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“Hi Heather. When you rent and pay for a storage unit, you reserve that space for a specific time. Usually one month. If two weeks into that time period you decide you don't want the unit, a refund is not issued because we lose the ability to rent that space to someone else. This was explained in detail. We are sorry that you feel the need to address our maintenance staff as "homeless". Although they often do work at night and obviously don't dress to your standards, we are very happy with the work they do. We hope that in the future you can refrain from using derogatory terms towards someone for their outward appearance. God bless you!”
“Great Service! Seth answered every question and helped us make our decision on a mattress. We were there 2 days in a row taking our time making sure we were happy with our choice. Seth was there every step of the way. The entire staff was friendly and never made us feel pressured.”
“Preston was very helpful with my purchase today. He offered to look up my previous purchase so I could be sure to get the same float as last year. He then carried out two huge boxes for me that I would have had to struggle with. That’s great service!”
“Adrienne was wonderful and was so helpful in helping us find exactly what we needed and wanted . I changed my mind on her several times and she was always right there on board to help us out in anyway she could . She was even available to me after work hours & always replied quickly . We cannot wait to receive our furniture.”
“Higdon has a large showroom with a great selection of furniture. Elisia provided excellent customer service throughout the process and put together a great sectional to meet our needs. A+ experience from start to finish!”
“Wonderful customer service! I went in and looked around and couldn’t find what I was looking for. They spent almost an hour with me narrowing down the set I had in mind. They were able to pull from another store so I didn’t have to wait for ordering. Just amazing! I spent my entire day furniture shopping and the other locations around didn’t have as good as service let alone as clean merchandise on their floor. Used doesn’t always need to look used!”
“We were really struggling with our pool. We put so many things in it. It felt pretty overwhelming. I took a sample into crowells pools and spas, for the first time. From the moment we walked in, everyone was so friendly. They suggested floc, he explained everything, gave me a paper, with exactly what to do. This stuff is pure magic!!!! It pulled everything down to the bottom, we vacuumed it up. And it's crystal clear and beautiful!!!! I highly recommend”
“Definitely the best choice for a personal interior design plan. Talented, artistic, insightful, visionary and completely dedicated to personally achieving the vision of your project. Please, by all means, pay them a visit. Certainly worth it.”
“Luke was an amazing person. He knows his sleep number beds and how to sale them. It was an enjoyable experience. He sold me on my twin size bed and my husband who is harder to sale.”
“Despite the downtown area this store is located in, it’s a pretty good choice to find home furnishings! Everything they sell is in just as good condition that you would find in any other furniture store but the prices are much lower. The staff is helpful and they don’t follow you like a lost puppy while you are browsing. We found lots of nice bedroom sets, couches, and rugs for just $200!! Unfortunately no sectionals which is what we were in the market for. Still, a good place to find nice furniture.”
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“Amazingly AWESOME place!!! If you can't find things you don't like in Friends & Co. somethings wrong with you!!! It's a wonderful shop with a big variety!!!”