Sheraton Lisle Naperville Hotel has seen significant improvements recently, with many guests praising the responsive and professional staff, particularly in the banquets and housekeeping teams. The hotel is noted for its cleanliness, updated rooms, and helpful staff. Guests appreciate the pet-friendly policy, convenient location, and the nice pool and exercise room. However, some reviews mention issues with room cleaning frequency and air conditioning, which can cause humidity concerns. While the food selection is limited, it is of good quality. The hotel is often seen as a business-friendly location, though some maintenance issues have been reported. Overall, guests recommend this hotel for its accommodating service and well-organized event support, making it a favorable choice for conferences and business trips.
Poor room house keeping. Called for house keeping at a later time and they never showed up. Telephone was answered only after several calls
May 2026
It's about a 2.5 rooms are not bad it just has a different feel not my type of hotel
April 2026
The staff was great during my stay the week of April 13th. The ladies on the kitchen staff were amazing. Patrica and the other young lady (I cannot remember her name) were amazing.
