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“The workers were nice and welcome, they threw me a deal. Coming back in December to buy more things.the prices are great. They have everything you need. I worked with sky and he helped me through the whole process and was very respectful.”
“I had them perform a standard setup on my bass (the action was too high). They under-promised and over-delivered on the estimated completion time. They set the action just right and they were also the most cost effective!
I will be returning!”
“Needed a new phone and knew what I wanted so the associate was quick to help. They had me checked out then showed me how to transfer my phone's data to the new one making the process swift and smooth. Will recommend these guys to family and friends!”
“Excellent company with amazing customer service! Seth has gone above and beyond my expectations every time I’ve had to either troubleshoot or questions about new products. I will always buy from Electra Health with confidence!”
“Our family never misses this stop when we're in town!! They have great selection, kind associates, collector's pieces, good sales!! It's always a must-stop if we're on the hunt! It never hurts to save that coin and buy previously loved items!!”
“Extremely helpful understanding and patient people here. They don’t try to sell you stuff you don’t need and go out of their way to make sure they can work with what you’ve got. They are honest and very very thorough in what they do. You won’t leave here with shotty equipment or a bad job done. I would only recommend this place for any and all things cb”
“Jeff from the 11th St metro is the Man he goes above and beyond to help out his customers... If I could give him a raise I would he did more then his job entails definitely manager material.”
“Estefania and Brenda are the bomb they gave me the best customer service ever ,better Than Metro pcs ! I got the Best Deal ever !I'm very happy with my new phone :)”
8AM - 10PM
6560 E State St, Rockford
Electronics
“I went in hoping to buy a replacement cutter head for my Braun electric razor. Unfortunately, if they even care isn't, they're not out on a display shelves. So it was a wasted visit.”
“Very friendly atmosphere tell you very well to the neighboring people that live in the area get along well with them and they're very helpful regardless of what you need would recommend them highly stop in and visit”
“The location on 11th st try telling me I needing to buy a new phone cause my Sims card was not reading so I went to the location on Broadway n talk to Sandra n she couldn't figure it out n I left n then came back to buy a new phone and instead selling me a new phone she went out her way to see if her sims would read n sure enough it did so I purchased a Sims card n it worked.”
“Sagar did a fabulous job helping out as a customer,when I was having a horrible day with another cellphone store,!!!!!!!!!!
This Metro Pcs is my favorite store.He did a wonderful job.Sagar deserves a perfect 10,in customer at Metro PCS store,!!!!!!!!!!”
“Always a nice surprise when a phone store experience is positive! I went on Saturday, 1/15. I was frustrated with corporate for making me get a new phone, blaming 5g when my former phone was capable, so I came in right when they opened. Gleice was great, helpful calm and kind. Don't judge Cricket stores from your corporate phone experiences--locations like this more than compensate!”
10AM - 8PM
6387 E State St, Rockford
Electronics
“This is ALL about great service, knowing your product and help…. it’s as easy as asking for Matt B. I called Verizon literally in desperation for how T-mobile had been treating me for 3 weeks. I told Matt what was going on and what I was looking for and he got right to it. He hooked me up with new Service, new Cell phone and Home Internet. We did the contracts Everything over the phone. Genius that’s Matt B, Matt’s product knowledge is Superior and to me that’s the most important value. I got off the phone I felt so relaxed for the first time in 3 weeks and knew I was in good hands with Verizon and Matt B. Check him out, if you don’t you’re missing a huge opportunity for peace of mind.”
10AM - 9PM
281 Deane Dr, Rockford
Electronics
“Consistently have had excellent service here, very knowledgeable associates.
**Shout-out to Chris for his advice & in depth tech knowledge; his recommendations were on point.
**Shoutout to Will & John** for their help despite account issues.
**Shout out to Efren** from GeekSquad. Got my iPhone battery replaced because they’re certified Apple repair technicians. I had an appointment and the technician had it finished within 2hr. Really appreciated Efren for his professionalism & multi tasking with multiple customers efficiently and effectively”
Electronics
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“Why PrimeTime Audio/Video for your TV needs? They save you TIME and explain the differences between all the high tech TVs out there today along with all the various sound bars! And that’s exactly what Will did when he came to our home… he listened to our needs and expectations we had! Will’s in-depth knowledge of the technological aspects of TVs and surround sound was a wealth of information which made it easier to make smarter decisions when it comes to investing in TVs now days! He also invited us to their amazing showroom which you must do! You have a budget and Will works with that! Love our new TVs! And the soundbars with surround sound will knock you off your feet! Brian & George came to our home for final installation. They were professional, kind and respectful and taught me a lot about our new TVs and soundbars! In fact, we decided to get a larger TV during installation and they were so patient with us during this process! They came back to install a larger TV & we were so appreciative PrimeTime Audio accommodated this change! We also bought a theater-quality popcorn machine, built in Rockford and our family is enjoying it while watching movies! If you want the best quality TVs and soundbars out there today, call them! These experienced professionals will help you make a wise investment with your home audio/theater system needs! Thank you Will, Brian & George! Your top notch!”