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“Thomas was super helpful, he beat the price of a deal I found online and the time to get the bed was two weeks before the others would have been able to get it to us! Will go back again when I need another bed!”
“Jackie was very helpful, knowledgeable, and personable, listening to our needs and giving good recommendations without hovering. We were very pleased with our experience!”
10AM - 8PM
3650 N Western Ave Ste B, Chicago
Mattress Stores
“This was a great location with amazing customer service. Very informative, asked a ton of questions to help me find the perfect mattress. The process was smooth - really great.”
“Toni S. Took his time to explain the variances between the different beds. It was great help when deciding on a bed. My follow-up questions with Don were answered immediately. As consumer, I appreciate good customer service. Thank you.”
“Bill was very kind, patient and helpful ! I came to mattress firm in a wheelchair with my family,and Bill showed me what would be best for me in my price range. He was very patient and friendly. I appreciated it. Thanks Bill ? Now we'll see how the mattress works out.”
“Andrew helped me evaluate and purchase a Contour5 recently, and was patient and professional, with strong product knowledge of the Saatva line-up. Even stayed after closing time on Fri. to conclude the process. Thank you.”
“Sohail was the best salesman I’ve ever had when buying a bed. And I bought a lot of beds throughout my life. Very effective how he showed me five different beds. I’m glad I went with his game cause it was very good.! So ask for Sohail!”
11AM - 7PM
415 W Huron St Suite 1A, Chicago
Mattress Stores
“I always thought of going mattress shopping as a very daunting task. Stan Carpel make the process pleasant and helped us come to the right decision on what mattress to buy. I would definitely recommend going to Sandman Sleep and ask for Stan.”
“Luis & Bob were very helpful and kind in helping us find the mattress that worked for us! This is our first mattress purchase and we will be returning customers in the future.”
“Hey Mattress firm
I don't want to say but
I DONT HAVE ANY WORDS TO THANK Sales guy Mr Leander..very good customer service and he won't let us go away..very good products and very good staff specially Leander.
Thank you”
“I was greeted immediately upon entering the store and once I told the manager what I needed, she educated me about the different products that would be best for me.”
“I came in here to this Mattress Firm with my parents to help them find a new mattress, and Thomas was phenomenal. He was better than any sales rep we have ever interacted, never making us feel pressured and giving us space when we needed to test out different models. He was super patient and answered every last question my mom had for him. He helped us find the best deals, and allowed us to leave feeling reassured that our purchase was the right fit for my parents. He deserved a raise!”
“Colin and Tad were absolutely wonderful to work with. Made for the most easy and pleasant shopping experience during the craziness of Black Friday . Took me through all the options, made incredible recommendations, and ultimately got me the right product at the right price; with Zero-Pressure. Would recommend Tempur-Pedic to anyone in need of a mattress, and more importantly, Colin and Tad as they are extremely helpful/knowledgeable.”
“If you're unsure of which mattress to buy, Victor is an excellent resource. He carefully went through all of the available mattresses that fit our preferences and helped guide us to the best mattress for us. He's helpful in finding the best deals and ways to make mattress purchasing as easy as possible.”
“Excellent sales person (Darrin). Spent plenty of time with us making sure we would be satisfied with our purchase and that we understood the intricacies of the different types of mattresses. This was our 2nd purchase with Darrin.”
10AM - 9PM
6353 W Fullerton Ave, Chicago
Mattress Stores
“Great service! We were in and out. Thank you to Marc and the other sleep expert! You were both amazing! We are very pleased with the service and our new purchase.”
“Mr. Frank Singleton was extremely friendly, knowledgeable, and patient with me and my husband in the purchase a new mattress and box spring. Thank you very much.”
“Working with Dave to try out a few of the mattresses in the store and found that he was very personable and knowledgeable around the products in this store. Made a decision that night with my wife, the transaction was seamless and the delivery company had it placed in my home in less than 24 hours. Many thanks Dave for your assistance!”
“One of the most enjoyable shopping experiences and some of the best customer service I have ever received for a major purchase. The showroom is super nice and generally quiet so you have the time and space to decide from the multiple styles and price points. The quality of all furniture is excellent, much better than expected, especially when you consider how reasonably priced it is. We purchased a complete bedroom set in August 2023 and there was an odd size issue with the mattress. After a phone call and some pictures, the staff was extremely apologetic and resolved it as quickly as possible by replacing the mattress. And the delivery and installation crew were a pleasure to deal with. Overall, this was a five star experience with Dania. We're definitely looking forward to shopping there again and buying more from Dania.”
“Fantastic appliance store! They have a great selection, something for everyone. The delivery and set-up people are top notch. The store manager (Starla) is great! I would go back again.”
10AM - 7:30PM
2112 N Clybourn Ave, Chicago
Mattress Stores
“We worked with Scott Baish. He was friendly and knowledgeable. I told him that I was looking for a very firm mattress with limited plush/give to address backaches that I get sleeping on a 2-year-old Saatva Classic. He asked for our budget and showed us four options to try. I ended up getting a Stearns & Foster Estate Ultrafirm mattress. We came on a Sunday and delivery was set for Tuesday. We felt no pressure to purchase while at the store. Delivery was seamless. It’s been a week of uninterrupted sleep with no backaches on the new mattress. I am very satisfied with the service and I hope the quality of this mattress holds up for a while!”
“I recently bought a mattress from Mattress Firm, and the experience was excellent. Sohail was super friendly, supportive, professional, patient, and incredibly helpful in guiding me to the right choice. Thanks to his assistance, I’m very happy with my purchase and the overall service. Highly recommend!”
“Kevin helped me. He was great. So patient with me. He made the whole process easy. His suggestions were spot on and I was able to pick the best mattress suited for a guest bedroom. Would recommend him. :D”
10AM - 7:30PM
706 W Diversey Pkwy, Chicago
Mattress Stores
“Regis was extremely helpful as I needed a mattress within a budget and he was respectful of my budget! He is there to help you based on what you're looking for. I highly suggest stopping by!”
10AM - 7:30PM
700 Church St, Evanston
Mattress Stores
“I had a great experience with American Mattress! I unexpectedly needed a mattress on last-minute notice and Jack was incredibly thoughtful, going above and beyond to help me get a mattress in time.”
“Aidin was very helpful during my visit and was able to help me purchase an adjustable base. He was a pleasure to work with and I would recommend to friends and family”
10AM - 7:30PM
51 Skokie Blvd, Northbrook
Mattress Stores
“It was a pleasure to meet and do business with Todd! My mom and I had come into the store several weeks prior to price out a mattress. Todd wasn’t pushy and helped us find exactly what we were looking for. When my mom returned to finally make her purchase, Todd instantly remembered her. While these details may seem trivial in nature, it made the transaction pleasant! He exhibited exceptional genuine customer service! Thank you Todd!Princess & Porsche”
“Edith was very knowledgeable about her product. She was extremely pleasant and made the transaction easy She was concerned helpful and honest. What more can you ask for.”
10AM - 7:30PM
2401 W Lawrence Ave, Chicago
Mattress Stores
“Jeremy was incredibly knowledgeable and made the whole experience really fun. We ended up with a great mattress at an awesome price and couldn’t be happier with our choice to go here!”
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“ASK FOR ISAAC !! He has been phenomenal in helping me with selecting my items and very communicative regarding the delivery. He is very patient and knowledgeable, I promise you won’t be disappointed!! When you walk in ASK FOR ISAAC!”