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“Another Verizon store is much closer to me than this location, but the difference in customer service is definitely worth the drive. I really appreciated the thorough explanation of my bill and eligible discounts and promotions that I received. Jason and other store staff were courteous, friendly, and accommodating. I initially thought to buy the new phone outright although decided to purchase it over a three-year service commitment and not go directly to the manufacturer because doing it that way felt right based on how I was treated at this Verizon store (in Long Grove).”
“My visit was amazingly quick with no issues, thanks to Luis. Helped me out with making small changes in my account and very informative with my trade-in. Plus, he even helped me out by replacing my tempered glass due to my oopsies at work today. I greatly appreciate it!!!”
“Comlink has fixed/repaired my laptop, cellphones, dvr for surveillance cameras and watch. If there is an issue, they keep you informed. Great place and can trust them.”
“Just had my iPhone screen replaced everybody was extremely nice, super fast service with a year warranty I got a Great deal and I also got free headphones a case and charging cord. I would recommend this place to everybody”
9AM - 9PM
3046 IL-60, Mundelein
Mobile Phones
“Came into the store with an issue with my bill from another location that was giving me the run around. After 2 months after trying to solve it, I came in and Rey helped me out with all my questions and helped me find the best solution!”
“I went to boost mobile to try to connect the phone and they helped me a lot and they are very professional in what I recommend this place to everyone who wants another phone”
“Zach was very helpful and provided us extraordinary customer service! Thank you Zach for taking care of us! We will definitely refer your brach to our families and friends.”
“I am extremely happy with the highly trained expert her performance, knowledgeable to all my questions or concerns on upgrading to a new phone .I highly recommend this location super nice friendly staff they go above & beyond my expectations,thank you boost mobile for excellent service .”
“I dropped my old phone in the pool the night before and the following morning to be able to work I had to access the Authenticator but with out my phone it was impossible. I went into your store right when it opened and Erick was available and help me pick a new phone as my old was no good anymore. Erick explained all the options I had, promotion and discounts and it made it easy to pick my new phone. Thank you Erick, you are amazing.”
“Lyman at the Lake Bluff store was FANTASTIC. He has helped me few times now and each and every time he has been a rock star. He is very friendly and really knows his stuff. He finds the best way to solve your problem and the best price. I really appreciate him and will always go to the Lake Bluff store for help whenever I need it. Thank you Lyman!!!!!!”
“We got there and the moment we entered we were greeted and asked if we needed any help, we were planning to switch so we asked what offers they had. We picked out our 2 iPhones and Samsung and they were activated quickly activated. Citlali answered any questions we had and assured us that the cricket wireless service was great and reliable. I would definitely be coming back, and I will definitely be recommending to family and friends”
“It’s good when you can sit down with someone and they genuinely want to help and Sebastian did just that and answered my son questions when he called to follow up on my order because I’m on his plan. Thank you for getting me set up.”
“Evan was an incredible person to engage with at the Round Lake Store. As a new customer I had a lot of questions and he was able to answer them and resolve the issues that I came into the store to get resolved. He was friendly, energetic, positive, and empathetic. I will want to work with him again!”
10AM - 6PM
19056 W Grand Ave, Lake Villa
Mobile Phones
“I called this place with barely any hope to fix my broken screen. The owner was about to close; however, he told me to come in and stayed to repair my phone screen 30 minutes after. If I could give him 6 stars, I would, but I can only settle for 5 stars. I’m so grateful for the owner, because he truly clutched up and my phone works perfectly. Thank you so much!! Go here if you need to get your phone screen fixed and repaired.”
“I recommend this store 100%. The girls there are very kind and very patient. I recommend going to this store in particular to go and get good service from the workers.”
“I want to recommend this AT&T store. When we had an issue, the manager stepped up and resolved it. In these times of poor customer service, he was a beacon of honesty.
Thanks Amen!”
“Nick helped us get new phones and he was Very helpful, kind, informative, and funny. He made this process seamless and we were able to leave the store within 30 minutes. Highly reccomend!”
“Erick and the whole team are truly amazing! Everyone is incredibly responsive and supportive, the best service we’ve ever received. They took time to explain everything in detail, offered us the best deals, and walked us through the entire process step by step. Erick is exceptionally professional and highly experienced in his field. Thank you so much for all your help and support. T-Mobile customer service at its best, highly recommend!”
“I had a great experience at Grayslake AT&T Store. Morgan and Ally are very knowledgeable sellers.
Ally LaCount was helping me with my new phone. She was very patient with me.
She answered all my questions. Ally also helped me choose other products which I needed for my phone.
Excellent job!”
“I came in with an appointment made online and was helped promptly, with the man completing my repair within 30 minutes. I could not be more pleased and heartily recommend your services!”
“Got a new Apple Watch Ultra from Aurora and she was amazing!!! Smoothest process ever in a mobile service store. Team seemed to really enjoy their work snd each other.”
“This place is my favourite out of all the other stores they have around. I appreciate the help and service I get by the associate Leron who’s always willing to help every customer.”
“Today my family and I went to the Round Lake location to upgrade our iPhones. We were greeted by two incredibly kind and welcoming employees: Bryan and Julian. They were very quick to help us get our upgrades, as well as incredibly willing to answer any questions we had and were overall super helpful and friendly. When there was downtime due to transfers or software needing to be updated, both Bryan and Julian took the time to ask questions about us and were so enthusiastic during the entire process. This is by far the best experience we’ve had when getting new phones and we will 100% be back!”
“The General Manager Ady at the Boost Mobile store is a true blessing!!! I transferred from Xfinity to Boost and she made the experience smooth and pleasant! A true professional in every way. If this is the way a customer is treated with Boost, I'm glad I switched. Thank you Ady! And thank you Boost for having her there!!!!!”
“MetroPCS gives me the best signal strength of any carrier I have had in the last 3 years. I currently have Sprint which is very poor.. so is Cricket, AT&T, T-Mobile.”
“Thank you to this two wonderful lady’s name Elly & Karina they help me out a lot I really appreciate it, elly gave me the idea of doing the parental control app for my kid and also another person in here heard about it and Karina help her with the parental control app as well they are amazing and caring about our kids safety. They need a build-bored with there pictures on it parents check your kids apps.”
“I want to express special thanks to Alison for taking her time resolving my phone problems and educating me with phone operations as well. Appreciate for work that get done well.”
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“Walked in the store to replace a zagg screen protector and couldn’t have been more pleased!! The gentleman, Paul was professional and courteous and quickly serviced the phone while I waited, less than 10 minutes. Thank you for the excellent customer service! ?”