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“Came in to switch over and worked with Cassidy. She was amazing. She knew what she was talking about and made sure I understood everything. She had all the patience in the world with me. I highly recommend working with her!”
“Ezekiel was awesome, he assisted me with the purchase of new phones for my wife and I as well as internet for the Home. He was polite and professional throughout and answered all of my questions and concerns, before we left he made sure the setup of the phones was complete and we were able to use them. Thanks again Ezekiel!!”
“I appreciate all yhe staff at this store. Recently Deon did an excellent job of helping me switch to Verizon internet, including step by step guidance in setting up various apps. Thank you!”
“Excellent service! I could not be more satisfied with the service and help provided. Vanessa helped me switch companies and despite the language barrier between Arabic and English she did amazing, I would definitely come back if needed!”
“Very friendly atmosphere tell you very well to the neighboring people that live in the area get along well with them and they're very helpful regardless of what you need would recommend them highly stop in and visit”
“I took my grandmother in to upgrade her phone. Melvin was the tech that assisted us and he was fabulous. He was so kind and explained step by step, cost, and was fast. I’ve never had good cell phone store service from any retailer so this far exceeded my expectations. He was amazing!!!”
“I went in for some assistance with the migration to T-Mobile on 05/08/26 12:00 pm-2:00 pm. The team was super helpful to both myself and also to 20-40 people I witnessed come in for assistance. Most of them were 60+ years of age, and several of them were extremely confused and angry by the transition of companies. The issues with service and payment were overwhelming to most and several were very upset.
The crew there onsite was so kind and patient with each guest and deescalated several situations with clients that had been impacted and could not comprehend the changes.
These people are out here doing excellent work in a tough situation and it is appreciated.”
“Estefania and Brenda are the bomb they gave me the best customer service ever ,better Than Metro pcs ! I got the Best Deal ever !I'm very happy with my new phone :)”
“Good afternoon. Nancy who help us buying a new phone for my sister. Was very helpful and have a great attitude. She explained very good the difference between phones and explained new plans. Very good customers service.”
“I want to express my sincere appreciation for the exceptional service my fiancée and I received during our recent visit to your store. Upon entering, we were warmly greeted by Casey, who promptly assisted us in exploring our options for upgrading our phones.
Casey demonstrated remarkable professionalism and patience throughout the entire process. He listened attentively to our preferences and offered insightful recommendations tailored to our needs. His knowledge of the products and plans available was impressive, and he took the time to ensure we understood all our options before making a decision.
It is rare to encounter such high-level customer service, and Casey’s dedication to ensuring our satisfaction has truly made our experience memorable. I would rate his service a perfect ten out of ten, and we left feeling confident about our new phones and plans.
Thank you for having such dedicated staff like Casey on your team. His exemplary customer service reflects positively on your organization and contributes significantly to customer loyalty.”
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“Joshua at AT&T helped me switch my phone from another provider and set everything up. He went above and beyond—he’s highly technical, knowledgeable, and clearly excellent at what he does. I watched him work the entire time and was genuinely impressed with this young man.
I first met Joshua a little over two years ago when he set up my wireless internet, “The Egg.” I’ve been very happy with that setup ever since. Because of that experience, I knew he would come through again this time with my cell phone, and he absolutely did.”