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“I love to give credit where credit is due. Snipes put me through a ringer trying to get a refund for some shoes I purchased that were to small. What looked like an unfulfilled circumstance, turned into joy with the help of the awesome store manager Brittney! She was communicating with the back office about my refund, sending emails, and keeping me updated on the process of making sure I got my money back! She even said out of her own mouth that if they take any loner producing my return she will refund me out of her own pocket! Top tier customer support and I can't thank her enough! This is my snipes store of choice in the south suburbs and it's all due to Britt! Thanks boo! ~Amia”
10:30AM - 9PM
Park Pointe Plaza, 14916 LaGrange Rd, Orland Park
Shoe Stores
“Brianna and the entire alterations department gets 6/5 stars! They were all super helpful, really kind, and made me feel beautiful and amazing in my bridesmaid dress. They also helped me find a bra that worked for the dress when I had a hard time finding one on my own. The only reason I gave 4 stars instead of 5 is because when I was originally trying dresses on my consultant had multiple people she was helping, so I felt like my party and I mostly tried on dresses alone and I missed out on some of that support, but she ended up being the person who found the perfect dress in the end, so I can't be too salty! Overall I highly recommend David's Orland Park. Everyone is so kind and professional and the work they do is incredible! I love my dress and I can't wait for my friends wedding.”
“Loved my experience here with Julie and definitely glad I chose to purchase shoes here instead of by going based on online reviews for different shoes. It turned out the shoes I had my eye on felt nothing like how I imagined. The custom fitting is so important and I wish I’d done this sooner! Julie found me a perfect pair of Brooks. Great selection and service!”
“I was referred here by my sister in law after purchasing running shoes for her daughter, a collegiate athlete. I decided to give it a try since I am starting to take walking/jogging more seriously and would like to continue doing this long term. I have never been an athlete myself so I really didn't know the first thing about purchasing proper shoes. I have to say that Afana guided me every step of the way. I had no real idea of what I wanted but he was able to assess my needs quite accurately. I went home actually excited to get to the track with my new shoes. I walked my first mile and I can say that I have no regrets about the shoes I purchased. Thank you for all your help Afana! My feet felt great after my walk.”
“Wow!! This store went above and beyond and exceeded my expectations. They fulfilled my special order within a day and had the best prices. Their prices are cheaper than online prices. Bought couple pairs from here! Definitely will be coming back here! I recommend this store 1000%. I promise you , you won’t be disappointed. Customer service was amazing as well!!”
“I came in today around 6 and got the best customer service of my life. I unfortunately forgot the names of the two women that worked that night. They got my measurements for everything and got me looking great. Highly recommend this place.”
“I hurried home just so I can write a review on the wonderful Olivia! She was pleasant, patient, a multi-tasker, superb communication skills and excellent customer service. The store was super crowded and she had coworkers but they were not of any service. She ended up helping about 4 of us simultaneously and got us all fitted and out in under 10 minutes! Wow! I would hope she is the store manager, if not then she needs a promotion!”
“I placed an online order for pick up at the store. My husband picked up the order. My daughter tried the shoes on at the store and decided that we needed a size up. Devonte was extremely helpful with the whole process. He was very knowledgeable and friendly!”
“They have a decent selection of shoes. I go here mostly for my kid’s shoes, especially back to school shoes. Most of the time I go there they have the Crocs that my daughter loves. I just wish they had more of the sizes I needed. Pretty organized and you get to spin (which my son loves to do) the wheel to get a special discount or bonus points. All in all, I’ll continue shopping at this location”
“Incredibly helpful for daughter’s pointe shoe fitting. Very knowledgeable staff with lots of shoe options, plus helpful advice and tips! Highly recommended for any / all dancer needs!”
“I stopped in last minute looking for an outfit for a concert. I just wanted to say thank you to Heather for helping me pick out such a cute outfit. She was very welcoming and helpful and I received compliments all night. I gave recommendation to where I went and my experience with my purchase. Thank you!”
“Great place for work gear, a bit high on some prices, but it's worth being able to support a small local business. Definitely check them out for your work gear needs.”
“The man that helped me was really nice and was very helpful with the suit I love the suit so much he made sure that it fit, and the place is nice they gave me a discount ?”
