“We recently purchased a new TV and were fortunate to have Josh Hoffman deliver and install it. He is top notch and it’s clear that he’s an expert in his field. Josh spent time ensuring that we fully understood the features of our new TV and patiently walked us through all the new components. We’re very pleased with our purchase and thanks to Josh, feel comfortable navigating the latest functionality.”
“Roy was knowledgeable, helpful, and great to work with. We hit it off right away! I’ll definitely be back and will recommend Grand to my friends. Install crew was awesome also!”
“Brian and Anthony at Lake Zurich Grand are fantastic! Provide all the facts / data, with a low pressure, friendly, fast and accommodating sales approach. We’ve purchased three major kitchen appliances from this store and are very pleased with their service level. Highly recommend!”
“Took my Mom in to replace her iPhone 13 with a 15. Only one person working on Sunday, and they were helping another customer, so asked us to come back in ~30 minutes. When we returned, a couple other folks had come in, but they honored our pace in line which was nice. The person helping us was efficient, knowledgeable, and professional, and we were in and out with the new phone setup (including new case and screen protector) in about 25 minutes. Not a bad idea to make an appointment before you come in, but definitely recommend this store”
“Michael Buck extremely helpful and helped save the day when my phone had water damage and gave instructions on how to file a claim for a new phone. He went above and beyond to help ensure all my data was saved and had he not helped all would have been lost. Such a great customer service experience!!”
“Dan is the most outgoing and courteous sales person that I had the honor to meet. I bought 3 electronic items and 3 gifts and he reminded me of the warranty with a smile & professionalism.”
“It’s good when you can sit down with someone and they genuinely want to help and Sebastian did just that and answered my son questions when he called to follow up on my order because I’m on his plan. Thank you for getting me set up.”
“Fixed Samsung 55ich tv that I bought from marketplace that came damage with LEDs fixed LEDs in less than a week and got my tv up and running also gives 90 day warranty employees are very friendly and dedicated to there work”
“Erick and the whole team are truly amazing! Everyone is incredibly responsive and supportive, the best service we’ve ever received. They took time to explain everything in detail, offered us the best deals, and walked us through the entire process step by step. Erick is exceptionally professional and highly experienced in his field. Thank you so much for all your help and support. T-Mobile customer service at its best, highly recommend!”
“We drove all the way from Indiana to visit this audio shop, and it was absolutely worth the trip! From the moment we walked in, we felt genuinely welcomed by everyone. Dave made sure we were comfortable and had everything we needed to really experience the demo setups. The entire staff was super supportive and knowledgeable. It’s clear they’re passionate about what they do. Highly recommend this place if you’re serious about audio!”
“I went in Friday morning and dropped off my mixer to be cleaned, greased, and recalibrated. Within two hours I was headed back home with my mixer looking and working as good as new! Very happy to be ready for the holiday season”
“Jose was awesome ...so helpful and patient he walked me through the whole process of switching to new upgrade my new phone. I've been a cricket customer for 6 years and no one at cricket ever took time to help me so much! Thanks Jose! We will be back”
“Nice electronics store. I try and stay out because i always find stuff i wanna buy when i do go in and I really shouldn't. Sales staff is very nice. My only beef is that last time I went in for an Apple Watch they hard sold me on a best buy card I didn't really want or need. Oh well. If I am in the market for electronics that I can't order online and wouldn't have delivered, this is my go too. As infrequently as possible for the sake of my budget. I will also never ever go around Christmas, as the day after Christmas and the black Thursday/Friday/Monday whatever, is insane.”
10AM - 8PM
1007 S Rand Rd, Lake Zurich
Electronics
“Got a new Apple Watch Ultra from Aurora and she was amazing!!! Smoothest process ever in a mobile service store. Team seemed to really enjoy their work snd each other.”
“had a fantastic experience with Action auto service. The staff was friendly and professional, explaining the repairs thoroughly without any upselling. They gave a clear estimate upfront, kept me updated throughout, and finished the work on time. My car is running smoothly now, and I appreciated the fair pricing and transparency. The shop was clean and comfortable, showing they value their customers. If you’re looking for reliable, honest service, I highly recommend Action auto services!”
“I want to express special thanks to Alison for taking her time resolving my phone problems and educating me with phone operations as well. Appreciate for work that get done well.”
