Burlington in Crestwood, IL, is a popular discount store offering a wide selection of products for the whole family and home, with discounts of up to 60% off other retailers' prices. The store features clothing for women, men, kids, and babies, along with beauty products, shoes, accessories, and home décor. The store often runs a Red Hot Clearance Event throughout the month, with weekly markdowns marked by red tags, making it a good place to find deals, especially during back-to-school shopping season. Customers appreciate the great prices, such as polo shirts that cost less than at other stores like Macy's. However, the shopping experience can be challenging due to the store’s busy and sometimes messy environment, especially on weekends when aisles are crowded, and items are scattered, making navigation difficult. Long lines at checkout are common, with often only two cashiers working, leading to waits of 20 to 40 minutes, which can be frustrating. Despite the busy atmosphere, staff are generally efficient, though some customers feel the staff and management could be more attentive and organized. The store's interior is appealing, but the crowded aisles and checkout lines can detract from the shopping experience. Visiting during weekdays, especially in the morning or afternoon, is recommended for a calmer shopping trip. Overall, Burlington offers good deals but can be crowded and less organized during peak times.
Poor selection and messy store, the associates were over worked and probably under paid, but friendly enough.
December 2025
Only thing is you can't take the basket to the car if you have a lot of big or bulky stuff. It locks at the door. You have to make several trips to your vehicle. Hopefully it's not too cold outside.
June 2025
I found everything I needed. There was plenty of parking. The suitcase I purchased had various scratches on it and the manager refused to discount it unless I gave up return privileges, not a good compromise for such a small discount.
