10AM - 8PM
555 E Townline Rd, Vernon Hills
Mattress Stores
“I went into Bob’s 2 different times. Godson and Rafael were the 2 salesmen we had assist us. They were AMAZING! They let us know they were there to assist us, but also let us check things out on our own without the pressure. They let us take our time and didn’t rush us, and were very helpful and knowledgeable on the pieces we were looking at. We were very happy with their service and are excited for our furniture to be delivered!”
“It was hassle-less, almost. We walked into the showroom. NO ONE WAS THERE. Not even someone to keep an eye on things. We had to call an 800 number to get a question answered. Delivery was fat! Next morning. Delivery drivers were pleasant.”
“If I could give Jason 10 stars, I would. He has been such a wonderful help, getting the guys that reassembled my bed this morning, back to my house, to put the mattress up against the headboard, as it was several inches away. Your customer service is a nightmare, when my issue was not relative to any of the prompts. That is why I reached out to Jason.. He made follow-up calls to make sure that the guys would be back by end of day, and he was so nice to keep me updated. I am truly grateful for his help!”
“Exceptional service and great customer experience. Michael was so helpful and treated me so kindly. After a day to think things over I went back and met Taylor the showroom manager and the fun continues! Her knowledge and hospitality along with Michael I ordered a new mattress, sofa and recliner. So happy and cannot wait for delivery!”
“We had a fantastic experience working with Bob! He is incredibly knowledgeable about furniture and took the time to truly understand what we were looking for. Instead of rushing us, he patiently showed us all the different pieces that fit our style and needs. His expertise made the whole process seamless and enjoyable. If you’re looking for someone who genuinely cares about helping you find the perfect pieces, ask for Bob Berman.”
“Troy was very helpful in assisting my grandmother with ordering a new loveseat. The process was easy, he explained everything thoroughly, and the delivery today was seamless. She is one happy customer!”
“Matt was a pleasure to work with. He was super friendly amd very knowledgeable. Also, I appreciated his level of patience and going above and beyond staying to help me purchase past their posted closing time. Thank you Matt!”