“Today was my first time shopping at this mall with my mom. We had a horrible experience at Box Lunch that we were literally shaking from and we came to Loft next to finish my mom’s returns. I feel like I’m going to mess up spelling her name, I think she said it was Jojo or Juju, I’m so sorry I don’t know for sure. :,( But anyways she was SO nice. Before even knowing about our experience she provided my mom with great customer service. She then asked how my first experience was at the mall and we told her what happened and she was shocked so I’m glad it wasn’t just us. We did the return and went to get food. We circled back about an hour or two later and she was still there and so was so helpful and pleasant again which was extremely refreshing. I seriously wish every store could have this environment that she provided for us and I work in retail too so I definitely took notes from how kind she was!”
“Shoes for your professional needs with the mom and pop shop type of atmosphere. The friendly customer service you'd expect in a small town. Wide variety of shoes from many brands. Staff will help ensure that you have the right fit. They even have larger sizes which is a huge plus!”
“Their employee, Grace, has the BEST customer service that I’ve ever had in life! Not exaggerating at all. I was driving hours away to find Honda shirts and she went above and beyond to show me what their store had and made sure my size was available. When I got there to pick it up, she had it at the register already and a size up just in case. Come to find out, I definitely needed that size up. My daughter grabbed the xs that she also had at the counter for us. Thank you so much Grace! I really hope Tilly’s shows you recognition. We need more people like you.”
10AM - 6:30PM
206 E 154th St, Harvey
Shoe Stores
“I love City Sports they always working with you and trying to help you get the best shoes for you and your kids and they bite on hand I really enjoyed shopping there”
10AM - 8PM
F07A, 288 Orland Square Dr, Orland Park
Shoe Stores
“Kelly at Aldo provided phenomenal service! From the moment I walked in, she greeted me with a warm smile and genuine energy. She was patient, knowledgeable, and went above and beyond to help me find exactly what I needed—even offering style tips that totally upgraded my look. Her customer service was top-tier and made my shopping experience smooth and enjoyable. If you’re shopping at Aldo, ask for Kelly—you won’t be disappointed!”
“The two staff working here young guy and girl are AWESOME! They’re very welcoming and patient. Last minute buy for a funeral tomorrow. Wasn’t planning on spending much. They help me find two reasonable priced pair of shoes. Thanks guys for all your help and being patient with my undeceive self. Y’all the best!”
11AM - 9PM
4035 W 175th St, Country Club Hills
Shoe Stores
“Overall, our experience at this Black-owned business was truly exceptional. They have excellent customer service and an inviting atmosphere. We were pleasantly surprised by the warm greeting we received and the helpfulness of the staff in addressing our inquiries. It was a relief to find the specific shoe my grandson had been searching for, especially since it was so hard to find elsewhere. Their inventory of popular name brand items was impressive and reasonably priced, making it a go-to spot for trendy kidz fashion. We will certainly be returning for our shopping needs in the future and highly recommend paying them a visit. Side note: the store smells amazing, which added an extra touch to the overall wonderful experience.”
“Upon entering I was immediately greeted by the older gentleman, I believe his name is Howard, a very knowledgeable, enthusiastic, and genuine individual. He answered all my questions, made wise recommendations, and helped me choose the shoe that would best fit my needs. This was my first time purchasing a Red Wing product and I am more than satisfied with my purchase and my shopping experience overall. Thank you Howard.”
“Amy was very patient with my daughter trying to figure out what shoes she wanted. She was so nice and friendly. I really appreciate people like Amy, we don’t have many like her around today!”
“Sales staff was very helpful. I called and had them hold an item for me and they were very willing to do so. Once I arrived they were friendly and gave good service.”
“Semaj went above and beyond for me. Found a purse online that they said was in stock. I asked several people and nobody could find the purse. She found it after a few minutes. She’s amazing! She moves like a boss and definitely deserves a promotion”
“Summit product was not bad. Very good Prada, very nice and courteous customer service. I always going there because sometime they actually have stuff that catch my eye and not so expensive. But not Inexpensive, maybe like half-and-half. So I really got no problem with that. Pick. An either be good one, so good. Oh, should I say fair? That's the word Fair prices how about that”
“Laylah was extremely kind and helpful! Came in the store on what appeared to be a very busy day and as she was walking by, she made eye contact with me and offered right away if I needed anything. But not only did she help, she was very patient and didn't mind searching the store's site to help me look for what I needed. Thanks so much for the help, Laylah! I hope she gets the recognition she deserves! :)”
“great service and we found exactly what we wanted. (i believe her name was eka) she was very personable, helpful and kind to me and my brother. she helped us find the perfect size”
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“I had the best experience here! I was coming in to buy my student shoes for a sneaker ball my school was having and the lovely Keshawn donated money to the cause and helped to get the shoes for the student! He was also extremely helpful with picking out which shoes to get! Will definitely come again, thanks again Keshawn!!!!”