Heritage Cadillac is Chicagoland's iconic Cadillac dealership for sales, service, and a full collision center, recognized as Cadillac Dealer of the Year multiple times. It offers the largest selection of new and pre-owned Cadillacs. The dealership is centrally located in Lombard. Reviews consistently highlight great customer service and a positive, straightforward experience. Customers describe the staff as fantastic, transparent, and pleasant, noting they go above and beyond. The sales process is praised for its honesty, clarity, and great prices, with no unnecessary fees. The service department receives commendation for excellent care, with staff thoroughly checking vehicles and keeping customers informed on progress. Many customers report being highly impressed by their treatment and the amazing overall experience, leading to strong recommendations for the dealership.
Mr. Burell was very polite and new his job and made my visit very comfortable. Very nice gentleman.
November 2025
James was the best. Checked my car, took pic before start any repairs and recorded all the concerns I had for the service depart. Thatvwas an excellent. Service.
November 2025
Great Customer Service as always thanks to Burrell Henry. He is always pleasant and keeps me posted on my service progress, even in simple oil changes.
