Mobile Phone Accessories in Rockford, IL

8 locations found near Rockford

“Ezekiel was awesome, he assisted me with the purchase of new phones for my wife and I as well as internet for the Home. He was polite and professional throughout and answered all of my questions and concerns, before we left he made sure the setup of the phones was complete and we were able to use them. Thanks again Ezekiel!!”

4.9 Superb284 Reviews

“I appreciate all yhe staff at this store. Recently Deon did an excellent job of helping me switch to Verizon internet, including step by step guidance in setting up various apps. Thank you!”

4.4 Superb148 Reviews

“Excellent service! I could not be more satisfied with the service and help provided. Vanessa helped me switch companies and despite the language barrier between Arabic and English she did amazing, I would definitely come back if needed!”

4.1 Good68 Reviews

“Very friendly atmosphere tell you very well to the neighboring people that live in the area get along well with them and they're very helpful regardless of what you need would recommend them highly stop in and visit”

3.8 Good54 Reviews

“I went in for some assistance with the migration to T-Mobile on 05/08/26 12:00 pm-2:00 pm. The team was super helpful to both myself and also to 20-40 people I witnessed come in for assistance. Most of them were 60+ years of age, and several of them were extremely confused and angry by the transition of companies. The issues with service and payment were overwhelming to most and several were very upset.

The crew there onsite was so kind and patient with each guest and deescalated several situations with clients that had been impacted and could not comprehend the changes.

These people are out here doing excellent work in a tough situation and it is appreciated.”

3.5 Good61 Reviews

“Estefania and Brenda are the bomb they gave me the best customer service ever ,better Than Metro pcs ! I got the Best Deal ever !I'm very happy with my new phone :)”

3.1 Average46 Reviews

“Good afternoon. Nancy who help us buying a new phone for my sister. Was very helpful and have a great attitude. She explained very good the difference between phones and explained new plans. Very good customers service.”

2.6 Average83 Reviews

“I want to express my sincere appreciation for the exceptional service my fiancée and I received during our recent visit to your store. Upon entering, we were warmly greeted by Casey, who promptly assisted us in exploring our options for upgrading our phones.

Casey demonstrated remarkable professionalism and patience throughout the entire process. He listened attentively to our preferences and offered insightful recommendations tailored to our needs. His knowledge of the products and plans available was impressive, and he took the time to ensure we understood all our options before making a decision.

It is rare to encounter such high-level customer service, and Casey’s dedication to ensuring our satisfaction has truly made our experience memorable. I would rate his service a perfect ten out of ten, and we left feeling confident about our new phones and plans.

Thank you for having such dedicated staff like Casey on your team. His exemplary customer service reflects positively on your organization and contributes significantly to customer loyalty.”

2.2 Poor206 Reviews