Old Plank Trail Community Bank receives exceptional reviews. Staff members are described as friendly, very helpful, knowledgeable, efficient, and professional. They take great care with customers, taking time to explain things and answer questions. The bank offers fantastic savings, CD, and checking options. Their online banking is very easy to use. A appreciated feature is the availability of coin counters without a fee. Customers report wonderful experiences and express love for the bank and its people.
Nice staff but they need more training. My inquiry today required 2 trips to solve because rep couldn't answer my question about bank fee on my statement. Needed to consult manager who was not in yet.
November 2025
I have been a longtime, dedicated patron of this now called Wintrust Community Bank. All the personal bakers are kind and helpful but G offers the most professional and personal support and experience I have ever experienced. Highly recommend doing your banking here.
November 2025
Gayathri was so helpful when switching over my accounts and talking me through what my options were for how to earn interest on my money. So thankful for your help and kindness through the process!!
