simple. The mattress is great. A few weeks after receiving the mattress, George reached out to me to see how things were going. I told him the mattress was great, but I forgot to request having my old boxspring and mattress hauled away. George was very prompt and accommodating in scheduling people to take away my mattress and box spring. I will definitely use this store again when I need my next mattress.”
“Our kind and knowledgeable salesman Richard showed us all our Tempur-pedic options then left us alone to choose our mattress. It was definitely a great experience! We love our mattress!
The delivery service was impeccable!
Thank you!”
“John was very knowledgeable and patient with me when I was trying to find the right mattress for my budget and my needs. I highly recommend this store and ask for John. I will definitely buy here in the future and ask for John. Fantastic customer service”
“Jessica was warm and attentive from the moment we walked into the store! She answered all of our questions and really took the time to explain every feature of every item we expressed interest about. Thank you for being so phenomenal!”
“Good place to buy really a good place.
seller Rami very attentive to detail customer service more than 5 start person really give you option for what you interested . Recommends this place for anyone that is starting building house interiors”
“Had an excellent first experience at Grand Appliance in Round Lake! Bruce was incredibly welcoming and patient while helping us choose our washer and dryer. He made the whole process easy and enjoyable. Highly recommend!”
“We casually came in to check out what they had. We were assisted by Javi, and he was phenomenal! He helped us narrow down something that was not just comfortable for both of us, but also within our price range. His insight was really helpful. The selection they had was extensive. Would 100% recommend!”
“This place is INCREDIBLE!!!!! John or Jim he was a tall guy with glasses was amazing. We came in with our two kids who were a handful and he helped us and we were in and out in under 30 mins. We got what we needed and purchased. If you need furniture they literally carry everything not kidding. I had looked at all stores around me and ended up getting the same stuff for a fraction of the price. He even bundled the package for us! If you pay cash you can get a discount too!”
“Anna was Excellent. We will go to her whenever we have a need for a new appliance. I have already started spreading the word about her Great service to my friends and co-workers.”
“My dad walked in there today and was greeted by Jack Eisenberg. He purchased 3 mattresses and was very pleased with the pricing, customer service and professionalism. 1st time customer and highly recommend this location! Thanks so much!”
10AM - 7:30PM
447 N Milwaukee Ave, Vernon Hills
Mattress Stores
“Matt was a pleasure to work with. He was super friendly amd very knowledgeable. Also, I appreciated his level of patience and going above and beyond staying to help me purchase past their posted closing time. Thank you Matt!”
10AM - 7:30PM
6409 Grand Ave, Gurnee
Mattress Stores
“Darlene was absolutely the most wonderful person. What a sweet soul. 5 stars all around and a pay raise please, it is well deserved. Thank you girl. May you and yours be blessed. ☺️”
10AM - 8PM
555 E Townline Rd, Vernon Hills
Mattress Stores
“I went into Bob’s 2 different times. Godson and Rafael were the 2 salesmen we had assist us. They were AMAZING! They let us know they were there to assist us, but also let us check things out on our own without the pressure. They let us take our time and didn’t rush us, and were very helpful and knowledgeable on the pieces we were looking at. We were very happy with their service and are excited for our furniture to be delivered!”
“Cacktus Furniture is a good place to buy quality furnitures and other house stuff. I bought my bed buy, rugs and comforter I love it, it’s prizing but it worth it. Thanks for the $75 birthday coupon i highly recommend”
“Went in yesterday and found what I wanted in 2 minutes, alongside opting for a delivery option. Delivery service was excellent and they assembled my couch in less than 20 minutes. I am definitely buying again soon.”
“Myrna and Keith were very helpful with the purchase of a recliner and a dinette set. The colors are perfect. The customer service I received was as if I was a queen. Great customer service. I will return.”
“I had a great experience at the Sleep Number store. Mia was a wonderful sales consultant walking me through the process of the purchase and demonstration of the bed. My mom will love her bed when it is delivered. Thanks so much, Mia.”
“It was hassle-less, almost. We walked into the showroom. NO ONE WAS THERE. Not even someone to keep an eye on things. We had to call an 800 number to get a question answered. Delivery was fat! Next morning. Delivery drivers were pleasant.”
“We have been customers of Rudolph’s for over 25 years now and have never been disappointed. They have helped us furnish three different houses over those 25+ years. We do shop around and always end up back there for the best prices and quality. Lisa and Tim are both knowledgeable about what might look good or be a better option when we are not quite sure. Their customer service is the best and we love shopping local.”
“Great instore experience, the staff were great. I have been skeptical about buying a sleep number, now I am happy that I did. Great product! Start saving your money now and buy a Sleep Number bed!”
“If I could give Jason 10 stars, I would. He has been such a wonderful help, getting the guys that reassembled my bed this morning, back to my house, to put the mattress up against the headboard, as it was several inches away. Your customer service is a nightmare, when my issue was not relative to any of the prompts. That is why I reached out to Jason.. He made follow-up calls to make sure that the guys would be back by end of day, and he was so nice to keep me updated. I am truly grateful for his help!”
“Exceptional service and great customer experience. Michael was so helpful and treated me so kindly. After a day to think things over I went back and met Taylor the showroom manager and the fun continues! Her knowledge and hospitality along with Michael I ordered a new mattress, sofa and recliner. So happy and cannot wait for delivery!”
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“Yesterday we made it in time for the last day of their 4th of July sales. We had stopped by there over the weekend and worked with Roy to pick out three appliances and that prices. He was very patient and knowledgeable of all the appliances. He was also very thorough and answered all of our questions and we never felt pressured when other customers walked into the store. We were very impressed how willing he was to price match other prices we had gotten and gave us the best deals! Now we can also look forward to $800 worth of 4th of July rebates they were giving toward purchases. We were very please with the service and will continue to shop there even though we live in richmond, il, even though it is quite a distance from Libertyville, IL. We feel like Roy went over and beyond his job ... way to go!”