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8:30AM - 6PM
14722 Pulaski Road Suite 372, Midlothian
Post Offices
“I actually drove past two other post offices to come here. It's fifteen minutes from my house, while the other two are less than five. I did this because those offices had extremely low ratings, even if you account for a skewed ratio (generally, unhappy customers rate businesses far more often than happy customers).
I was not disappointed. All I found here was friendliness and efficiency. Darlene was an absolute gem. I honestly did not have the energy to deal with someone grumpy today, and while I don't begrudge anyone having a bad day, I just wanted to see a friendly face, especially since I had an unusual mail request.
The Midlothian post office delivered, pun intended. ❤️”
“I visited the postal office in Olympia fields this morning and every time. I go there I always have a great experience. I was helped this morning by Arlene at the front counter when I walk in and before I could ring the bell. She walk up and greeted me with a warm smile and she was very happy today her warm and professionalism was awesome.
You can tell she love her job and she enjoys serving our community. Because of her excellence. I am giving her a 5 star 🌟 🤩 review for her great customer service and her greeting and professionalism. You never know who people are when they visit our stores in the community. I praise her for her hard work at the united states postal service. Thank you Arlene!! 😊”
“I am sorry I didn't get her name but I received the best customer service from the clerk on 11-4-25! She should teach a class on how to treat customers! Thank you for brightening my day!”
“I appreciate the employees in this location beyond words. I use this post office constantly to renew my passport, and sending packages a couple of times a week. Every time I visit this location, they are curteous, kind, and helpful. I went in recently & felt so bad for the employees because it was over 95 degrees out & the ac was out. They were still so kind, when I was annoyed just dropping off packages for a few minutes. I’m not one to leave reviews but I had to give props to them for being so positive in such an annoying situation.”
“Krystal is always very helpful. All of the staff members actually (I just don't know their names). If you need passport services go here. Also, wait times are not as long as other locations.”
“The amazing employee who took care of me today is named Kiki (apologies if spelled wrong!) She did an amazing job! It was my first time setting up a P.O. Box and so naturally, I had a lot of questions so it took quite a while before it everything finally got set up. Kiki was very helpful and I couldn’t thank her enough for being very patient with me, considering I was asking a lot of questions haha. Anyway, thank you Kiki for being such a helpful person, I really appreciate it :)”
“I had an absolutely wonderful experience, all thanks to Janita! Went in for passport and her attentiveness and proactive approach ensured that every detail was perfectly handled. It truly made for a seamless and delightful visit! 😊”
“A huge thank you to the absolute queens at the counter who are always so helpful, but especially this morning 9/3/26. Let’s be honest, sometimes mailing oddly shaped or time-sensitive items is gets confusing. They absolutely got me together with the best option and took a little stress away from my day.”
9AM - 5:30PM
22332 Governors Highway, Richton Park
Post Offices
“This Post Office has been ok with me for over 27 years. I must say, I never had any issues with them. I've been visiting this post office 3 to 4 times weekly for over 27 years. I believe If anyone leaves this post office a bad review, its only because the person that's leaving it is having a bad day. And I also believe that ALL regular customers that knows this place like I do, agree. These People at THIS post office has AWAYS been very professional. And I've been experiencing this for years not days. Det. R. Wimbley”
9AM - 4:30PM
3447 West 137th Street, Robbins
Post Offices
“Prompt and courteous service. Small town location helps to offset long lines. If you're looking for expeditious service, this is definitely the right location!”
“We've lived here for 19 years and the staff has always been great. We regularly mail packages to loved ones and they've always been helpful, courteous, and professional. Our mail couriers have always been the best too. Can't say enough great things about our Postal workers in Posen.”
“I have visited this location several times and received good customer service. Although the store is very small it has always been organized. There is not plenty of parking so you might have to park a few spots away. However, there is handicap accessible parking for those who need it. The limited parking is probably the only thing I don't like about this location.”
“I’ve been shipping so many packages from back to college shopping, since I was not able to send them directly to my college, and the staff here has been so helpful and accommodating! Prices are also very reasonable.”
“I have a practice that when I receive exceptional service, I immediately speak to a person in management to compliment the employee. Today my wife and I had to renew our passports and we needed assistance. Denishia was extremely patient, professional, and knowledgeable about the passport process. We did take the time to speak to her supervisor and manager to let the know how much we appreciated the services we received at the Matteson, Illinois post office. Thanks again Denishia!”
“I went to Homewood with a 2pm appointment Monday for a Passport, and it was a mess. Rescheduled for the next day at Hazel Crest.These 2 ladies, Andrea was one, I didn’t catch the other, but both were very pleasant, very kind, helpful, and just all around made the whole experience amazing and efficient. I was in, had a pic taken, paid and out in 15 minutes or less.Best customer service I’ve had anywhere in a long time! Thank you !!”
