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10:30AM - 9PM
Park Pointe Plaza, 14916 LaGrange Rd, Orland Park
Shoe Stores
“I had an amazing experience today thanks to Chaqera. She is a true professional who listens to exactly what you’re looking for. She really knows her inventory and helped me find a dress I absolutely love. Highly recommend requesting her if you want someone who truly cares about your vision! I was a little unsure of what I wanted starting my appointment, but she immediately made me feel comfortable and celebrated. She has an incredible eye for what fits your body type and didn't stop until we found what I loved. She’s patient, knowledgeable, and genuinely fun to work with. 5/5 stars”
“I walked right in and was greeted right away by Leo! He explained the whole body and foot dynamic in preference to what shoe, insoles, and the socks I needed! He Helped me pick the perfect shoe and I am 100% happy with my experience with everything I got today I will be back while on this new run journey!”
“Sarah was very kind and helped us find the best shoe for my husband who has been dealing with severe sciatica along with lumbar spinal stenosis. He has been wearing the shoes for almost 2 weeks now and find them very comfortable and supportive.”
“We went into the Orland Square location today to find an outfit for my husband for our daughter’s wedding. We were greeted by Omar, and he treated us with such kindness. He was kind, patient and so, so helpful. I had a bit of a meltdown too, and he brought me a box of tissues and took care of me. The store had an excellent selection for big and tall men and is my husbands new favorite. The store was great, but, Omar was just exceptional and made our visit truly special.”
“What a fun and amazing experience with enthusiastic sales associates who are honest, efficient, warm, and genuinely welcoming. Emily and G were amazing!
The care about their products, their shop, and can explain everything to you, warmly and with smiles.
LOVE your store's ideas AND deals! Today, we got FOUR unique and personalized beanies (hats) with individualized patches. They turned out GREAT, and are definitely one-of-a-kind! Spent less than 60 bucks total on all 4...what a deal!!
Excellent products, fair prices, and a FUN gumball machine game with great PRIZES!! Just enough creativity to add that bit of old-school excitement.
Thank you for your kindness and we hope to support your store again soon!”
“I had a very pleasant experience at this location. I found everything that I had in my purchasing and they even had shoes in my size which made everything very easy for me to look for.”
“I got great service both times I've been here. Michelle was very helpful and fun to talk to. Store has a great vibe and it's the main reason I go to this mall”
“I love this store so much and I will be returning. Loren was excellent! She treat you with the ultimate kindness and provide the best assistance you ever need. Greet you with the most positive attitude. Store provides pretty much everything you would need. I recommend this place to others!”
“Ive been shopping at Jmd sox outlet for over 40 years the original store on Harlem. I went back to get my son work sox for Christmas. I was not disappointed. Not only did I find great deals on sox, he got some nice Carhart gear too! The staff were great & helped me find what I was looking for. Quick check out, & they let me know how long I have to take them back for a refund. Ill be shopping here for the next 40 years !”
“Me and my brother went into this location yesterday to purchase a bow ties for his prom and received THE BEST SERVICE I have ever had at an establishment in a VERY long time. The gentleman that assisted us went above and beyond not only helping us find affordable option but also teaching us and fixing some missed things on my brother’s suit. They have a great selection and are truly a ONE STOP shop. I would highly recommended visiting this location.”
“I hurried home just so I can write a review on the wonderful Olivia! She was pleasant, patient, a multi-tasker, superb communication skills and excellent customer service. The store was super crowded and she had coworkers but they were not of any service. She ended up helping about 4 of us simultaneously and got us all fitted and out in under 10 minutes! Wow! I would hope she is the store manager, if not then she needs a promotion!”
“The customer service at Buckle is outstanding. I've been shopping here for years, and I have always received my questions answered, had my sizes given to me on a store memo card, and received my orders quickly. While Buckle offers many brands, I like the Buckle Black, Outpost, and Salvage brands.”
“I'm all in.! I received patience, knowledge and was asked to take a test for the best insoles for my new Red Wings. Ruben and Benjamin went the extra mile to make sure my boots were ready for in store pick up locally.
Thank you,”
“Came in to buy my work shoes ! Store very organized and very clean , Daisha did a wonderful job helping me find my size. She acknowledged me since I walk in and greeted me , she was very nice and friendly!
Service at this location was Amazing !”
“My 1at time ordering online from Billy's so I wasn't sure if it was a legit business or not but theu are located in the Orland Park Mall. Customer service was great and I appreciated the sale and availability of gum shoes. Priced lower than the competition. I'm will be bringing my boys back. They sale clothes, backpacks amd shoes. Hope the store resognates with your needs😘”
“Shoes for your professional needs with the mom and pop shop type of atmosphere. The friendly customer service you'd expect in a small town. Wide variety of shoes from many brands. Staff will help ensure that you have the right fit. They even have larger sizes which is a huge plus!”
“I had such an incredible experience here and just had to share.
Last Friday, while trying on clothes in the fitting room, the diamond from my engagement ring fell out without me realizing it. I didn’t notice until I was almost home and immediately panicked. The next day, I returned to the store hoping—though not very confidently—that someone might have found it.
