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“I had lost my phone while traveling and the staff and manager at the store did everything they could to make sure I was taken care of, without breaking the bank. Very impressed and thankful they provided such amazing service!!”
“Brenden-thank you so much for your patience and kindness when you were setting up my new iPhone along with my moms. I know was hangry, but you handled the situation so well. Thank you so much!!!!!!”
“Antonio is what makes this Company number one in Disaster Relief recovery team building A leader for the Next Generation to look up to A Juneteenth Leader that President Obama will be proud Of ,Keep Hope Alive A Dream maker Not a Dream takers”
“Stopped in when I had some fraud on my bank account and had to get the phone 'cleaned'. Great service, young man was knowledgeable and had my phone back and ready in a short time. Highly recommend!!”
“Alam and Ameer were so knowledgeable and helpful. I spent several hours trying to troubleshoot myself and over the phone. They were able to help me in 20 minutes. They were both so kind. This was an incredibly positive experience. This will be my go-to spot for all future purchases!”
“Adrian, took good care of me. Very professional and upbeat personality. Answered all my questions over the phone and assist me upon arriving at the store. Thanks Adrian! ?”
“My wife and I went into this branch to upgrade our iPhones. We're not exactly power users :) We want to send some praise to the associate Joni who worked with us. She was very knowledgeable, patient, answered our zillion questions, and had us in and out of the store with great new phones within 90 minutes. All of our data, photos, etc. transferred over without any problems. Please give Joni a raise!!”
“Outstanding in community outreach helping customers understand their options lowering my cutting cost and things I don't use Game I don't stream anything on my phone less data usage”
“I decided to switch to Verizon after being with another company for 17 years due to poor customer service, each customer service person telling you something different each time. My biggest concern regarding switching was keeping my number the same. I walked into this store and was helped by Jesus and Adam. It took me less than 30 minutes to switch to this company! They were respectful and helpful explaining everything to me. What they said what would happen, happened the 1st time! I'm not the greatest with technology but Adam made sure everything worked prior to leaving the store! Thank you both for making this transition easy for me because I was stressed out and dealing with a lot of anxiety about keeping my phone number!”
“So the employees at the Naperville Apple Store to my experience have always been kind and helpfuland I have been here many times for various products or services. Always a smile. Sometimes I have made an appt and other times I have checked in and been helped right away or need to wait a bit behind other customers. If you have a long wait, you can always shop around downtown until your name is up. I have always gotten my question or problem resolved regarding different products, laptop, phone, etc. I highly recommend this store.”
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“Spencer was great! He really went above and beyond to take care of transferring our family over. He was very patient and was able to save us money with getting new phones! Thank you for all your help, happy to back with Verizon!”