Mobile Phone Accessories near Machesney Park, IL

12 locations found near Machesney Park

“I went there with a friend and I talked to a person named Jacob he was excellent very good like courteous everything was great I wanted to call up AT&T customer line and give a compliment what a good job that he was but they don't have a customer service line I talked to three different people”

4.3 Superb79 Reviews

“Came in to switch over and worked with Cassidy. She was amazing. She knew what she was talking about and made sure I understood everything. She had all the patience in the world with me. I highly recommend working with her!”

3.6 Good49 Reviews

“Zeek is the best! He helped me resolve a problem that nobody else could figure out! He took the time and was very patient with trying to figure out what was considered to be a pretty problematic situation. Zeek Handled my situation---- true professional”

4.8 Superb252 Reviews

“Just got off the phone with one of the employees here. She was very informative and patient with all of my questions. I am a customer from a different area but my store closed early today and this was the closest one that could give me answers. I had to leave a review because of how sweet she was about it I wish I got her name.”

4.7 Superb77 Reviews

“Boyfriend had an issue with his phone after work late yesterday. We went to the store out by 173 and got him a phone we couldn't fully set up. But today, Sherman helped us get it all squared away. He really was patient and explained every step of the way what was going on. Best customer service yet~”

4.2 Good96 Reviews

“I walked in and Brenda greeted me. I never felt so comfortable and she was very knowledgeable about what she does she works hard and shes beautiful I want to thank her from the bottom of my heart thank you so much for helping me with my purchase and being patient. Happy Holdays she needs a raise lol”

4.4 Superb63 Reviews

“Very friendly atmosphere tell you very well to the neighboring people that live in the area get along well with them and they're very helpful regardless of what you need would recommend them highly stop in and visit”

3.9 Good51 Reviews

“I took my grandmother in to upgrade her phone. Melvin was the tech that assisted us and he was fabulous. He was so kind and explained step by step, cost, and was fast. I’ve never had good cell phone store service from any retailer so this far exceeded my expectations. He was amazing!!!”

3.7 Good46 Reviews

“Estefania and Brenda are the bomb they gave me the best customer service ever ,better Than Metro pcs ! I got the Best Deal ever !I'm very happy with my new phone :)”

4.2 Good43 Reviews

“Always a nice surprise when a phone store experience is positive! I went on Saturday, 1/15. I was frustrated with corporate for making me get a new phone, blaming 5g when my former phone was capable, so I came in right when they opened. Gleice was great, helpful calm and kind. Don't judge Cricket stores from your corporate phone experiences--locations like this more than compensate!”

3.5 Good77 Reviews

“Mr. Horvath was great throughout. He never really sold me anything.
He just got me the best plan they offered, a new phone with a case and screen protector and a great customer experience. I'm going back for my husband soon to add him to the plan. Thanks Mike!”

3.5 Good55 Reviews

“I had the opportunity to be in this location several times in the same week. I saw reviews referring to negative experiences, I approached cautiously. I now beg to differ. They are indeed very busy, but did not fail to greet each person that entered within mere seconds. I saw them do everything humanly possible to keep things moving.
Bearing in mind that Comcast/Xfinity is a huge company, they need to follow the guidelines given to them. Agents/managers keeping themselves informed and going the extra mile to look for solutions for customers is what I saw.
I'm a careful observer. I saw/heard a team of agents who worked hard and also looked for solutions to customers requests. Folks may have many different opinions about their services, but IMHO the staff is worthy of gold stars!”

2.2 Poor161 Reviews

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