Electronics in Machesney Park, IL
7 locations found near Machesney Park
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Electronics
Electronics
“I want to acknowledge exemplary customer service today. The woman who helped me at the service counter (petite, hispanic, approximately 5'3 - I believe her name was Jessica) was extremely helpful and friendly. I was actually helped by her twice, and one of the times was right before her lunch break so she was probably starving and yet she was still super patient and super helpful. I feel she went above and beyond. ....So Target: give her praise, give her a raise, clone her six times, and promote her because she is exactly who you want representing Target.Although Target is usually exceptional with customer service, this particular store has struggled in the past with many employees seeming apathetic, unhelpful, and lackadaiscal. However, the handful of times I've been in the store lately (around the holidays) customer service has improved significantly and has become more efficient by all of the employees. If this is a result of new management and/or more mindful leadership, it's working and appreciated; so keep doing it ?”
Electronics
“Cannot believe I am writing a favorable Verizon Store review. But I am. Hate shopping at iPhone stores with a passion. Will not go into the long list of what I find objectionable; it's long and I would rant. Prepared for this visit online. Requested an apptmt. Described the issue. Gave as much info as I could. Showed up early for apptmt to check in. Only one person ahead of me. Minimal wait time. Hardly any bother. Friendly staff inquired about issue, checked things out, described the two options and what they would entail. Decided to try a local repair option -- Ubreak-Ifix -- with whom Verizon apparently has an arrangement. Only two blocks away. They had an apptmt right then. Service covered under warranty. Ok. Whole situation did not involve high pressure sales tactics, excessive wait time, crowds, tons of technology I don't care about. Simple, fast, effective. Went to the recommended repair shop. They fixed the iPhone immediately. Could take it right home. Good as the day I purchased it! Unfathomable. A pleasurable Verizon Store experience with an efficient and effective outcome. All respect, Verizon. Well done.”
Electronics
“It's always busy when I go there, have to park further out; but has what I'm shopping for & it's convenient. They moved the long line efficiently during COVID & had distance markers. None of stores do that now which I think should be necessary. I recently tested positive the first time in 3 years!”
Electronics
“It's always busy when I go there, have to park further out; but has what I'm shopping for & it's convenient. They moved the long line efficiently during COVID & had distance markers. None of stores do that now which I think should be necessary. I recently tested positive the first time in 3 years!”
Electronics
“The staff at this location is quite nice. My complaint is with Verizon. I was charged $30 for customer service. Helping me to transfer things from my old Verizon phone to my new Verizon phone. That used to be a courtesy to the customer and at the end of this contract, I'm out. Every other carrier does it free.”
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Target
2 Locations
“Eric showed his expertise to get me a promotion that I was unable to take care of with the 611 operator. Eric's help took care of the problems. Many thanks to Eric for his efforts and customer service. People like Eric are the reason why I enjoy being a T-Mobile customer.”