AT&T Store in Mattoon provides a variety of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans. Customers can choose from prepaid plans with no annual contracts and unlimited data options, all supported by AT&T's nationwide 5G service. Reviews highlight the exceptional customer service at this location, particularly praising team members for their professionalism and willingness to assist. Staff members like Grant and Sabian are frequently mentioned for their helpfulness, as they address customer questions and concerns with care and patience. Sabian, in particular, is noted for going above and beyond to resolve issues. Overall, the Mattoon location is highly recommended for its friendly and knowledgeable staff, making the experience stress-free for customers.
all 3 guys were a great help. much better than call center support
July 2024
Niki at att in matton Illinois is amazing very friendly and quick and thorough about getting new lines set up and working.. I suggest going there for great customer service and great cell phone service
January 2024
My experience was great and professional. My rep was very knowledgeable and professional. Thank you very much.
