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8:30AM - 5PM
8755 W Higgins Rd STE 200, Chicago
Investing
“We have been clients of DeRose FPG for 20+ years and I can honestly say that they have been outstanding in helping us plan for our retirement and beyond. The whole team has enabled us to have peace of mind about our financial wellbeing. Our estate plans are in order with their guidance, and Karen, Anthony, Nicole and the DeRose group are all wonderful! They listen, they help with major life changes, and they care deeply. I can't recommend them highly enough!”
“Top notch company..Very thorough and knowledgeable..Jim made this happen faster than we thought possible..Highly recommend Jim and SKYDAN EQUITY PARTNERS if you are debating on whether to contact them please do, you won't regret it..Thank you all..”
“I had the opportunity to speak with Jason today, and I couldn’t be more grateful. I was a little nervous going into the conversation, but he made it so easy and comfortable right from the start. He was incredibly helpful. Jason truly focused on understanding my goals and offering an honest, thoughtful assessment of my situation.
After our conversation, I feel more confident and clear about the path ahead. It’s reassuring to know I’m on the right track, and even more so to know that Jason genuinely cares about helping me move forward in my Baby Steps to reach my goal.
Thank you so much, Jason, for your time, guidance, and encouragement. Your support made a big difference!”
“I recently visited this branch and had a fantastic experience thanks to the incredible team working the front line. Specifically, I want to recognize Aleks, Rafael, and Lupe for their outstanding professionalism.”
“I went to open a bank account and i just wanted to say Eloisa Estrada made the experience of opening my bank account incredibly smooth and enjoyable. She was genuinely kind, patient, and attentive, taking the time to explain everything clearly and make sure I felt comfortable every step of the way. Her professionalism and positive attitude really stood out, and it was clear she takes pride in providing excellent customer service. Thanks to her outstanding support and friendly approach, what could have been a stressful process turned into a very pleasant one. Thank you Eloisa!”
“Kathleen Vasquez did an amazing job explaining to me about CDs and about interest rates on savings accounts, she helped me close my old savings account and open up a new one that had a higher interest rate, I can't even tell you how much I appreciate it Kathleen did such an amazing job as a relationship banker at the Village Bank & Trust on Touhy in Park Ridge! I have been a member
for over 10 years now and everyone there is always so great and accommodating and I met the new branch manager he came over and introduced himself but I can't remember his name just wonderful people super accommodating and great information I enjoy banking there so much thank you so much Kathleen I really appreciate your help!!!
Sincerely,
David Haliday, a very happy Village Bank and Trust client!”
“In my 20+ years in business, my company has used a few banks. This bank is by far the best. They are always attentive to our needs, the bankers always go above and beyond to solve any issues that ever arise. I highly recommend them for business and personal banking needs.”
9AM - 5PM
1000 Hillgrove Ave, Western Springs
Investing
“All of the tellers are very kind and helpful as are all the savings counselors. The Western Springs branch is my favorite because all the ladies there have gotten to know me and greet me with a big warm smile and makes banking there a pleasure!”
“I opened up a savings and checking account with Shuwaita at the Clarendon Hills Bank a few months ago. She has followed up and been so attentive to making sure my needs are met. Wonderful banker and bank to get involved with if you want an organization that cares about you and your experience!”
“In a time when genuine customer service feels rare, this branch delivered above and beyond. I’m looking forward to being part of a bank that values personal connections and takes such great care of its clients. Mohammed‘s attention to detail and exceptional customer service made this experience stand out.”
“Highly recommend this location! I had an outstanding experience. I dropped in around 12:30pm on a Saturday (my bad, Ithought they were open to 2) to open a new account, and Patti C. was absolutely fantastic. She was thorough, patient, and such a genuine pleasure to work with. I’ve been a customer on and off for years, but after this visit, I’m hooked for life!”
“Thank you so much to Kelly Ke. Kelly is brilliant, and answers all questions perfectly. Kelly made me feel secure, informed, and happy. Kelly is quick to get back to you, and extremely knowledgeable. Thank you again Kelly!”
“Maria Ruiz was very professional and very helpful when assisting us. She gave us options and gave us recommendations! We love coming to this bank because she’s always helping us in every way she can.”
9AM - 5AM
1900 E Golf Rd #675, Schaumburg
Investing
“Always ready to help and very straightforward. They understood I was not a risk-taker, and invested my money accordingly.I am very satisfied with their services. Recommended to me by a late friend and neighbour, who was an antiquarian, and very rich.”
“Xenia is amazing and so helpful!!! I had a great experience here and her customer service and hospitality is second to none. She should be acknowledged and rewarded for her amazing work and hospitality! Amazing experience.”
“We love Wintrust on 26th and Homan! We’ve been banking with this branch since they opened, and they are always super friendly. Juan has been the one to help my husband and me through all of our banking needs. They truly are a great part of our community, and the whole branch even remembers my kids!”
“Great bank. Excellent customer service. Very friendly and helpful tellers, bankers, and security. Martha, Cesar and Kayla are the best! It’s a community bank and they are very warm and welcoming and treat their customers well. A breath of fresh air compared to the large national banks.”
“My brother passed away and I had to go to North Shore Community Bank to close his accounts. The banker that took care of me was Mi K Balderas. She was wonderful to work with and sympathetic about my brothers passing. I have worked with many bankers in business and personal situations and she was the the best banker I have ever met. I even opened an account with the bank a few days later. I didn’t know she was the branch manager until she gave me a card. I highly recommend her and her bank”
“Good local bank. Less problems than TCF bank down the street. I recommend highly and advise against using TCF bank, previously was with them (TCF) for 20 years. Since their merger in August 2020 customer service got really poor”
“The head teller and the younger female teller go above and beyond. The personal and caring professional manner is what you want when performing financial transactions. These professionals can’t do enough to always offer assistance . I am most impressed with the community feeling and caring style that Wintrust provides.”
“Grace is a rockstar! She's so personable. Represents Fidelity so well, she deserves a promotion for the way she handles customer experience start to finish. CX ? certified!”
8:30AM - 5PM
500 W 22nd St, Oak Brook
Investing
“I get in, I get out, and I get my business taken care of. No issues or complaints. Oh, I was told they have another award coming, too. When it shows up, I'll take another picture.”
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“Kayla was amazing helping me today! She has amazing customer service skills and is so friendly! I appreciate her going step by step through the account opening process!”