To my absolute surprise, the manager, Deedee, had found it while sweeping the fitting rooms. She told me she almost tossed it aside thinking it might be fake, but thankfully decided to tuck it into her pocket instead. Just a few minutes later, I walked in to ask about it. She immediately returned it to me and explained what had happened.
My husband and I were beyond grateful. After having the diamond checked at the jeweler, we came back to thank her again and offered to send her a gift card—but she kindly declined and simply asked that I leave her a good review if I received a survey email. Since I didn’t receive one, I’m posting this here instead.
This also isn’t the first time Deedee has gone above and beyond. Every time I shop here, she’s consistently friendly, helpful, and welcoming.
Deedee, thank you again for your honesty and kindness. You truly made our weekend, and we are so very grateful!”
“The two staff working here young guy and girl are AWESOME! They’re very welcoming and patient. Last minute buy for a funeral tomorrow. Wasn’t planning on spending much. They help me find two reasonable priced pair of shoes. Thanks guys for all your help and being patient with my undeceive self. Y’all the best!”
11AM - 9PM
4035 W 175th St, Country Club Hills
Shoe Stores
“Great customer service! Such a family oriented place. Everyone was nice and helpful. We will definitely be back. The prices are great. Great fashion, unique and for women and men.”
“Great and helpful experience with a last minute Valentines day gift.. My fiancé was overly satisfied. Hadeel ❤️❤️❤️❤️thank so much for keeping me out the dog house. Ill be asking for her everytime i need gifts for my mother and Fiancé”
“The customer service is amazing here. Yesterday Liz was incredibly patient and knowledgeable they helped measure my child’s feet properly, offered great suggestions, and made sure the fit was perfect. She even kept my child entertained and comfortable throughout the process, which made shopping stress free. I will be back to shop at this location!”
“I live in the Chicago area about 30 min away and I called the store in Orlando looking for a particular shoe and size. They had the shoe and they held it until I got there to pick it up. Great customer service!”
“Went shopping today for an outfit for the weekend. I am 10 months post partum after having two babies back to back. Words can’t describe how badly I was dreading going shopping with how badly I feel about my body right now. Victoria approached me and was just this big ball of light, she was so sweet, listened to my needs, was pulling out different pieces that would go well together, and just had such a wonderful energy to her. She’s just one of those nice people that can make your day probably without even realizing her impact. Very kind person, happy to have met her today and worked with her”
“Summit product was not bad. Very good Prada, very nice and courteous customer service. I always going there because sometime they actually have stuff that catch my eye and not so expensive. But not Inexpensive, maybe like half-and-half. So I really got no problem with that. Pick. An either be good one, so good. Oh, should I say fair? That's the word Fair prices how about that”
“⭐⭐⭐⭐ 4/5 Stars
Last week, my daughter and I went to pick up our online order at Carter’s, and we had such a great experience! We needed to make some returns and exchanges, and the young lady who helped us was amazing—super kind, helpful, and incredibly knowledgeable.
Customer Service & Shopping Experience:
• She gave great advice on sizing, explaining the difference between 3T and 3A, and even suggested sizing up for longer wear.
• She helped me return and reorder items efficiently, making sure I left with the perfect fit for my daughter.
• While she was fantastic, I have run into staff members in the past who weren’t as helpful, which is the only reason for the 4/5 rating.
Store & Atmosphere:
• The store is clean and well-organized.
• They have a kids’ coloring table, which is such a thoughtful touch to keep little ones entertained while shopping.
• There is parking available, making it an easy stop for parents on the go.
Product Quality & Value:
• High-quality materials—worth every penny, especially during their sales.
• My daughter LOVES their pajamas—super soft and comfortable.
• Their two-piece sets are a game-changer, making mornings effortless and keeping outfits cute and practical.
Final Thoughts:
Despite occasional mixed experiences with staff, this Carter’s location is still a go-to for us. The clothing quality, convenience, and thoughtful touches (like the coloring table) make shopping enjoyable. I’ll definitely be back and hoping to run into the same amazing employee who helped us this time!
Highly recommend—especially during sales!”
“Sales staff was very helpful. I called and had them hold an item for me and they were very willing to do so. Once I arrived they were friendly and gave good service.”
“Thanks to Connor and Makayla, they both did an excellent and exceptional job today in assisting my spouse and I in purchasing some gym shoes. Kudos to them both for providing great customer service and providing us with the assistance we needed when searching for gym shoes.”
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“I love to give credit where credit is due. Snipes put me through a ringer trying to get a refund for some shoes I purchased that were to small. What looked like an unfulfilled circumstance, turned into joy with the help of the awesome store manager Brittney! She was communicating with the back office about my refund, sending emails, and keeping me updated on the process of making sure I got my money back! She even said out of her own mouth that if they take any loner producing my return she will refund me out of her own pocket! Top tier customer support and I can't thank her enough! This is my snipes store of choice in the south suburbs and it's all due to Britt! Thanks boo! ~Amia”