9AM - 1:30PM 2:30 - 5PM
16011 Kedzie Avenue, Markham
Post Offices
“I want to recognize Christy, a postal clerk who went above and beyond while helping me send out some important legal paperwork. From the moment I walked in, she greeted customers with a warm smile and a positive attitude—something you don’t often see in government offices where interactions can sometimes feel rushed or unfriendly.
Christy took the time to make sure all of my documents were filled out correctly and that everything was handled with care. She was patient with me and my baby , professional, and truly went the extra mile to give me peace of mind with such an important mailing.
Employees like Christy deserve to be recognized for their dedication and kindness. She turned what could have been a stressful errand into a smooth, reassuring experience. Thank you, Christy!”
“Well I can hardly walk when I went in there but the people were nice. They took me put my send my little package right off and I was thankful for that. Oak Forest post office is a bomb. They are wonderful and the people there are concerned with older people and younger people but us older guys. We need a little special attention every once in awhile so thank you post office for being friendly to all the people and acceptable to those who is having a hard time walking. Thank you very much”
8:30AM - 4:30PM
19 West Main Street, Glenwood
Post Offices
“I have been coming here for the last 10 years that I lived in this area and never had an unpleasant experience. I went in today after looking at the hours and then seeing these bad reviews, so I had to leave this now. I was in there alone, I stood aside because I had to fill in some information that the attendant was so nice to show me for sending certified mail. Mind you there were 30 minutes left til close. And then SIX people walk in, and she kicks in to high gear all the while maintaining her pleasantness. When she sees I was done she lets me come back up and finish my transaction. Her name was LEASES (I hope I spelled her name correctly) and she was so pleasant and so speedy (the lady behind me also complimented her), and a perfect employee to have had instructed me WHILE attending to six other people (which of course always happens right before close). Polite to everyone while I filled my paperwork, and remained polite to me with all my questions. Thank you!”
“I was at this post office at 9:30 AM Friday, April 12( clerk 34;) country club hills il.
she was extremely helpful great attitude she went above and beyond to help me with a registered letter to the Department Of Veteran Affairs.
I really appreciated her taking the time to show me what to do and how to do it Great customer service is hard to find these days but I could tell she took a lot of pride and helping the people who came into the Country Club Hills, Illinois post office. Standing Ovation 6 stars.”
8:30AM - 6PM
1333 West End Avenue, Chicago Heights
Post Offices
“I went to this post office and was greeted at the door by a man in a Batman costume. He was nice and gave me a half eaten sandwich. Delicious mustardy. I even found free gum on the underside of the counter! How Nice! I even found 13 cents and a Tootsie Role on the floor! Amazing!!!”
“I always have a great experience at this post office, and Pam is a big reason why. The moment I walked in, she noticed I had grabbed the wrong envelope and, without me even having to ask, she kindly explained which one I actually needed. Not only was she helpful, but she also helped me save money.
Every time I come in, Pam is attentive, professional, and genuinely pleasant. She’s always willing to help, never seems to be in a bad mood, and consistently provides excellent customer service. Employees like her make all the difference. Thank you, Pam, for always going above and beyond!”
“I requested passport service and the young man, clerk 62 was very helpful. He provided step by step instructions on completing form, what was needed, cost, and they could take photos. I was very impressed with care he provided.
I took a train downtown to a passport service business and didn't get the attention or care that clerk 62 provided. Secondly cost downtown was about $600, cost at post office was $160
Thank you for the exceptional care. U Rock!”
“This has to be the most no nonsense post office in the area. You bring your packages, they take your packages, you then leave! Couldnt ask for better service. In and out always even if its busy! Try that at bridgeview. A stop at bridgeview usually takes 15-30 minutes in line then an attitude on top of that from the woman that her name starts with V. Thank you worth for easy and pleasant transactions!”
“The ladies always have a smile and good attitude every time I go!(Almost everyday) I use the self kiosk and then give them the packages. Always greeted and welcoming! Thanks for everything!”
“My experience at this post office is always good. I have mailed many packages and letters from this office and the clerks have looked and acted professionally. Sometimes they may be understaffed and a little patience is required but that goes on everywhere. Also, I have never had a problem getting my mail delivered.”
8:30AM - 5PM
14212 Cottage Grove Ave, Dolton
Post Offices
“So far I have no complaints is never a lot of people there but when it's more than two or three is only one person there I have waited but they're pretty good in professional”
“Mailman spivey always on time delivering mail at jesse jackson senior housing very courteous and professional and helpful with the seniors and their mail excellent job”
“Came in today on September 20, 2025 and they opened at 8:23, not 8am as stated. While we waited in the lobby for the employees to open, you could hear people laughing and cackling in the back. After the long wait, I was told that the fingerprinting clerk was not available. There were no signs no warnings that this person was would not be available for the services I needed. Then I was directed to a far away post office and Park Forest.”
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“Ive been using this Post office alot lately and they are very quick at the counter. The team might not seem very friendly but they always ask if there is anything else I need.”