“I received great service from this outfit. The young man who helped me synced my old and new phones and was very patient and helpful, with a little bit of humor as well.”
“The clerk was very knowledgeable very helpful then try to push any extra sales pitch help me switch phones I even bought a tablet but I will say this Metro PC service needs to improve with the longing so much advertising into their servers and just too much”
“I was having the worst time setting up my new device. Extremely irritating how these devices need to be set up. I was so over trying to speak to someone over the phone I went into the Verizon Mchenry location was greeted right away and he definitely seen my frustration. He got my phone all set up within 10 mins I was out of there. Really wished I remembered his name I think it was James but unsure. Anyways whoever this lovey man is deserves some praise. I was ready to completely switch phone services because of this. But because this man was so great I have decided to keep paying the ridiculous price we pay to be sure we continue to receive this type of service.”
“I watched Simon take care of some customers before my turn with such professionalism and patience with a difficult situation. He continued with my much less challenging reason to be at his store in the same manner. Impressed by the people before me.”