Internet Service Providers near Matteson, IL
22 locations found near Matteson
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Internet Service Providers
Internet Service Providers
“Our customer service person, Terazzo in Matteson was absolutely the best. Well informed about products and services, friendly, answered ALL of my many questions!! We went in to talk about switching to Verizon internet and ended up switching two phone lines to Verizon and getting updated phones. I will send people to him and go back when needed! The best experience I have had in a mobile pgine store! Great job Terazzo!”
Internet Service Providers
“Sunny was extremely helpful and made the best of an uncomfortable situation. A previous agent gave me wrong information about my bill and new service and she soothed my anger.”
Internet Service Providers
“I sent this to the CEO this evening.Dear Mr. Vestberg,I am writing because you have an exemplary employee here in our hometown of Frankfort, Illinois. We don't know her last name, but her first name is Kara. When we entered this store years ago, we were not sure we wanted to stay with Verizon. I had had terrible experiences in New Lenox, and while upgrading to my former phone, many photos etc. were lost. Kara promised us she would never take my phone out of sight, and would have me check each item and make sure I had everything before exchanging and cleaning that phone. Kara was true to her word. We totally trust her with our phones. Often,she is the only employee and she attempts to service several individuals at the same time. While something is transferring or uploading here, she is fixing something there. Sometimes we are there a long time while sharing her with others. She is patient, informative, calm, and genuinely caring. At 74, and 75, we are not always treated so well. My husband happily came home with his new phone today.If there is some way for you to honor or compensate her in some way, please do so.”
Internet Service Providers
“Came in for an upgrade but no stock. Alma and Shari assured me phone would come to my house in 2 days abd it did. They both were so nice and made me feel good as a customer. Came back to them to activate and have old phone changed to 2nd line. Eric helped me with this. Very friendly and took time to explain things. A nice employee. This store would be my go to luckily. I was afraid to go anywhere after the extremely bad experience at the Orland store near Mall. Customers should go to Tinley.”
Internet Service Providers
“I was having a problem setting up my new phone. I walked in on a Sunday afternoon and was taken care of immediately with no wait. The service was professional and courteous. My problem was resolved quickly. Would recommend.”
Internet Service Providers
“5 stars only because Alex was super helpful and actually was able to carry an entertaining conversation. She is highly intelligent with both apple and Android tech. I was dreading going in, but both times I visited and had her helping us, the process was seamless and enjoyable. My wife and I really needed that considering we had 2 tired kids with us?Give her a raise, promotion, whatever.... Just don't let her leave and have her train the other staff (some of them really need it there)!!!”
Internet Service Providers
“I had some questions about cable service. I received immediate help and had all my questions answered. I had been dealing with another company and decided to stay with them, but this place would be a great option.”
Internet Service Providers
“I had the pleasure of being assisted by John at the Xfinity Comcast store, and the experience was nothing short of exceptional. John's knowledge and professionalism were outstanding. He patiently answered all my questions and helped me find the perfect package to suit my needs.John's attention to detail and his ability to explain complex technical concepts in a clear and understandable manner truly set him apart. He made the entire process smooth and stress-free, going above and beyond to ensure I was satisfied with my choices.If you're looking for a dedicated and friendly expert at Xfinity Comcast, John is the go-to person. His commitment to providing top-notch customer service deserves nothing less than a 5-star rating. I couldn't be happier with the assistance I received from John – he made my day!”
Internet Service Providers
“This shop is great, I've purchased all my phones from here, they take payments, change numbers and sell accessories for your phone's. Always nice, I've never had better service.”
Internet Service Providers
“This is a tech service location store so I can always go here for technical issues and questions. They are always extremely helpful, knowledgeable, efficient and courteous.”
Internet Service Providers
“You may have a wait, but the staff here is helpful and knowledgeable. Jon helped us solve a couple of issues with our DVR service, and he was able to lower our monthly fee without us losing anything.”
Internet Service Providers
“I was very disappointed to find out the person I spoke to on the phone did my order wrong. This customer service person did not add the line correctly and it was not the correct amount. When I went to the store to return the I’m card I received and setup new phone line the representative got this issue resolved in less time it took over the phone call that was one hour long. We got a refund on the error made and the SIM cards for our devices. He hooked it for us. I’m so happy!”
Internet Service Providers
“This place is nice and clean and don’t smell like marijuana.They representatives are very nice and informative andThe Manager went out his way to help me walked over to UPS and was able to mail out my return5 stars⭐️⭐️⭐️⭐️⭐️I’m a FAN!!!!!”
Internet Service Providers
“I went in at 10:15 to upgrade my phone. The guy who helped me ran the card on file instead of using the one I gave him. This is after I told him not to. He refused to see his mistake saying he didn’t. It wasn’t until I showed him on my mobile banking app that he apologized but said he couldn’t fix his mistake. I’m giving this place four stars because Tachi stepped in to assist and made everything better for me. She was apologetic, patient and very helpful. She also kept the line moving while multitasking with me. There were only two people working and she was on it. She assisted so many customers and me while the gentleman who helped me was with a customer for an hour. She is a true gem to this location. I really appreciated her today. I left at 12p but because of her I wasn’t upset anymore. Great customer service Tachi!!!!”
Internet Service Providers
10:00 AM - 8:00 PM
15896 South La Grange Road, Orland Park
Internet Service Providers
“We just recently had our 2nd visit at this location. Both visits were to upgrade cellphones. We had the distinct pleasure both times to be able to deal with "Z". He was AWESOME!! Very knowledgeable, professional, and personable! The second time we decided to wait until he was done with another customer just so we could deal with him! Thanks Z for the wonderful experience!”
Internet Service Providers
Internet Service Providers
10:00 AM - 8:00 PM
17858 Halsted St, Homewood
Internet Service Providers
Internet Service Providers
“My 3 store and finally the only person you have that is competent to fix a customer problem isLynn Smith10 stars for her helping me.You need more people in your company like her!!!!”
Internet Service Providers
“I visited this store (Orland Park, Il) a few days ago to have data transferred from an old phone. I was immediately greeted by Xavier. He took care of my problem very quickly. I had a string of questions regarding a new phone that he answered. I was very pleased with the service at this location. I drove pass two Verizon stores to come here and I will make this my go-to store. Staff were very friendly and have great expertise.”
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T-Mobile
4800 W 211th St Suite C, Matteson Locations
“Came in to this store to buy headphones and ended up upgrading my phone thanks to Diana such a sweet girl helped me with all my needs today so happy with my new beautiful phone”