Five Below is a leading high-growth value retailer offering trend-right, high-quality products loved by tweens, teens and beyond. Founded in 2002 and headquartered in Philadelphia, Pennsylvania, Five Below today has nearly 1,200 stores in 40 states. Customers praise the store's friendly and accommodating staff. One coach shared how associates went above and beyond to help them find and prepare 25 basketballs for their team. The stores are described as clean, neat, and well-organized, with customers impressed by how orderly the items are kept. While one reviewer found their local Five Below to be on the smaller side and a bit cluttered, they still managed to find a variety of delightful home items, phone accessories, and other electronics at great value. Despite a dim initial view, they spent $40 and said they would likely shop there again due to the good customer service. Another customer appreciated the easy-to-use self-checkouts, noting the store had everything they were looking for at great prices. However, one reviewer did encounter an unusually long line with only two cashiers, finding it puzzling that the store had the doors open in chilly weather, allowing the heat to escape. Overall, Five Below provides customers a fun, affordable shopping experience filled with the newest, coolest products across a wide range of categories.
Clean place friendly faces and had everything I was looking for
February 2024
They went out of there way to help us very respectful
January 2024
I love this place! Shout out to the management crew; Tiffany, "C.J.," Jamie, Aneesa, and Mike! You guys rock and work hard to make daily improvements that show well in the customer's service experience.
