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“The U-Haul employee was extremely customer-service oriented and did an excellent job. Even though the office was about to close at 7:00 PM, I arrived at 6:55 PM, and he still took the time to process my order without making me feel rushed or unwelcome. I really appreciate his professionalism, patience, and dedication to helping customers. Excellent service!”
“Clean, secure, and very well-managed. Super tech-forward setup made everything easy and smooth—from booking to access. Staff was friendly, the process was seamless, and the facility is top-notch. Highly recommend. Max was awesome! Thank you!”
“The people were fantastic - very kind and helpful - and the space was perfect. I could not have asked for anything more, and I would rent from them again without any doubt.”
“Fernando was amazing and very knowledgeable about the policies and procedures of the storage facility. He was super nice and this location seemed to well taken care of and clean.”
“Staff was incredible. Friendly, hands on and accommodating. The truck was very clean, well maintained and easy to use. They saved my butt on a late scheduling and then helped me out again with extending my rental time. Cannot recommend this business enough!!!”
“Very nice and professional! Answered all of my questions and helped me pick out the perfect unit I needed. 5 stars ⭐ ⭐⭐⭐⭐”
“I called the store prepared for a battle in regards to my bill but what I received was a very articulate, professional young lady named Sharneese who explained in detail what happened and a possible solution for the problem. She said that she would have to get in touch with management for approval and would have to call me back once that occurred. I thought to my self… I’ll never hear from her again, she’s just trying to get me off the phone but to my surprise in less than five minutes she called me back saying the issue had been resolved prompting me to write this review. Thank you Sharneese for your professionalism and courtesy.”
“I love National Lift. They have consistently provided excellent service and exceeded my rental and hauling needs. I use them all the time and will continue to use them as much as I can.”
“The person who helped me (sorry, didn't ask his name) was extremely friendly and helpful. He made the entire experience a breeze! I highly recommend this location, especially if you are in the Edgewater/Rogers Park area.”
“Amed ensured of such an accommodating experience. Let me choose between cars was very patient and informative throughout the choice process. Made sure I picked a vehicle that was the right size for my family and even showed me some great features about the car. I was so impressed. Go here if you need a rental good service and courtesy within your experience.”
“The service was extremely excellent even though it was a last minute rental
Amed had a great sense of humor and take care me I really appreciate the help and the service”
“This location is also a repair shop, where they correct anything wrong with the rental, so the truck rented from them runs well. NOBODY wants to be broke down on the road - have used them, G and G Service, 3 times and will continue to do so. Also, nice people to deal with.”
7AM - 8PM
1200 W Fullerton Ave, Chicago
Truck Rentals
“I've rented my share of trucks,, vans and trailers and my experience at Uhaul in Lincoln Park was the best! I specifically reserved here because I wanted to be sure to get a cargo van, not whatever was available at a random garage. We arrived right at opening on a Friday and checked out within minutes. The van we rented was ready to go - clean and easy to drive. We returned it 11 hours later (had rented it for the day, so 24 hours) and return was easy peasy. The people who work at this location are friendly and helpful and the equipment was excellent! Thank you, Uhaul of Lincoln Park!”
“I showed up bright and early to get a hitch installed, which I had reserved online earlier in the week, only to find that the system hadn't taken my reservation. (That's bad on corporate, not this location).
I thought my holiday weekend was ruined without a bike rack hitch, but Veronica very kindly took it upon herself to apologize for the glitch and work her magic to get me taken care of.
The installation only took a couple of hours and everything looks great. Thanks again to Veronica for saving my weekend!”
7AM - 8PM
4100 W Fullerton Ave, Chicago
Truck Rentals
“Excellent customer service. The team was very patient and willing to work with me. Shoutout to Taryn, Antonio, and Tyler for all the support and going the extra mile!”
7AM - 8PM
1975 W North Ave, Melrose Park
Truck Rentals
“Promt service. Neded to rent car dolly and call to check availability. All was set in few minutes with ease. Very good assistance with hook up dolly to the towing car.”
5AM - 10PM
405 Lake Cook Rd, Deerfield
Truck Rentals
“My friend told me about this place.
Highly highly recommended, this is the easiest way to get your CDL. The
price is excellent! Equipment is easy to drive. Jesse and his team are the best!!!”
“The U-Haul in Ravenswood a very good service given to me. Even though the location of this place is hidden; no big U-Haul sign outside of this U-Haul location!. It was hard for me to find this U-Haul since there are barely any signs outside saying that U-Haul is there. When I seen all the U-Haul trucks in the back that’s when I found out that there was a U-Haul there. The service was great though.. Sam, even called me to let me know about an issue, so that there says “good communication” and “good customer service”. The employees all on top of their job! even got help parking the truck for returning it and checking out the truck :) and that went good :). Even U-Hauls app, online payment system and over the phone payment processing service and system was great and it is great!.. I recommend it!.. I recommend this location for your truck moving need.”
“I’ve been with Public Storage for many years and the price is ridiculous. It only goes higher and higher. I switched over to U-Haul. The staff is friendly. The facility is beautiful and the price is perfect. I will definitely recommend U-Haul to everyone and never go back to Public Storage again.”
“Really there is nothing I can say that they can improve in Evanston U Haul because they are professional, treated me well and had patience with me do to the credit card that didn't work but called Bank and everything was good 👍👍”
“The whole experience was super easy. The owner was super nice and explained how to return truck after hours. I love that it’s in the neighborhood and so convenient.”
8:30AM - 6:30PM
2815 N Sheffield Ave, Chicago
Truck Rentals
“I have rented U-Hauls a few times before over the past 25 years in various locations in various cities and states. This was not a new truck BUT it was spotless and ran perfectly, which was a first. The owner of the location was ready for me, he and the rest of the staff were kind and helpful. Truly the simplest rental I have had through u-haul yet. Moving anything is a stressful but this was not.”
“Young lady at the front desk is amazing who ever was working today at 4:40 pm helped me and my mom with a situation That had nothing to do with her store. stunning!!!!!!! NEED MORE LIKE HER .Thank You Future GM”
“The staff here are very patient and attentive, and the service is excellent! Basically, if there is no car at this location, I will not choose other places. Five-star recommendation!”
“Team Xavier. They were both friendly and punctual. They were very impressive. They were non-stop from start to finish. Even though chicken littles fumble. These guys got it right! I hope they see and know with the type of hard work and dedication the sky’s the limit. Great job guys !”
“Five stars for Beatrice at U-Haul Moving & Storage of Niles. She provided outstanding customer service during a particularly stressful time.
Beatrice took my initial reservation over the phone and remembered a special request I had made when I came to pick up the truck. She was friendly and personable, and she answered all my questions fully and completely.
Several hours later, when I had run out of room in the truck I’d reserved, I called Beatrice for help renting a trailer. She once again remembered me and promptly told me to get over to her location ASAP, so she could help me before she had to leave for the day. She had the trailer, the hardware, and the technician all ready when I pulled in.
Beatrice was a shining star on moving day, and I am grateful for my experience with her!!”
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“I had a business emergency, we had two days to vacate 3500sf, so I stopped at Extra Space in Morton Grove and the staff was amazing. We rented two large units, and during our move in we were constantly checked on due to the extreme heat and kept properly hydrated by being providing cold bottles of water. Lisa and Mark helped provide a solution all while providing excellent customer service.”