Veterinarians in Lockport, IL

“My Newfie has seen the dermatology vet, Dr. Simpson . We have had great results. She is allergic to all grasses, multiple trees and weeds. His explanations are very clear. I was given different options on medical treatments. He spent sufficient time in the room and is very thorough. His vet technician Lena spent time with us also explaining the injections and other meds and their applications. They have very little wait time with an appointment. It's very well run.”

“I made an appointment last minute they got my dog in right away. I am so happy because my dog is back to normal. They took very good care of my precious baby boy. Thank God my dog is okay and nothing serious.”

“This is my second experience with this business.
My previous dog, Whiskey, had a large lump that was cancerous that needed to be removed. The previous ver was not able to handle a lump this large.
The surgeons and staff were so kind. The surgeon called me himself to explain the situation. He called to check on her. (I think he's retired since) This was a few years ago. Whiskey did pass away because the cancer had spread.

Now my dog Homer, had a lump, same location on his leg.
I knew when I first saw the lump appear to get bigger that I was going to come back to this location because of the professionalism, knowledge and care they've shown to my dog and me through that difficult time.

Still excellent service. The surgeon and the tech were very understanding. They listened to my concerns and checked every skin tag and lump on him. Yes, one proved to be cancerous. Again, the surgeon explained everything thoroughly. And again followed up with a phone call before the surgery.
When I requested to have an X-ray to be sure everything else was clear, they gladly did so. He showed the X-ray to me and assured me that everything appears to be clear.
Yes, of course this is expensive, but I'd rather spend the money now than wait and cost twice as much.
After the surgery. the tech VERY THOROUGHLY explained after care, medicine use and if there was ANY issues to not hesitate to call.
Then they followed up with a text. This was not a robo text. I responded that he's doing well and eating. Yhe I had a reply back!
The personal service I've experienced here is far better than other places I've been.
Sure there's places to go for convenience or because they're inexpensive. Or it's just time for the annual shots. But when there's a problem, I feel this VCA location has my trust. I'll be going here from now on.”