“My husband and I came here after the holidays looking for storage for our Christmas gifts. We found an underbed storage container that will fit our needs. We were able to get in and out quickly. I highly recommend Target, especially going at night when it's not as crowded.”
7AM - 10PM
3100 IL-60, Mundelein
Electronics
“I really enjoyed my grocery shopping here as this was my first experience . Bakery & Deli needs lots of improvement and Produce should be fresher and cleaner but I found frozen items to be particularly varied with many choices. But don't buy chips/ snacks here as terribly overpriced”
“Best Buy is still one of the best places to shop for electronics, with a solid selection and helpful staff. If you need something right away, it's great to walk in and grab it instead of waiting for shipping.
But man, it’s sad how empty the store feels now. I remember when you had to fight through crowds just to get your hands on the latest gadget—now it’s just quiet, almost too quiet.
The convenience is nice, but I miss the energy and excitement. Hopefully, they stick around, because we still need more tech stores.”
8AM - 10PM
555 S Rand Rd, Lake Zurich
Electronics
“Katrina unlike the hurricane was an amazing help, she was able to answer all my questions and concerns without any hesitation. Karen was equally as helpful & fast when it came to the register thank you ladies!!”
“They are the Best. They hand wash. They are know for protective coating to shield your paint from life on the road. The owner, Gino is a car enthusiast who rebuilds 1970s GM brands for fun. He treats your car like it his car.”
“It's a bit of a mess in this Super Target (recovering from Black Friday I guess). I could not find any holiday tablecloths. A Target team member directed me to the area and I later found a few vinyl ones in the Magnolia section but they were too small. The store is pretty quiet now and I found the ginormous candy bars for my white elephant exchange! Lots of candy, feathery friends, so many gingerbread houses (even a Target one - how meta!), and plenty of ornaments, etc.”
“I recently purchased a microwave, and I'm extremely impressed with its performance. Not only does it offer the convenience of quick heating and defrosting, but the 220-volt compatibility ensures it works perfectly in my kitchen setup. The sleek design and intuitive controls make it a great addition to my kitchen. I highly recommend it to anyone in need of a reliable microwave for global use.”
“Valerie is great at her job another store run by Will which does not surprise me with the outstanding job he does at both stores, the staff is super friendly and the store is always clean and organize, well maintain and always willing to help you out. Will recommend to anybody”
8:30AM - 5PM
601 Dempster St, Mt Prospect
Electronics
8AM - 10PM
975 Rockland Rd, Lake Bluff
Electronics
“I love how well stocked this location can be versus other, it’s close to the house, as well (swim tops/bottoms- hit or miss, today a miss).
They are short staffed-
Checking out, was a negative turned positive- It was unfortunate, I was in line 7, and “Faith” was unwilling to assist us, pushing us to the back for this really long self check out. Gwen was able to assist us next. She had a professional, willingness to assist, and built rapport with us, through explaining our negative experience. She put a smile on our faces leaving, she and the curly head pharmacist are the reason, this review isn’t a 1…”
“I have been in the Cricket location in Palatine several times and Ana has always been very pleasant, helpful and efficient! No matter what issue/question I arrive at the store for, she never makes me feel inept or inadequate! I'm also quickly in and out when I need to make an in-store trip! Love our Palatine Cricket store!”
10AM - 6PM
1252 Remington Rd Suite A, Schaumburg
Electronics
“For many years now, our purchasing process with DVD Overseas has been successful from the initial ordering to the fulfillment of the order. We are very satisfied with DVD Overseas' customer care. We appreciate their attentiveness and care to process our orders in a timely fashion with great direct communication. When a product was out of stock, they reached out to us with other product options, and even price-matched as necessary. As always, it's a pleasure working with DVD Overseas and we look forward to continued successful ordering!”
“I went here to buy a Shure SM57, XLR cable, and a stand. The owner was very friendly, knowledgeable, and helpful! Sent me on my way with everything I needed at a great price! Now I know where to shop for all my recording needs.”
“Another Verizon store is much closer to me than this location, but the difference in customer service is definitely worth the drive. I really appreciated the thorough explanation of my bill and eligible discounts and promotions that I received. Jason and other store staff were courteous, friendly, and accommodating. I initially thought to buy the new phone outright although decided to purchase it over a three-year service commitment and not go directly to the manufacturer because doing it that way felt right based on how I was treated at this Verizon store (in Long Grove).”