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“Roger went above and beyond to help find the best mattress for my needs. And the selection and quick turnaround for delivery was 5 out of 5. Highly recommend seeing Roger at Mattress Firm Rockford.”
“The wide and overall uniquely experience is far and Beyond any expectations, we’re overwhelmed with the special and expertise from Ms Debbie Craig , she’s amazing 😻 exquisitely patient and vastly aware of our expressed needs and desires and with added bonus of making the whole event truly fun and rewarding with a great 😊 and happy ending very Great 👍 Kudos to Debbie on Slumberland Behalf! Thank you 🙏 Deb
Mary and Kevin
Thursday 2 July 2026”
“Raven was very patient with me helping me with all best choices that is given she also make sure she fave me info on my approval for snap I highly recommend this establishment wheres theres good customer service leaving smiles on customers faces feeling satisfied!!!!!”
“I’ve been sleeping on my new mattress for a few weeks now, and I absolutely love it! The entire process—from trying out the mattresses in-store to final delivery—was smooth and enjoyable.
When I visited the store, it was pretty busy, but the gentleman helping us did a fantastic job balancing his attention among customers. He was kind, patient, and extremely knowledgeable about the different mattresses and materials. I appreciated that there was no high-pressure sales pitch—unlike the pushy vibe I’ve felt at some of the big-name stores. This felt like a much more relaxed and honest experience.
While delivery did take a little longer than the big box stores, it makes sense since each mattress is made to order. The quality really reflects that. I also liked that the company genuinely values customer feedback when planning future product offerings.
Their warranty is also far better than what you typically see elsewhere, which shows they truly stand behind their product. The delivery team was great too—friendly and professional when they brought in the new mattress and took the old one out.
Overall, I had a great experience and have already recommended this company to several friends!”
“Henry did a great job of explaining how the mattress works,on king size I have to set both sides of bed.He has been very responsive to all questions and information I need. He's great!”
“This is a family owned business and they are great. Anyone who goes somewhere else to buy furniture, either can't find what they want or are willing to pay high prices. Not on the main driven path, but worth it once you find it.....GPS”
10AM - 7PM
1502 E Riverside Blvd, Loves Park
Mattress Stores
“It was my first time purchasing/financing furniture for my first apartment, it was super daunting and Danielle and Tanner were absolutely fantastic in helping me out and explaining the process for me!”
“Beautiful home furnishings and appliances and the customer service is Greatttt.I worked with Troy and Eric to get just what I needed.There was no pressure just expert assistance.I will be returning soon.Check them out”
“This is a great place to buy your required and desired mattresses because my wife and I had a great experience and customer service given to us when we went to buy our beds. Service was quick, delivery was also promptly and items were all very good and of great quality. My advice is , everyone of you folks out there seeking a great and affordable mattress for your homes and great health, make sure to go straight to Mattress Direct Central. They have you covered.”
“Evelyn G. was extremely professional, helpful, and informative! She made our purchase smooth, easy, and enjoyable! All employees we encountered during our visit were very friendly. I highly recommend!”
“I don’t know why you guys are all talking trash. I got a three month warranty on a washer, dryer and dishwasher and they all still work. That was like five years ago.
Don’t buy the shiny stainless steel one. The manufacturer only gives us six month limited warranty. People need to stop shopping based off of looks and start shopping based off performance. Maybe you wouldn’t have problems then.”
“Torrie my sales tech was Awesome and she made it a GREAT EXPERIENCE in store...she was very informative and has a great personality for a sales person..I will definitely be looking for her on my next visit..the rest of the staff were great people also..”
“Great customer service. I'd recommend you to visit before this store closes it's doors forever. I hope the workers will find a new job. I wish them the best on their next career.”
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“Ivory took care of all my issues today.I have been trying for more than a week to get my bed platform fixed or replaced and he made
It happen in in a few minutes.I really appreciate it! Thank you again”